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Facebook lured advertisers by inflating video ad-watch times: lawsuit

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Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#61
post #44

Is this company legit imploding?

Imploding might be extreme but I think it's entirely plausible that 1-2 years from now their stock is at half its current value or at least half the value of its all-time high.

Considering the fact that they’ve lost 27% of their stock value in 3 months, I think they may hit 50% a lot sooner than that.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#62

Earlier quoted context omitted.

Can't disagree with Twitter's reasoning there, anecdotally I myself have done that many times.

The explanation is solid, but that doesn't excuse Twitter. If you charge for clicks you should do your best to make sure that the clicks are genuine, not design a user interface where 95% of clicks are caused by bad interface design.

I spoke with a someone recently who uses gmail on his Android device. An ad at the top that resembles an email appears about a second after his real emails appear, timed perfectly to interrupt his attempt to tap and read his first email. Of course he immediately goes back if he makes the mistake, but google probably still charges the advertiser for a click.

(This doesn't happen on my phone but I am more likely to have configured it than your average user.)

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#63
post #18

Pretty sure Twitter has an ad metrics problem too. As I wrote last year: > When I ran a Twitter Ads campaign for one of my clients, within two days I noticed that Google Analytics was reporting nearly 100% fewer visitors from the campaign than Twitter was reporting clicks. That is, if Twitter counted (and charged for) 100 clicks, Google Analytics showed fewer than 5 visitors from the campaign. > The support team at T…

Did you exclude Twitter Display ads? Because those are absolute shit that skew every metric in the wrong direction. And of course they are turned on by default.

We had a similar problem and it was all down to Twitter Display. Once we turned those off, the metrics improved immensely.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#64
post #18

Pretty sure Twitter has an ad metrics problem too. As I wrote last year: > When I ran a Twitter Ads campaign for one of my clients, within two days I noticed that Google Analytics was reporting nearly 100% fewer visitors from the campaign than Twitter was reporting clicks. That is, if Twitter counted (and charged for) 100 clicks, Google Analytics showed fewer than 5 visitors from the campaign. > The support team at T…

A billion dollar business relying such a shallow dark-ui technique for it's main source of revenue. The state of marketing departments in companies must be a joke if this is how Facebook and Twitter are milking them. I imagine billions of dollars are being wasted in companies with no return value in the name of "marketing". And if anyone ever thinks Facebook and Twitter are actual competition to Google in ad market t…

Eh... companies price this all into the spend. Honestly, especially in an auction style ad platform, a certain amount of fraud is tolerated as long as at the end of the day we spend $1 and get $1.20 back.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#65
post #42

Earlier quoted context omitted.

A billion dollar business relying such a shallow dark-ui technique for it's main source of revenue. The state of marketing departments in companies must be a joke if this is how Facebook and Twitter are milking them. I imagine billions of dollars are being wasted in companies with no return value in the name of "marketing". And if anyone ever thinks Facebook and Twitter are actual competition to Google in ad market t…

I am a direct response marketer, and only manage ad campaigns that provably generate revenue. Over $10,000,000 spend across more than a dozen companies. I can tell you that for many products Facebook absolutely outperforms Google.

I too can support with anecdotal evidence for that (my wife). One of her habits is browsing Facebook ads and she end up actually buying stuff from those sites.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#66
post #42

Earlier quoted context omitted.

A billion dollar business relying such a shallow dark-ui technique for it's main source of revenue. The state of marketing departments in companies must be a joke if this is how Facebook and Twitter are milking them. I imagine billions of dollars are being wasted in companies with no return value in the name of "marketing". And if anyone ever thinks Facebook and Twitter are actual competition to Google in ad market t…

I am a direct response marketer, and only manage ad campaigns that provably generate revenue. Over $10,000,000 spend across more than a dozen companies. I can tell you that for many products Facebook absolutely outperforms Google.

I’m not surprised. Google shows me ads for things I’m searching for, but Facebook shows me ads for things I wouldn’t even know to look for. I can definitely see how one or the other would be better depending on the type of product.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#67

Earlier quoted context omitted.

The explanation is solid, but that doesn't excuse Twitter. If you charge for clicks you should do your best to make sure that the clicks are genuine, not design a user interface where 95% of clicks are caused by bad interface design.

I spoke with a someone recently who uses gmail on his Android device. An ad at the top that resembles an email appears about a second after his real emails appear, timed perfectly to interrupt his attempt to tap and read his first email. Of course he immediately goes back if he makes the mistake, but google probably still charges the advertiser for a click. (This doesn't happen on my phone but I am more likely to hav…

For me, that first "email" is not the ad itself, but the "promos" folder, tapping it only expands the promos folder, not any of the ads. It does appear a ~second after opening the app though. However, a ton of other things cause the same shifting-as-I-tap problem (not just ads) causing me to mistap on the wrong e-mail all the time. So it seems like garbage UI design more than anything else. UIs moving around while trying to interact with them is one of my biggest pet peeves.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#68
post #42

Earlier quoted context omitted.

A billion dollar business relying such a shallow dark-ui technique for it's main source of revenue. The state of marketing departments in companies must be a joke if this is how Facebook and Twitter are milking them. I imagine billions of dollars are being wasted in companies with no return value in the name of "marketing". And if anyone ever thinks Facebook and Twitter are actual competition to Google in ad market t…

I am a direct response marketer, and only manage ad campaigns that provably generate revenue. Over $10,000,000 spend across more than a dozen companies. I can tell you that for many products Facebook absolutely outperforms Google.

$10m monthly? What type of products? For example I’m in Automotive and the inverse is true @ $4m/mo.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#69
post #28

This is why, if you advertise, measure results on purchases or leads generated and nothing else. Every ad platform's engagement measures are useless to you unless you have a lot of experience and context for what they mean.

That's incredibly difficult for large brands to do. If Target's sales are up this holiday, was it the TV ads, the print ads, or the online ads? Or maybe it wasn't any of them and the economy is just up.

If Target can figure out you're pregnant before your dad can, they can prolly figure this out?

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#70

I've been doing a large amount of video production that is published to Facebook for the last few years. Mostly live, some post / uploaded work. But the live productions stats the morning after an event are extremely suspect. It seems like the numbers astronomically inflated.

So who do you suspect is the bad actor and what is their motivation?

Facebook. More money.
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