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Facebook lured advertisers by inflating video ad-watch times: lawsuit

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Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#31
post #28

This is why, if you advertise, measure results on purchases or leads generated and nothing else. Every ad platform's engagement measures are useless to you unless you have a lot of experience and context for what they mean.

That's incredibly difficult for large brands to do.

If Target's sales are up this holiday, was it the TV ads, the print ads, or the online ads? Or maybe it wasn't any of them and the economy is just up.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#32
post #28

This is why, if you advertise, measure results on purchases or leads generated and nothing else. Every ad platform's engagement measures are useless to you unless you have a lot of experience and context for what they mean.

That's incredibly difficult for large brands to do. If Target's sales are up this holiday, was it the TV ads, the print ads, or the online ads? Or maybe it wasn't any of them and the economy is just up.

Target has teams with context and experience in how to properly use, measure and attribute those numbers. 99% of start-ups, even very well funded ones, don't.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#33
post #2

I have mentioned that several times before, but I always believed that FB's but also Google's metrics are at least borderline fraudulent. Inflated by bots and apps that simulate DAUs and clicks. I only have anecdotal evidence from Google, where I was frequently charged over my campaign limit on ad clicks that I could never validate on my own site. I believe FB is same.

[deleted]

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#34
post #15

On a side note, if you use instagram, I'm not sure if you've noticed, but literally every 3-4 pictures is an ad now. It's so annoying, they're completely ruining the experience and it affects my retention rate and my will to come back.

I've been a major Insta user since the beginning, with a few different accounts (I do photography on a few different topics, so I keep them separate to appeal to each niche). I would be on for a few hours a day, every day, chatting to people, sharing photos, etc.

I recently deleted all my accounts completely, because it just became so horrible to use. Timeline all over the place, overwhelming number of ads, impossible to use search anymore, Explore that just ignores what you like and shows you stuff they want you to see, etc etc.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#35
post #28

This is why, if you advertise, measure results on purchases or leads generated and nothing else. Every ad platform's engagement measures are useless to you unless you have a lot of experience and context for what they mean.

And sue ad platforms who lie to you about metrics

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#36
post #18

Pretty sure Twitter has an ad metrics problem too. As I wrote last year: > When I ran a Twitter Ads campaign for one of my clients, within two days I noticed that Google Analytics was reporting nearly 100% fewer visitors from the campaign than Twitter was reporting clicks. That is, if Twitter counted (and charged for) 100 clicks, Google Analytics showed fewer than 5 visitors from the campaign. > The support team at T…

Can't disagree with Twitter's reasoning there, anecdotally I myself have done that many times.

The explanation is solid, but that doesn't excuse Twitter. If you charge for clicks you should do your best to make sure that the clicks are genuine, not design a user interface where 95% of clicks are caused by bad interface design.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#37

Earlier quoted context omitted.

I really can’t help but wonder if our entire online ecosystem is built entirely on fraudulent ad sales.

Yes and no. Conventional wisdom inside ad tech is that fraud rates are about 30% on average. Typically lower for video. So there's real value in there (in terms of ROI for the advertiser) but there's effectively an entire margin of fraud where advertisers are bearing much of that cost.

Video ads are intolerable. Whenever they exist, they spawn an arms war of dark patterns to get and stop them from auto-playing, without warning, at maximum volume. The Facebook Android app is gawdawful for this; I just discovered that you can put it into some sort of a data-saving mode, which seems to stop auto-play for the moment... but time will tell. And though we're supposed to be bagging on Facebook here, YouTube is really bad with some of their in-the-middle of content ad spots that I've been noticing lately. I'll be watching a peaceful little Timeline documentary, and right in the middle of an interview the TV starts blaring pop music for something I am never going to buy. Especially galling when it's something produced for cable TV, so it has commercial breaks built into it naturally, where the ads could be inserted unobtrusively.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#38
post #32

Earlier quoted context omitted.

That's incredibly difficult for large brands to do. If Target's sales are up this holiday, was it the TV ads, the print ads, or the online ads? Or maybe it wasn't any of them and the economy is just up.

Target has teams with context and experience in how to properly use, measure and attribute those numbers. 99% of start-ups, even very well funded ones, don't.

What do youbmean by that? When I buy something at Target stores, they have absolutely no way to attribute whether I saw something on TV, a billboard, the aisle, their junk mail in my mailbox, or online.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#39
post #18

Pretty sure Twitter has an ad metrics problem too. As I wrote last year: > When I ran a Twitter Ads campaign for one of my clients, within two days I noticed that Google Analytics was reporting nearly 100% fewer visitors from the campaign than Twitter was reporting clicks. That is, if Twitter counted (and charged for) 100 clicks, Google Analytics showed fewer than 5 visitors from the campaign. > The support team at T…

A billion dollar business relying such a shallow dark-ui technique for it's main source of revenue.

The state of marketing departments in companies must be a joke if this is how Facebook and Twitter are milking them.

I imagine billions of dollars are being wasted in companies with no return value in the name of "marketing".

And if anyone ever thinks Facebook and Twitter are actual competition to Google in ad market they must be out of their minds.

Re: Facebook lured advertisers by inflating video ad-watch times: lawsuit

#40
post #15

On a side note, if you use instagram, I'm not sure if you've noticed, but literally every 3-4 pictures is an ad now. It's so annoying, they're completely ruining the experience and it affects my retention rate and my will to come back.

Similar behavior on Snapchat. After viewing all the photos/videos from 1 to 3 friends, I see an ad, followed by more friend content, an ad, repeat.
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