Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime • Hacker News Board

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#21

Post by arturnt » Fri, Oct 05, 2018, 11:57 PM UTC

jbob2000 wrote: post #12

habbott wrote: post #9

Earlier quoted context omitted.

I disagree with you on many fronts - First any business should ask for metrics on past performance and that is how you should judge the performance and not by assertions or business models - Case in point -- Taxis were fully controlled they all looked the same, the drivers were all trained the same way -- yet the consumer experience was bad. Then Uber/Lyft came in and they don't drive the taxis but they are able to o…

Ok, I hear you, but I think you're missing the forest for the trees - Why did amazon beat these businesses in the first place? It wasn't because they connected buyers with sellers, people have been doing that for decades. It has nothing to do with the rules of engagement, amazon is full of fake products and reviews. It wasn't because the user experience was bad, the amazon UX is pretty bad, it's very cluttered, and S…

Amazon leads the market for many reasons among those price, selection [1], reviews, and then with more recent shifts faster shipping. The goal isn't to beat Amazon the marketplace. The goal is to bring the Prime experience to other marketplaces. I don't believe it's a zero sum game.

Amazon is a lot more comfortable than they were 10 years ago, and you can already see that as a result in higher prices [1][2] and lower shipping SLAs. Lifting the rest of the market increases competition and helps all buyers have a better experience.

[1] http://www.samseely.com/blog/2016/5/2/the-amazon-flywheel-pa... [2] https://www.businessinsider.com/amazon-is-more-expensive-tha... [3] http://time.com/money/5256866/amazon-prime-membership-price-...

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#22

Post by habbott » Sat, Oct 06, 2018, 12:21 AM UTC

danimal88 wrote: post #20

arturnt wrote: post #7

I run engineering at Deliverr. Happy to answer any questions.

What's the best way to learn more if we are company selling off of shopify. Logistics is definitely a place where you can win and lose customers.

Please email info@deliverr.com - Deliverr is pre-integrated into shopify so it should be very easy to get started

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#23

Post by habbott » Sat, Oct 06, 2018, 12:23 AM UTC

wpietri wrote: post #19

jbob2000 wrote: post #12

Earlier quoted context omitted.

Ok, I hear you, but I think you're missing the forest for the trees - Why did amazon beat these businesses in the first place? It wasn't because they connected buyers with sellers, people have been doing that for decades. It has nothing to do with the rules of engagement, amazon is full of fake products and reviews. It wasn't because the user experience was bad, the amazon UX is pretty bad, it's very cluttered, and S…

Personally, I think Amazon's original advantage was definitely in a high-quality experience. (FWIW, I've been a customer since 1997, but didn't join Prime until 2010.) They used to have pretty reliable reviews and real products. They used to have better prices. And they used to have a much better user experience. What I really want is shopping as a utility . I want to spend the minimum time possible and get great res…

Interesting so in your opinion Amazon has gotten less reliable for you? In what regards ?

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#24

Post by habbott » Sat, Oct 06, 2018, 12:34 AM UTC

abtinf wrote: post #13

Commenting only on the title here (I haven't RTFA yet or heard of Deliverr before)... Amazon is a logistics powerhouse. $7M probably wouldn't even cover the capital investment of a fraction of their equipment in just one of their warehouses. Claiming a series A startup is going to compete with that is a surefire way to discredit it.

Two things a) I dont think this is competing with Amazon infrastructure. Outside of Amazon, this is a very large industry and very broken which needs to be fixed.

b) I agree with you 7M is not going to be enough to fix this industry; its complex and moves physical things (way harder than moving bits) but you gotta start somewhere.

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#25

Post by throwawaylalala » Sat, Oct 06, 2018, 12:39 AM UTC

I’m am ecommerce seller; why Deliverr inatead of Shipmonk, Shipbob, Easy Post?

Do you have clear and transparent pricing?

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#26

Post by markdown » Sat, Oct 06, 2018, 12:39 AM UTC

arturnt wrote: post #7

I run engineering at Deliverr. Happy to answer any questions.

Will Deliverr accept being the Ultimate Consignee on the shipping documentation for a foreign Importer of Record?

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#27

Post by habbott » Sat, Oct 06, 2018, 12:43 AM UTC

throwawaylalala wrote: post #25

I’m am ecommerce seller; why Deliverr inatead of Shipmonk, Shipbob, Easy Post? Do you have clear and transparent pricing?

Absolutely the pricing is per unit per SKU - all inclusive of receive, shipping, box and pick pack. I think you will find pricing to be at least 30% lower. You can check out pricing for your items here - https://deliverr.com/fulfillment-cost/

However the bigger reason for our existence is faster shipping. You can now affordably do 2 day shipping on Walmart and Guaranteed Delivery on eBay and offer 2 day shipping on your Shopify store. You can see here the sales boost we are seeing with fast 2 day shipping -- https://deliverr.com/walmart/

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#28

Post by bvssatish » Sat, Oct 06, 2018, 12:58 AM UTC

We use "AWS" :)

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#29

Post by throwawayxx1 » Sat, Oct 06, 2018, 1:14 AM UTC

jbob2000 wrote: post #6

Any company who uses Deliverr is going to quickly figure out that they have placed their most important business process in the hands of a third party, and that they have very little control over it. eBay, Wal-Mart, and Shopify are in the business of delivering products. They don't make the products, they make them available to the consumer. Delivery is like 90% of that. This is why amazon runs their own fulfillment…

Agreed. What happens if Amazon acquires deliverr after these companies fully dependent on deliverr?

Re: Deliverr raises $7M to help e-commerce businesses compete with Amazon Prime

#30

Post by habbott » Sat, Oct 06, 2018, 3:12 AM UTC

throwawayxx1 wrote: post #29

jbob2000 wrote: post #6

Any company who uses Deliverr is going to quickly figure out that they have placed their most important business process in the hands of a third party, and that they have very little control over it. eBay, Wal-Mart, and Shopify are in the business of delivering products. They don't make the products, they make them available to the consumer. Delivery is like 90% of that. This is why amazon runs their own fulfillment…

Agreed. What happens if Amazon acquires deliverr after these companies fully dependent on deliverr?

Having worked at Amazon; one of the things I respect a lot about Amazon is that they not competitor focussed - they really do not spend much time thinking about competition; they are maniacally customer focussed. I am sure Amazon is really working on upping the game on faster delivery whether is 1 day prime for large number of SKUs or same day.