241–250 of 455 posts
Earlier quoted context omitted.
At this point can’t you ship it to Apple ?
Sending it to their Cupertino address might be a good way of protest at least.
Repairs can be done by shipping it to whatever support address they provide. I haven’t done it in years but if your repair shop takes 14 days, it can be signifixantly faster.
When I upgraded my MacBook Air, I decided to try switching away from Apple. Primarily because the new MBP’s & Air’s were expensive, and all the new feature which made them expensive were things I didn’t want or need. I also wanted to give Linux another shot. I went for a Dell XPS, and while there are things I don’t like (primarily keyboard & trackpad) I’ve got used to them. (Keyboard still shits me). But, when the mo…
This is an excellent step for protecting MacBook Pro users against hardware invasions (such as US and China border authorities). If you trust the user to replace hardware, you permit the user’s hardware to be altered by malicious actors. By restricting final approval of hardware replacement to a vetted subset of all humanity, you ensure that it’s vastly more difficult for the vast majority of malicious humanity. Yes,…
Hardware attacks are virtually a non issue now. Pretending this is about security is just nonsense.
This is a shame and another setback for Macbooks / Macs. I'd agree with "planned obselescense" over security being the motive as the article pointed out. This will also not hurt Apple in the slightest, only their consumers who are blinded by their unwavering loyalty to the brand. Sent from my iPhone
I’m not “blinded by [my] unwavering loyalty to the brand” but the suggestion that this sort of thing is going to send me over to Windows or Linux is ridiculous. I’m a normal guy who works in IT and does pretty much everything with my MBP. Work (Citrix, email, Office), play (Logic, Lightroom), development (Sublime, Chrome, the Terminal) ... I mean come on. For my “loyalty” to be considered “unwavering” there would hav…
Of you cannot play windows game on your linux box and you cannot get the same experience you have in the walled garden outside of it unless you change and adapt you devices.
I have a client with a Linux ecosystem and a single iphone, apple does not provide itunes for linux so making backup and generally dealing with the iphone required buying a second hand windows laptop specifically to deal with this because with each update of the iphone OS apple breaks previous compatibility with linux that had been added by enthusiasts.
I have a thinkpad running linux, it is cheaper, more powerful, thin (though this is not important), trivial to keep up-to-date, repairable, serviceable on site. I've set up a seamless sync for my computerphone which I use exclusively for phone calls, SMS and as a clock (no need for a gadget computerwatch that cannot even tell what time it is for 24h straight), lastly I do not use wireless headphones but I could if I wanted to.
I'm out of the apple prison-system for a damned good reason too, it's overhyped, very expensive, is often not compatible with hardware outside it (could it be a reason you're all in on the apple walled garden ?), does not allow me to do what I choose, engage in huge amount of tax evasion with significant social consequences, locks user in, relies on free software makes huge profit but doesn't donate back and it goes on and on.
What you describes here is nothing else than the existence of an impenetrable wall designed and built by apple to keep control and increase their profit, you choose to live inside the wall and I choose to live outside.
We, outsiders, like to think people choosing to live inside the wall do so because they are blinded not because they are evil as this is easier on us than riskig losing faith in humanity.
Earlier quoted context omitted.
I’m not “blinded by [my] unwavering loyalty to the brand” but the suggestion that this sort of thing is going to send me over to Windows or Linux is ridiculous. I’m a normal guy who works in IT and does pretty much everything with my MBP. Work (Citrix, email, Office), play (Logic, Lightroom), development (Sublime, Chrome, the Terminal) ... I mean come on. For my “loyalty” to be considered “unwavering” there would hav…
Aftershot Pro could replace lightroom, Reaper appears to be suitable for music production although there are other options. Both run on windows and linux. Every other laptop maker in existence lets you repair your own machine. Lenovo and Dell make solid machines that are powerful and light. Microsofts are even supposed to be pretty good. The fact that your Apple phone/watch syncs with fewer platforms seems to be a po…
[1]: https://www.darktable.org/ [2]: https://www.bitwig.com/
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Yeah, you folks are the ones making all the noise. Meanwhile the silent majority just doesn't care at all. I haven't performed hardware repairs on a computer in more than a decade and don't plant to start any time soon.
Most customers don't care, they don't care about repairability because modern devices are so reliable, they don't care about upgradeability because they bought the appropriate spec in the first place. Even if it does fail they don't really care about the cost of repair because they bought a premium product and their expectations are set accordingly.
To me the issue is that devices are made to appear obsolete, a marketing scheme to boost profit, in a limited time frame and replaced instead of repaired not because they are reliable (for example the lawsuit for prone to breaking keys on recent macbooka[1]).
People who care about upgradeability are people who know better and the vast majority does not and endure lack of performance from their badly chosen device for years due to not having enough money to replace them.
Just look at the sheer quantity of people using expensive smartphones despite broken glass, damaged screens and slowly failing touch because they cannot afford the cost of repair. This alone is tell sign that the cost of repair is a serious and significant issue.
[1]: http://www.businessinsider.fr/us/apple-macbook-butterfly-key...
The impact of this will be much bigger outside of the US, as most countries outside of North America do not have a single Apple Store. In those countries, usually there is a licensed repair provider, but the customer experience can be drastically different. In Bulgaria, I've had to wait of over 3 weeks for a simple in-warranty repair of a MacBook, like a keyboard replacement. Using unlicensed repair stores has been t…
Given how hard these things are getting to repair and how long it takes, I think you could argue that Apple should just offer to replace faulty devices with new ones. Having a pro device out of action for more than a week is just not acceptable. If it breaks, I want to have the replacement up and running ASAP. If Apple can then repair and refurbish the original at their own leisurely pace, fine. That will also put th…
I'm speculating this works similar to iOS developer signing, where each device has a unique HW-fused ID, and only Apple can issue a cryptographically-signed provisioning profile with that ID to allow you to load software onto that device. In this case, each HW subsystem probably has its own unique ID which is hashed together; replacing one invalidates the hash and requires Apple to re-sign the system's "provisioning…
When I upgraded my MacBook Air, I decided to try switching away from Apple. Primarily because the new MBP’s & Air’s were expensive, and all the new feature which made them expensive were things I didn’t want or need. I also wanted to give Linux another shot. I went for a Dell XPS, and while there are things I don’t like (primarily keyboard & trackpad) I’ve got used to them. (Keyboard still shits me). But, when the mo…
For this reason MacBooks aren't really business devices in my opinion. What kind of business is okay with the service Apple provides? You have to send one employee to the Apple Store (if there is even one located near you), maybe get a replacement device, maybe wait for 2 weeks for it to return? This is so much more expensive than buying Dell, HP, Lenovo, etc. with on-site support. On top of that you often get repair…
I just replaced the keyboards in two older (2011 and 2013) long out-of-warranty MacBook Pros. Both required the complete disassembly of the machine. One fix cost about $150 in parts and the other was less. If I'd been required to let Apple do the work, each machine's repair would have cost at least $500, and that assumes Apple would even have been willing to repair such old machines. Apple just gave me yet another re…