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Ask HN: Anyone from Google here? The new Gmail UI is painful

news.ycombinator.com

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Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#51

Post by TeMPOraL »

Soon after Google made their Pacman doodle, we've had an article tallying up people-hours world-wide wasted by that little game. The article was in jest (AFAIR), but I wonder, how many people-hours worldwide this UI update will be wasting on a daily basis, by the virtue of being even slower than the last update.

Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#53

Post by TeMPOraL »

shadyrudy wrote: post #50
kroltan wrote: post #31

Get Thunderbird (or any other standalone email app). Extremely traditional UI, and better responsiveness due to no frill JS and no tracking. Bonus, even read your emails offline! Innovation!

And sort by sender.

And search, in a way in which you can trust the search actually covered all your e-mails.

Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#54

Post by expertentipp »

The compatibility of web UIs with the touch events accidentally resulted with clean, stable, simple UIs. Apparently Google branched out the web and all these mouse over effects give me epilepsy. Mouse over menu on table/list row? I thought we went through this already.

Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#57

Post by zzzcpan »

influx wrote: post #49
ColinWright wrote: post #29

I do consulting work and am regularly given an account on the company's email system. More recently they're using GMail underneath, so now I've apparently got a dozen accounts on GMail. And GMail, bless it, when I login through the company's system clocks me through to a "Choose which account" system. My reaction is to open a new tab and login again, and it usually takes me straight through to the actual email withou…

Agreed so much, don't Google engineers have this same issue switching between work and personal e-mail or is Gmail not used internally?

Dogfooding doesn't work in large corporations.

Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#58

Post by stevenwoo »

hawski wrote: post #18

I don't mind the look that much, but it's painfully slow. When an application gains a animated splash screen I know that it's time has come. I'm using a Chromebook, so in a way a Google blessed device and it's annoyingly slow. I'm switching to basic HTML view. If it will disappear I will get off gmail for good.

Thanks for confirmation, I'm on DSL so wasn't sure if it was just my super slow connection.

Also, nice coincidence that those multiple ask hackernews questions about alternatives to gmail popping up before this release last week.

Re: Ask HN: Anyone from Google here? The new Gmail UI is painful

#59

Post by TeMPOraL »

eiieirurjdndjd wrote: post #47
TeMPOraL wrote: post #38

Earlier quoted context omitted.

Where would they get that data? Users are given no way to voice negative feedback. If most users are like most non-techies I know, I assure you, they do care. There's just nothing they can do, beyond telling first couple people they encounter that they hate the new UI, and carrying on with their lives. Because what are they going to do? Move 10 years of their e-mail history to Microsoft and IM/phone 500 people about…

> Where would they get that data? The gmail product forums, monitoring sites like reddit, HN, and Twitter, focus groups and UX studies, internal dogfooders and trusted external testers, metrics from experimental or holdback groups, etc.

I sincerely hope they do that. Given the evidence though, I also doubt it, or at least I feel the feedback is quickly dismissed under the "every UI change breeds discontent" rule of thumb.
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