271–279 of 279 posts
Well, of course. Look what business Zoho is in.[1] "Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base." They don't have 40 million users. They have 40 million targets. Of course they don't get many complaints. If you search for "zoho opt out", you get sent to a page with a HTTP 400 error.[2] [1] https://www.zoho.com/campaigns [2] https://hel…
The "email opt out" [2] link is fixed now.
Zoho CEO here. Our domain was abruptly blocked by our registrar this morning. Our NOC team and myself tried to get in touch with them and they tell us "Contact our legal". Even I could not get in touch with anyone beyond their phone operator. The domain was restored, but as DNS takes time to restore, we are still facing issues. They later claimed there were abuse complaints about Zoho.com emails (which is our persona…
The hell are you complaining about unreachable contacts when your own abuse@ address is dead - Arrival-Date: Thu, 30 Aug 2018 00:00:00 +0200 (CEST) Final-Recipient: rfc822; abuse@zohocorp.com Original-Recipient: rfc822;abuse@zohocorp.com Action: failed Status: 4.7.1 Remote-MTA: dns; mx2.zohocorp.com Diagnostic-Code: smtp; 451 4.7.1 Greylisted, try again after some time This is from our MTA after 5 (FIVE) days of tryi…
Thank you for bringing this up. It was due to our greylist setting for *@zohocorp.com domain, we have now excluded the greylist for abuse addresses. Please resend your complaint to our abuse address. Regards, Zoho Account and Abuse Monitoring Desk.
Zoho CEO here. Our domain was abruptly blocked by our registrar this morning. Our NOC team and myself tried to get in touch with them and they tell us "Contact our legal". Even I could not get in touch with anyone beyond their phone operator. The domain was restored, but as DNS takes time to restore, we are still facing issues. They later claimed there were abuse complaints about Zoho.com emails (which is our persona…
The hell are you complaining about unreachable contacts when your own abuse@ address is dead - Arrival-Date: Thu, 30 Aug 2018 00:00:00 +0200 (CEST) Final-Recipient: rfc822; abuse@zohocorp.com Original-Recipient: rfc822;abuse@zohocorp.com Action: failed Status: 4.7.1 Remote-MTA: dns; mx2.zohocorp.com Diagnostic-Code: smtp; 451 4.7.1 Greylisted, try again after some time This is from our MTA after 5 (FIVE) days of tryi…
Well, of course. Look what business Zoho is in.[1] "Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base." They don't have 40 million users. They have 40 million targets. Of course they don't get many complaints. If you search for "zoho opt out", you get sent to a page with a HTTP 400 error.[2] [1] https://www.zoho.com/campaigns [2] https://hel…
Hi, The "email opt out" [2] link is fixed now.
400 Bad Request in Firefox.
curl:
curl https://help.zoho.com
400 Bad Request
400 Bad Request
Earlier quoted context omitted.
If you have 40M users I suspect the annual cost from the registrar is very small part of the budget. Get a registrar where you don't have to deal with a phone operator. I work in this industry and it's a very clear separation between bulk registrars and those that maintain fewer but high value domain names. The latter usually give you a personal contact person to call and work proactively to deal with threats to comp…
Which register do you recommend?
Earlier quoted context omitted.
Cut them some slack.
based on everything i've experienced and heard about Zoho i'd say this incident is a symptom of issues rather than a cause
This is a huge oversight.
The importance of using a reliable registrar can't be overstated. tierra.net looks like a small company, without 24hr support, and with an abandoned social media presence. Why would a company with 40M users use a tiny registrar to save 2 bucks on a domain name?
They probably registered the name very early in their corporate life. At some point, they had a real business, and a business critical domain name, but they didn't realize they needed to do something different. My CEO registered our business names at network solutions, sigh . Anyway, as a wakeup call -- if you have a business critical domain name, you need to find (and use) a registrar that has a registry lock proced…
Zoho CEO here. Our domain was abruptly blocked by our registrar this morning. Our NOC team and myself tried to get in touch with them and they tell us "Contact our legal". Even I could not get in touch with anyone beyond their phone operator. The domain was restored, but as DNS takes time to restore, we are still facing issues. They later claimed there were abuse complaints about Zoho.com emails (which is our persona…
Also, this is why I think DNS should be decentralized.
Earlier quoted context omitted.
> I've always been a bit perplexed as to how registrar's are created. How could I become a registrar? In all that time of being perplexed, you never thought to do a simple Google search? https://www.google.com/search?q=how+registrar%27s+are+create...
Thanks for your response Micheal. That's an interesting website. I'll take a look!