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Zoho.com CEO says domain with 40M users suspended for abuse complaint

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Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#211

Post by ethanwillis »

Tomte wrote: post #204
ethanwillis wrote: post #197

Earlier quoted context omitted.

For me Namecheap just dumped all of my personal account information to some random lawyer who wasn't even suing me, but someone else. And a lot of the information they released wasn't even within the date range specified in the subpoena!

Don't you think it's enough? You've told this story now five or six times in this single thread. Please stop.

Would you feel the same way if a company just dumped all your private information?

I don't want someone who only reads a part of this thread to think that Namecheap is trust worthy when they are not.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#212

Post by Symbiote »

donmcronald wrote: post #210
sreenadh wrote: post #182

Couple of things about Zoho that I don't understand. - Why use the same domain for the free service, which is usually more prone to abuse? - Zohocorp.com is hosted on GoDaddy. Why not move all your domains to a single company so that they value your business more and give you a better level of customer service? I hope once this is all over, Zoho just shares their feedback and some advices that will help small busines…

I’ll add another. Why do they use the same domain for both MX records? Why not use mx.zoho.com, mx.zoho.net so that if one domain gets busted at the registry level the backup MX still works?

Perhaps a reliable CCTLD for the alternative, so it's not under the US government.

I noticed Amazon use a UK domain for one of the four Route 53 nameservers they specify.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#213

Post by mindslight »

cm2187 wrote: post #126
krn wrote: post #109

Earlier quoted context omitted.

> recaptcha appears to be moving towards a model based on usage heuristics in v3 I always thought that Google has a huge competitive advantage here, because most people browse the web being logged into their Gmail accounts, and, therefore, as with Google Analytics and Google Adsense, Google knows that it's you who is viewing that page. It can then present extremely time-consuming CAPTCHAs to anonymous visitors, most…

...or running a logged off browser with cookied restricted to the browser session. I spend my time solving captchas which I am getting sick of. My immediate reaction now when presented a captcha is to browse away.

Ditto here. And some of the worst offenders are retailers! You're trying to get someone to spend real money, and you think it's a good idea to make them screw around with 20 picture puzzles in a row before they're able to do that?!

I can only fathom these shops, both management and the webdevs, have no idea how unprofessional their site looks to anyone that isn't using a vanilla ISP connection. And my experience is coming from using a single longstanding VPS address, not even a shared VPN.

A sensible scheme would allow a certain rate of login attempts per any IP before hassling a user, but Google is obviously more interested in getting their training data than making sure you don't lose customers!

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#214

Post by johndough »

glenngillen wrote: post #122
krn wrote: post #97

Earlier quoted context omitted.

It sounds like the spammers found a way to automatically create new @zoho.com email accounts, and the single way to stop them might be using a CAPTCHA service from the direct competitor, Google. At least that was the unfortunate case for the privacy focused German email provider Mailbox.org[1]: > We recently detected activities on our servers where bot nets were used to create hundreds of thousands of e-mail accounts…

If you’d like to use a strong captcha approach without using a competitor you might want to check out http://funcaptcha.com (I have no affiliation, have heard good things and been presented it on a couple of sites)

The "Book Demo" button and "read white paper" button seem to be broken, which does not inspire much confidence. The first button just takes me to the bottom of the page while the second button does nothing.

Not sure if this is the same, but I once came across a website with a captcha where you had to rotate a dog so it stood upright, but it was lagging so bad that it would skip several frames, making it impossible to time the angle correctly. After several minutes of trying I gave up and went to a different website with an inferior service, but which did not waste my time.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#215

Post by [deleted] »

lwansbrough wrote: post #102
krn wrote: post #97

Earlier quoted context omitted.

It sounds like the spammers found a way to automatically create new @zoho.com email accounts, and the single way to stop them might be using a CAPTCHA service from the direct competitor, Google. At least that was the unfortunate case for the privacy focused German email provider Mailbox.org[1]: > We recently detected activities on our servers where bot nets were used to create hundreds of thousands of e-mail accounts…

I suppose due to the increasing risk of being broken by competing neural networks, recaptcha appears to be moving towards a model based on usage heuristics in v3. This is something that is more easily achievable by a small startup, so I hope to see competition for this type of solution if there isn't some already.

[deleted]

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#216

Post by ajcajcajcajcajc »

krn wrote: post #97
tlamponi wrote: post #45

Earlier quoted context omitted.

Just FYI, I'm one of the maintainers of a mid-size forum regarding opensource virtualization/containers and thus spam is a daily occurrence. While the fight against it is rather dire and no end will ever be in sight, I'll nonetheless never stop (tool assisted) fighting. Anyway, @zoho.com addresses used by spammers started to pop up circa a month ago and increased rapidly in occurrence. As we use stopforumspam to repo…

It sounds like the spammers found a way to automatically create new @zoho.com email accounts, and the single way to stop them might be using a CAPTCHA service from the direct competitor, Google. At least that was the unfortunate case for the privacy focused German email provider Mailbox.org[1]: > We recently detected activities on our servers where bot nets were used to create hundreds of thousands of e-mail accounts…

hCaptcha definitely a way to go - strong product, not working with competition, etc.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#217

Post by zackbloom »

abraham_lincoln wrote: post #168
svembu1 wrote: post #85

Earlier quoted context omitted.

Yes, that is good advice. We are reviewing all our processes about domain registries right now. Major lesson learned, and I would encourage other companies to think this through and learn from our experience today.

Do you have enough capital to become a registrar?

It's not just capital, becoming accredited is a major paperwork and logistical hassle, and you have to do it with every TLD you want to support.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#218

Post by lewisjoe »

Animats wrote: post #206

Well, of course. Look what business Zoho is in.[1] "Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base." They don't have 40 million users. They have 40 million targets. Of course they don't get many complaints. If you search for "zoho opt out", you get sent to a page with a HTTP 400 error.[2] [1] https://www.zoho.com/campaigns [2] https://hel…

[2] Works fine for me.

Also, Zoho is among the most trustworthy companies list of mine. They don't do funny business with AI and targeted Ads with your data.

You try, you pay and you use the software. Traditional, no-nonsense business model. I respect both Apple & Zoho for doing this. Just because Apple has a platform to run ads (The App Store), it doesn't mean Apple is in the advertising business.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#219

Post by Tomte »

ethanwillis wrote: post #211
Tomte wrote: post #204

Earlier quoted context omitted.

Don't you think it's enough? You've told this story now five or six times in this single thread. Please stop.

Would you feel the same way if a company just dumped all your private information? I don't want someone who only reads a part of this thread to think that Namecheap is trust worthy when they are not.

I find that abusive.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#220

Post by ethanwillis »

Tomte wrote: post #219
ethanwillis wrote: post #211

Earlier quoted context omitted.

Would you feel the same way if a company just dumped all your private information? I don't want someone who only reads a part of this thread to think that Namecheap is trust worthy when they are not.

I find that abusive.

Yes making sure that people are aware that their personal information is at risk from a company that touts itself as a bastion of privacy. Very abusive.

Sorry you feel that way? Downvote me and move along then. We'll let up/downvotes play out and the community can decide just like it's designed to.

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