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Zoho.com CEO says domain with 40M users suspended for abuse complaint

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Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#101

Post by stephenhuey »

Operyl wrote: post #84
tomnipotent wrote: post #79

Earlier quoted context omitted.

They're a reseller like everyone else. If I'm not mistaken they actually use eNom for customers buying domains on any of their platforms (though not for their own domains).

Doesn't seem to be true, for my domain registered at Google: Registrar: Google Inc. Registrar IANA ID: 895 Registrar Abuse Contact Email: registrar-abuse@google.com Registrar Abuse Contact Phone: +1.8772376466 Verify yourself at: https://www.iana.org/assignments/registrar-ids/registrar-ids... Zoho is Zoho Corporation Private Limited IANA ID: 3803

I get emails for a friend's domain that was originally registered through Google Apps (G Suite) many years ago, and I see emails with "enom" in them going back all those years.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#102

Post by lwansbrough »

krn wrote: post #97
tlamponi wrote: post #45

Earlier quoted context omitted.

Just FYI, I'm one of the maintainers of a mid-size forum regarding opensource virtualization/containers and thus spam is a daily occurrence. While the fight against it is rather dire and no end will ever be in sight, I'll nonetheless never stop (tool assisted) fighting. Anyway, @zoho.com addresses used by spammers started to pop up circa a month ago and increased rapidly in occurrence. As we use stopforumspam to repo…

It sounds like the spammers found a way to automatically create new @zoho.com email accounts, and the single way to stop them might be using a CAPTCHA service from the direct competitor, Google. At least that was the unfortunate case for the privacy focused German email provider Mailbox.org[1]: > We recently detected activities on our servers where bot nets were used to create hundreds of thousands of e-mail accounts…

I suppose due to the increasing risk of being broken by competing neural networks, recaptcha appears to be moving towards a model based on usage heuristics in v3. This is something that is more easily achievable by a small startup, so I hope to see competition for this type of solution if there isn't some already.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#103

Post by Kim_Bruning »

svembu1 wrote: post #5

Zoho CEO here. Our domain was abruptly blocked by our registrar this morning. Our NOC team and myself tried to get in touch with them and they tell us "Contact our legal". Even I could not get in touch with anyone beyond their phone operator. The domain was restored, but as DNS takes time to restore, we are still facing issues. They later claimed there were abuse complaints about Zoho.com emails (which is our persona…

I think it's pretty good that you came to ycombinator yourself!

I wish you the best of luck once you catch up with the CEO of Tierranet (or perhaps you already have!)

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#104

Post by daveFNbuck »

Operyl wrote: post #82
chrissnell wrote: post #75

Earlier quoted context omitted.

I have no dog in this fight but this seems like a pretty serious allegation. Can you link to some of the tweets?

Assuming it's the same person, I couldn't find anything on Twitter: https://twitter.com/search?l=&q=zoho%20from%3Asitepodmatt&sr...

I don't think Twitter search can go back that far.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#105

Post by Operyl »

stephenhuey wrote: post #101
Operyl wrote: post #84

Earlier quoted context omitted.

Doesn't seem to be true, for my domain registered at Google: Registrar: Google Inc. Registrar IANA ID: 895 Registrar Abuse Contact Email: registrar-abuse@google.com Registrar Abuse Contact Phone: +1.8772376466 Verify yourself at: https://www.iana.org/assignments/registrar-ids/registrar-ids... Zoho is Zoho Corporation Private Limited IANA ID: 3803

I get emails for a friend's domain that was originally registered through Google Apps (G Suite) many years ago, and I see emails with "enom" in them going back all those years.

That’s before Google domains hit off

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#106

Post by rajasekar_svel »

tlamponi wrote: post #45
svembu1 wrote: post #5

Zoho CEO here. Our domain was abruptly blocked by our registrar this morning. Our NOC team and myself tried to get in touch with them and they tell us "Contact our legal". Even I could not get in touch with anyone beyond their phone operator. The domain was restored, but as DNS takes time to restore, we are still facing issues. They later claimed there were abuse complaints about Zoho.com emails (which is our persona…

Just FYI, I'm one of the maintainers of a mid-size forum regarding opensource virtualization/containers and thus spam is a daily occurrence. While the fight against it is rather dire and no end will ever be in sight, I'll nonetheless never stop (tool assisted) fighting. Anyway, @zoho.com addresses used by spammers started to pop up circa a month ago and increased rapidly in occurrence. As we use stopforumspam to repo…

Hi Sorry for the issue caused to you. Can you provide few email address to abuse at zoho.com, so we would take appropriate action after investigations. Regards. Rajasekar Zoho Abuse Monitoring Desk.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#107

Post by manquer »

forgot-my-pw wrote: post #32
svembu1 wrote: post #21

Earlier quoted context omitted.

Yes, all of these possibilities are under investigation. We have just recently secured ICANN approval to be a domain registrar. With our scale, this has become important now.

It's kinda crazy that you have to become a domain registrar to circumvent problems like these in the future....

It is more likely Zoho is getting into/already in the business of selling domains and hosting as part of their portfolio and that's why they are becoming a registrar.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#108

Post by kevingrahl »

TekMol wrote: post #88
kevingrahl wrote: post #81

Earlier quoted context omitted.

For private or business use? Privately I’m pretty happy with Namecheap, they never failed to provide the support I needed in a friendly and precise manner. For business purposes with high value domains MarkMonitor seems to be the industry leader.

Both seem to be US companies. What levarage do you have over them if they screw you? I would say none. Suing a company overseas is pretty much impossible.

Ah I see, beg your pardon, I misunderstood your question. If you’re looking for domain registrars located in Europe I can only suggest one as I don’t have much experience dealing with others. Epag [1] has always been nice to deal with.

[1] - https://www.epag.de/en/

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#109

Post by krn »

lwansbrough wrote: post #102
krn wrote: post #97

Earlier quoted context omitted.

It sounds like the spammers found a way to automatically create new @zoho.com email accounts, and the single way to stop them might be using a CAPTCHA service from the direct competitor, Google. At least that was the unfortunate case for the privacy focused German email provider Mailbox.org[1]: > We recently detected activities on our servers where bot nets were used to create hundreds of thousands of e-mail accounts…

I suppose due to the increasing risk of being broken by competing neural networks, recaptcha appears to be moving towards a model based on usage heuristics in v3. This is something that is more easily achievable by a small startup, so I hope to see competition for this type of solution if there isn't some already.

> recaptcha appears to be moving towards a model based on usage heuristics in v3

I always thought that Google has a huge competitive advantage here, because most people browse the web being logged into their Gmail accounts, and, therefore, as with Google Analytics and Google Adsense, Google knows that it's you who is viewing that page. It can then present extremely time-consuming CAPTCHAs to anonymous visitors, most of whom are likely to be bots or the spammers themselves.

Re: Zoho.com CEO says domain with 40M users suspended for abuse complaint

#110

Post by TimWolla »

krn wrote: post #92
TekMol wrote: post #51

So as a domain owner you are completely at the mercy of your registrar? What is considered a reliable registrar in Europe?

> What is considered a reliable registrar in Europe? I heard a lot of good things about German INWX[1], even though French Gandi[2] is more popular and is the registrar of ycombinator.com (and was the registrar of reddit.com until recently, before they moved to MarkMonitor). [1] https://www.inwx.de/en [2] https://www.gandi.net/en

I can highly recommend INWX. What I like about them is that the service they provide is domains only (I don't consider their web hosting offers [1] seriously). Thus no conflict of interest and resources are focused on a good domain service.

[1] https://www.inwx.de/en/hosting

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