Mistakes happen, but it should not have taken them over two hours to contact people who'd been celebrating their acceptance. We got the "you're in!" email, and the whole team was pumped. Having to go back to them hours later to let them down was really hard to do. The fact that Ycombinator sent the "oops, sorry!" email from a do-not-reply address and basically did nothing to make up for it showed a real lack of respe…
And worst part is had shared with family and friends .. such a let down ..
Startup School Advisor Track: You Are In
111–120 of 341 posts
Re: Startup School Advisor Track: You Are In
#112The program is free after all.
So I’m not a paying customer.
And I am incredibly grateful to YC for everything they do for the startup community.
But it is absolutely gutting to get the thumbs up, tell the team, and then get the thumbs down.
I can handle it, but my team is demoralised.
Time to find something to boost them up.
Re: Startup School Advisor Track: You Are In
#113I got an email 2 hours ago saying that I didn't get in, then just one one a few minutes ago saying that I was in the advisor track? Sounds great... but is the system sending correct emails for round 2? Don't want to get my hopes up.
Re: Startup School Advisor Track: You Are In
#114Guys - we are deeply sorry for this screw-up. I know we got people's hopes up only to let you down, and I feel terrible about it. While it doesn't excuse our mistake, for what it's worth, Startup School makes the classes and all the materials available online to everyone. So even if you didn't get accepted to the advisor track, we hope you will follow along, watch the videos, and find the material useful. My apologie…
Please confirm this bug. My company is basically a unicorn.
Re: Startup School Advisor Track: You Are In
#115Re: Startup School Advisor Track: You Are In
#116Earlier quoted context omitted.
My cofounder who led the application will be doing so in a moment! Thanks.
If you're going to do this, maybe do it for everyone and not buried in a comment.
Re: Startup School Advisor Track: You Are In
#117Mistakes happen, but it should not have taken them over two hours to contact people who'd been celebrating their acceptance. We got the "you're in!" email, and the whole team was pumped. Having to go back to them hours later to let them down was really hard to do. The fact that Ycombinator sent the "oops, sorry!" email from a do-not-reply address and basically did nothing to make up for it showed a real lack of respe…
The "do not reply" was particularly upsetting.
Re: Startup School Advisor Track: You Are In
#118Guys - we are deeply sorry for this screw-up. I know we got people's hopes up only to let you down, and I feel terrible about it. While it doesn't excuse our mistake, for what it's worth, Startup School makes the classes and all the materials available online to everyone. So even if you didn't get accepted to the advisor track, we hope you will follow along, watch the videos, and find the material useful. My apologie…
That really stung to get the "Your in" then "Sorry, Out" emails, but mistakes happen and appreciate the apology here. Did the "Your in" emails go to everyone who applied, or was it a subset of applications?