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Whiteboards used after Gatwick flight information screens fail

bbc.com

41–50 of 117 posts

Re: Whiteboards used after Gatwick flight information screens fail

#41
post #10
post #7

Earlier quoted context omitted.

It seems so strange that they wouldn’t have a redundant link (like the various options you suggested) or at least fall back to easily available public data (flight information sites) that would at least help some.

Perhaps they could have gone with a connectivity vendor with an extensive 4G network for backup if the (inexplicably) non-redundant fixed line was cut.

They're with Vodafone who has that.

Re: Whiteboards used after Gatwick flight information screens fail

#42

Yeh, whiteboard works but another more technical solution could be roll out a TV stand and hook up the TV to a laptop via HDMI and update schedule live through a shared doc (Google docs?). I mean, whatever works right...

That requires them to have a surplus of portable TVs and laptops, which I don't see why they'd have (and would be much more expensive to buy as backup than the white boards)

Re: Whiteboards used after Gatwick flight information screens fail

#43

I struggle a little to see how there is a single point of failure here (a fibre optic cable). I’d have thought the screens were powered by a device plugged into a LAN. Would be interested if anyone knows the architecture of such screens and why there is such a single point of failure in the whole airport.

As someone who used to work in networking. Single points of failure are a way of life...

Re: Whiteboards used after Gatwick flight information screens fail

#45
Distantly related but when I was in Europe decades ago I was at a train station where they had a massive split-flap display ( I want to say at a couple places ). I loved watching it update.

Aesthetically it was so much better than big super bright screens.

Re: Whiteboards used after Gatwick flight information screens fail

#46
post #10

Earlier quoted context omitted.

Perhaps they could have gone with a connectivity vendor with an extensive 4G network for backup if the (inexplicably) non-redundant fixed line was cut.

They're with Vodafone who has that.

Indeed. How embarrassing!

Re: Whiteboards used after Gatwick flight information screens fail

#47

I struggle a little to see how there is a single point of failure here (a fibre optic cable). I’d have thought the screens were powered by a device plugged into a LAN. Would be interested if anyone knows the architecture of such screens and why there is such a single point of failure in the whole airport.

These screens build information from multiple sources inc. airlines, ground control, and in some cases airport management. They're typically run off-site at a data center since that provides high resiliency and some data is sourced from outside the airport anyway. If the airport has a dedicated fiber channel between their data center and airport itself and it was damaged, this could be the result. The question I'd as…

The data on the screens themselves could be represented by nothing more than a simple CSV file. A dial-up modem could handle the bandwidth to keep that up to date.

Re: Whiteboards used after Gatwick flight information screens fail

#48
post #45

Distantly related but when I was in Europe decades ago I was at a train station where they had a massive split-flap display ( I want to say at a couple places ). I loved watching it update. Aesthetically it was so much better than big super bright screens.

What you're looking for is called a Solari Board, there's some mesmerising videos of them around, and a few places still have them!

Re: Whiteboards used after Gatwick flight information screens fail

#49
post #45

Distantly related but when I was in Europe decades ago I was at a train station where they had a massive split-flap display ( I want to say at a couple places ). I loved watching it update. Aesthetically it was so much better than big super bright screens.

What you're looking for is called a Solari Board, there's some mesmerising videos of them around, and a few places still have them!

I need one for my house .... maybe put the weather on it and have a button to cycle it.

Re: Whiteboards used after Gatwick flight information screens fail

#50

Seems like a pretty big success to me. They had a contingency plan and it was implemented successfully. No cancelled flights and minimal delays - good job.

Presumably it helps that many (most?) travellers will be using the airline's apps these days, which provide info such as boarding times and gate updates.
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