Great example of "Improvise. Adapt. Overcome." in a bad situation - whether they had SOPs for this situation or not.
Whiteboards used after Gatwick flight information screens fail
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Re: Whiteboards used after Gatwick flight information screens fail
#12My first thought was that the whiteboards themselves failed, that this was some kind of The Onion article, but it isn't. It's simply that the backup plan to the failing digital boards, are plain whiteboards.
Same. That is a really poorly worded headline.
Re: Whiteboards used after Gatwick flight information screens fail
#13Whiteboard interviews vindicated. /s
Yes, even as ops grind to a dead halt, the company can still screen candidates looking for reasons/excuses not to hire them.
Re: Whiteboards used after Gatwick flight information screens fail
#14Earlier quoted context omitted.
These screens build information from multiple sources inc. airlines, ground control, and in some cases airport management. They're typically run off-site at a data center since that provides high resiliency and some data is sourced from outside the airport anyway. If the airport has a dedicated fiber channel between their data center and airport itself and it was damaged, this could be the result. The question I'd as…
It seems so strange that they wouldn’t have a redundant link (like the various options you suggested) or at least fall back to easily available public data (flight information sites) that would at least help some.
Some years ago, we lost access to our data center although it had triple network redundancy.
What happened was that three cables were leaving the DC leased by three different companies. But a mile down the road, all three different cable entered the same physical pipe. When the physical pipe was severed, all three network cables went dark.
We should wait until they announced details of what happened before we decide that we know what happened and offer solution ("If they only had redundant links")
Re: Whiteboards used after Gatwick flight information screens fail
#15Have people forgotten they can use mobile apps?
Re: Whiteboards used after Gatwick flight information screens fail
#16If only London airports could print the gates on the tickets. But I guess they would miss out on that sweet revenue from consumption.
Re: Whiteboards used after Gatwick flight information screens fail
#17If only London airports could print the gates on the tickets. But I guess they would miss out on that sweet revenue from consumption.
I think gates change when planes need to be re-routed.
Re: Whiteboards used after Gatwick flight information screens fail
#18Seems like a pretty big success to me. They had a contingency plan and it was implemented successfully. No cancelled flights and minimal delays - good job.
Re: Whiteboards used after Gatwick flight information screens fail
#19Talk about mvp :)
Re: Whiteboards used after Gatwick flight information screens fail
#20Earlier quoted context omitted.
These screens build information from multiple sources inc. airlines, ground control, and in some cases airport management. They're typically run off-site at a data center since that provides high resiliency and some data is sourced from outside the airport anyway. If the airport has a dedicated fiber channel between their data center and airport itself and it was damaged, this could be the result. The question I'd as…
It seems so strange that they wouldn’t have a redundant link (like the various options you suggested) or at least fall back to easily available public data (flight information sites) that would at least help some.
Or even the option of inputting the data manually on a local system, so they could use the big displays rather than some whiteboards!