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The new MacBook Pros with T2 chips do indeed kernel panic randomly

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Re: The new MacBook Pros with T2 chips do indeed kernel panic randomly

#143
post #113

Some of those replies scare me. Your tweet says "MacBook Pros". Plural. I assume that means you have successfully replicated this error on other machines. Right? And I assume you did a full macOS reinstall to see if the problem went away before trumpeting to the entire world. Right? Wow, just wow. I mean, when you convince some part of your customer base that a "a full macOS reinstall" is required before you claim it…

I sort of agree that that's somewhat unreasonable to expect... but on the other hand, a full macOS reinstall is pretty easy. You can opt to preserve data and settings while doing it, too. Or do a clean install and restore from backup which is unbelievably easy as well if your time machine backups are in good shape.

Try walking a non-technical user through it over the phone. It is not fun and $DIETY help you if they have a problematic internet connection.

Re: The new MacBook Pros with T2 chips do indeed kernel panic randomly

#144

IMO the 2015 Macbook Pro is one of the best laptops ever made. Don't know why they went and messed that up. I solidly regret the 2017 version. I've had one keyboard replacement already (that required the logic board to be replaced, seriously). Since then, I've already lost two keycaps. I've been ordering replacements online because they wanted me to ship it out for repair. My 2015 Macbook is being used daily by a fri…

Also the loss of the function keys (brightness, volume, etc.) makes the touchbar one slower and less pleasant to interact with. I don't want to have to press a button just to be able to SHOW the play\pause button, I want it to always be in the same place and just press it.

Re: The new MacBook Pros with T2 chips do indeed kernel panic randomly

#145

Earlier quoted context omitted.

I wonder why apple doesn't allow or support Linux? I would happily buy a Mac pro (trashcan) or a mbp if it had solid Linux support. I think their hardware is awesome. But I have no interest in learning MacOS. The dealbreaker for me is no ctrl key in the corner

You can install Linux on Macs.

I asked "why doesn't apple allow or support it", not "why can't it be done?"

Re: The new MacBook Pros with T2 chips do indeed kernel panic randomly

#146
Problem is not that T2 chips are causing kernel panic - that stuff happens. Problem is that nobody wanted the touch bar and thus the T2 chip there in the first place - another chip with its own OS running and handling the touch bar crap nobody cares about and many are annoyed by. Apple has gotten into NIH+Something fancy just to jack up the hype and prices too deep.

I might be mistaken - but tell me if I am - how is my X1 Carbon 6th gen meaningfully less secure/functional than the MBP? IOW, what am I getting in return for missing ESC, added complexity of the touch bar and significantly higher price? AFAICT nothing if I am not bound to the OS.

Re: The new MacBook Pros with T2 chips do indeed kernel panic randomly

#147
post #60

Earlier quoted context omitted.

He can tweet about errors, and also speak with an Apple rep. There's no practical nor ethical reason for him to stay silent. He didn't sign an NDA when he bought his computer.

Well, he certainly has a right to complain. But there are good reasons, both ethically and practically, not to let your frustrations get the better of you and rant publicly without first making reasonable efforts to get the problem corrected in the normal way.

Counterpoint: keeping track of hardware failure rates is useful for predicting longevity and short-term reliability.

Re: The new MacBook Pros with T2 chips do indeed kernel panic randomly

#148

Earlier quoted context omitted.

You can get third party parts for your MacBook and replace them yourself. And there are detailed guides from iFixit about how exactly to do it.

It's technically possible, but they don't seem to have a tonne of parts available, especially for the new models (2016 onwards). Also, pretty much every component is soldered to the logic board (memory, ssd) with a few small exceptions, and the computers can be more difficult to open.

I haven’t found this to be the case at all. Plenty of sellers have components for the newer models as well of course eBay.

And the computers are almost exactly the same to open. I just replaced the thermal paste on my 2017 MBP and it was just as easy as my 2012 one.

Re: The new MacBook Pros with T2 chips do indeed kernel panic randomly

#149

IMO the 2015 Macbook Pro is one of the best laptops ever made. Don't know why they went and messed that up. I solidly regret the 2017 version. I've had one keyboard replacement already (that required the logic board to be replaced, seriously). Since then, I've already lost two keycaps. I've been ordering replacements online because they wanted me to ship it out for repair. My 2015 Macbook is being used daily by a fri…

> My next laptop will probably not be a mac.

maybe it shouldn't even be a laptop

Re: The new MacBook Pros with T2 chips do indeed kernel panic randomly

#150
post #102

Why is the T2 panic any worse than a normal panic? It's a bug, they happen. And before someone says that they're only needed for the Touch Bar, a) they chose to buy the Touch Bar version, and b) T2 and future chips will handle much more.

> Why is the T2 panic any worse than a normal panic? It's a bug, they happen. They do happen. They shouldn't. No matter what subsystem causes the kernel panic I don't see why you would think they are acceptable. However, a problem with T2 is worse than other subsystems because... > And before someone says that they're only needed for the Touch Bar, a) they chose to buy the Touch Bar version, and b) T2 and future chip…

Do Linux kernel panics get a HN front page complaint? It's software.

> Exactly. T2 is supposed to work as a secure enclave, for instance (see https://support.apple.com/en-us/HT208862). Any bug (especially one causing a kernel crash) related to the T2 chip is potentially a privilege escalation bug, with the potential to enable direct (after decryption) disk access outside of os access control, or the possibility to work around secure boot and boot non-signed kernels, or other problems.

Uh, no it's not that simplistic. I think you have a serious misunderstanding of what T2 and bridgeos actually do. It doesn't affect the security.

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