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Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

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Re: Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

#241
post #76
post #30

I think you should consider your addressable market to be greater than Indian expats - I'm a Brit and I miss my curry living here as much as anyone from India! Two quick thoughts: 1) I don't get your branding, especially the company name, and especially as all of your meals are vegan. 2) Shipping meat-based meals is presumably a very different and more expensive logistical challenge so I get the reason why there's no…

I saw Mitra's reply downthread, but adding my 2c as an Indian: Buttermilk is commonly drunk with meals in India (both North and South, although lassi is very popular in the North too), and also separately as a refresher, more so in summer, often lightly spiced with cumin, hing (asafoetida), etc. and sometimes with a few green chillies in it (for the brave - heh:), and is considered a soothing drink, and also healthy…

I wasn’t aware hing and lightly spiced could be used in the same sentence.

Re: Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

#242
post #200

You will have a hard time balancing the spice levels. You can't satisfy both Indian and non-Indian demographic or you will have to have a spicy, less spicy type of each item. As an Indian, I cant stand the westernized non spicy versions of the supposedly authentic Indian foods. So I wouldn't buy them nor eat in those type of Indian restaurants. Its the same case vice versa. Non Indians may not like the spicy versions…

In my experience non-westerners tend to underestimate the level of spiciness that westerners can handle (particularly westerners who are culinarily adventurous), and overestimate the average spiciness of their cuisine.

If it's too spicy for me, it's too spicy for 99% of the population of any country, but it's damn near impossible to convince servers of that.

Re: Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

#243

Earlier quoted context omitted.

That's a great point about the branding. Why we're called Buttermilk: Buttermilk is eaten at the end of almost every South Indian meal to "cool down" the stomach. As a South Indian myself, this is one of my go-to comfort foods. The aim with the company is to provide authentic, comfort foods which is how we came about to using it for the name! Plus, it's a known and easy-to-say word. We didn't actually launch with the…

Another vegan chiming in to say I assumed these weren’t suitable for me based on the name because buttermilk is an ingredient I see and think, “damn :(“. Veganism is very much about identifying red flags that make something unsuitable, so any reference to a non-vegan product is going to immediately turn off a non-zero portion of vegans because they won’t search out the ingredients to discover it is vegan. A key part…

> Veganism is very much about identifying red flags that make something unsuitable,

Yeah, I've become very quick at glancing at an ingredient list and noticing "whey" or "gelatin" and then putting the product back. So indeed, the brand name itself would trigger a similar reaction for me if the founder hadn't happened to specifically mention that it was vegan.

> That said there’s certainly a double edged sword here in that there are some non-vegans who see “vegan” and are turned off but given Indian food is so often vegan I don’t think this would be a concern in your market.

There might be some knowledgeable customers who expect a particular dish to contain ghee and feel like it's not likely to be that great without the ghee.

Re: Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

#244
post #200

You will have a hard time balancing the spice levels. You can't satisfy both Indian and non-Indian demographic or you will have to have a spicy, less spicy type of each item. As an Indian, I cant stand the westernized non spicy versions of the supposedly authentic Indian foods. So I wouldn't buy them nor eat in those type of Indian restaurants. Its the same case vice versa. Non Indians may not like the spicy versions…

In my experience non-westerners tend to underestimate the level of spiciness that westerners can handle (particularly westerners who are culinarily adventurous), and overestimate the average spiciness of their cuisine. If it's too spicy for me, it's too spicy for 99% of the population of any country, but it's damn near impossible to convince servers of that.

This is true for me too, although I will say that Indian and Thai places are at least the most likely to take me seriously when I beg them to add spice.

Re: Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

#245
post #200

You will have a hard time balancing the spice levels. You can't satisfy both Indian and non-Indian demographic or you will have to have a spicy, less spicy type of each item. As an Indian, I cant stand the westernized non spicy versions of the supposedly authentic Indian foods. So I wouldn't buy them nor eat in those type of Indian restaurants. Its the same case vice versa. Non Indians may not like the spicy versions…

In my experience non-westerners tend to underestimate the level of spiciness that westerners can handle (particularly westerners who are culinarily adventurous), and overestimate the average spiciness of their cuisine. If it's too spicy for me, it's too spicy for 99% of the population of any country, but it's damn near impossible to convince servers of that.

Probably one of the least spicy curries I've ever had was at an Indian wedding. They put all the white people on a big table together and I'm thinking they gave us a different dish to everyone else. They even came over and asked if it was too spicy.

Re: Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

#247

As a non-Indian who enjoys Indian food, I'd be interested in this. However, if you want to market to non-Indians I'd suggest putting the dish description outside of the "Details" dropdown and up where the more general description is. Or start with the "Details" section expanded. Or rename "Details" to something else that lets you know that is where the more detailed description of the flavors is.

To add to this (as another non-Indian who enjoys Indian food), the descriptions are a little vague for me as to what's actually in the dish. I realize you probably wouldn't want to put every ingredient in the description but more of them would be good for someone like me.

Re: Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

#248
IDK if you guys have a food stylist on staff, but your pictures could use improvements. I get that you're coming from tech, where sleek and minimalist is what people go for in design, but that's not how food photography works.

You dishes typically have 1 direct overhead picture of a bowl of the food. you then have several styled pictures of the "combos" or of the food in a sealed package. People eat with their eyes first. You're trying to sell comfort and yet you present your food in a very minimalist/sterile way.

Compare your images, to someone in a similar space, hello fresh: https://www.hellofresh.com/menus/?redirectedFromAccountArea=...

Food styling is aspirational. It's about getting the consumer to look at an image and say "I want that". It needs to speak to those desires.

A zip-top, solid colored plastic bag does not make me want to eat what is inside the bag.

Re: Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

#249

Earlier quoted context omitted.

>"The sodium comes from the traditional Indian spices used in each dish so it's an intricate process to adjust the levels and keep the same quality and taste." The majority of Indian spices are mostly single element spices - cumin, coriander, fennel, fenugreek, garlic etc. Even Garam Masala probably the most widely used multi-spice doesn't contain any salt. Could you elaborate on which "traditional" Indian spices hav…

Sorry for the confusion! I meant to specify that the traditional spices like you mentioned contain sodium, not salt. We include red and green chillies, homemade garam masala, ginger, etc. all of which add up to increased amounts of sodium in the product. We are working on lowering sodium in each product while maintaining the taste and flavor.

Sorry, but this really doesn't add up. Chillies, ginger and spices (e.g. black pepper, cloves, cinnamon, cassia, mace, cumin, coriander) barely contain any sodium. In the quantities such ingredients will be present in each meal, the sodium content is completely negligible.

As an example, you'd need around 5 kilos each of both ginger and chillies to come close to the sodium content of one of these meals!

Personally, I don't have a problem with them having a high sodium content - but I do have a problem with nonsensical claims by the maker.

Re: Launch HN: The Buttermilk Company (YC S18) – Homemade Indian Food in 5 Minutes

#250
post #200

You will have a hard time balancing the spice levels. You can't satisfy both Indian and non-Indian demographic or you will have to have a spicy, less spicy type of each item. As an Indian, I cant stand the westernized non spicy versions of the supposedly authentic Indian foods. So I wouldn't buy them nor eat in those type of Indian restaurants. Its the same case vice versa. Non Indians may not like the spicy versions…

In my experience non-westerners tend to underestimate the level of spiciness that westerners can handle (particularly westerners who are culinarily adventurous), and overestimate the average spiciness of their cuisine. If it's too spicy for me, it's too spicy for 99% of the population of any country, but it's damn near impossible to convince servers of that.

It seems many cultures think their culture is the spiciest! I've heard similar boasts from friends of mine who are Mexican, Chinese, Korean, and Indian among others.
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