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Slack Is Buying HipChat from Atlassian

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Re: Slack Is Buying HipChat from Atlassian

#641

Post by eadmund »

amorphid wrote: post #405
bigiain wrote: post #349

Earlier quoted context omitted.

For one thing, an IRC client doesn't pin a core of my cpu at 100% and consume half a gig of ram... (But I realise I'm well out on the losing end of this argument, even in groups of old-school hard core technical friends/colleagues, I've been given the "crazy look" when suggesting we just use irc for chat... )

Slack isn't perfect; I agree with that. I haven't experienced the CPU issue, but it does seem to like RAM quite a bit. I just opened it w/ one account active, and it was eating maybe 400MB of RAM. I bumped that up to 6 open accounts, and now it's chewing up maybe 2GB of RAM.

I'm quite fond of emacs-slack, which is a much better client experience than the Slack 'web' UI.

Re: Slack Is Buying HipChat from Atlassian

#642

Post by codenesium »

castlecrasher2 wrote: post #251
codenesium wrote: post #116

Earlier quoted context omitted.

What about it is horrible? My team loves it.

I have a few reasons to list: 1) It constantly minimizes for seemingly no reason (at least once a week). 2) The "Teams" and "Chat" menus are separate. They're in the same window in Slack, and that just makes sense. 2.1) The "Teams" menu won't list more than 4 channels per Team by default. If you want to open a channel there you have to open the menu or favorite everything. I know this can be fixed by good sanitation…

I didn't know they had a desktop app. I only use it in a web browser and on my phone and I don't think they have those issues. Maybe you should give those a try?

Re: Slack Is Buying HipChat from Atlassian

#643

Post by fireblade87 »

halostatue wrote: post #462
mmanfrin wrote: post #196

Earlier quoted context omitted.

There are two camps: the we-should-just-use-irc camp, and the we-need-every-feature camp. You fall in to the former, and I would bet that a lot of people here fall in to the former. However, many people fall in to the latter, and Slack handily beats the competition there. There is also an element of having nice and polished features baked in that appeals to many people. Want it on your phone? There's an app. Want to…

Hipchat actually outperformed Slack for my team in every respect, with three exceptions (all of which were supposed to be solved by Stride): 1. No markdown support and half-assed code highlighting support. 2. No (real) message editing. 3. Silly parenthesis based emoji. Its search is better than Slack’s; its performance is better than Slack’s; its integrations are better than Slack’s; its client memory and CPU usage a…

Disclosure: I work with Flock, a messaging product.

I think even though the industry is fairly nascent, a lot of team messaging products seem to occupy unique sweetspots. It's probably just a case of which product suits an individual's/ team's working style more. In fact, I have seen different people rate the same set of features in contrasting ways.

That said, a lot of stuff which you mentioned resonates with features we feel are critical as well (integrated group video chat with screen sharing, seamless integrations, better pricing, among others). We have had a bunch of Hipchat users migrate to Flock over the past few months using our migration tool. Per the reviews we got, they found the transition pretty seamless. If you want to give us a try, reach out to us at support at flock dot com. We do have some offers for Hipchat/ Stride users :)

Re: Slack Is Buying HipChat from Atlassian

#644

Post by ebiester »

Alex3917 wrote: post #324
ebiester wrote: post #264

Earlier quoted context omitted.

Email: Two use cases. With email, how can I subscribe to conversations I'm interested in? Mailing lists are nice, but we have no real way to make mailing lists that start and stop on the fly like a chat channel in a way that is searchable to the entire organization during or after the fact. What email list system allows for quick creation and the ability for everyone in an organization to know that a conversation is…

Our product https://www.fwdeveryone.com does almost all of what you’re looking for, and will do everything within a few months. (We still need to add live updating threads, and we’re also working on an add-on so you can upload content directly from gmail.)

I like it, and that solves an interesting use case. I'd say there's a use case of assumed-private email and assumed-public email, and you're trying to solve both at the same time. What I'd want is basically this combined with a mailing list system where mailing lists could be made and ended quickly - like a slack channel, that ties to this.

I hope you all do well with this!

Re: Slack Is Buying HipChat from Atlassian

#645

Post by apple4ever »

sparkling wrote: post #174
solatic wrote: post #140

Earlier quoted context omitted.

Enterprise E20 pricing (with the all-important high-availability clustering feature) is unlisted. Yeah, going back to opaque pricing and needing consultants to take care of anything and everything is a real step up /sarcasm

Hiding enterprise pricing is quite common for many SaaS companies.

It is, and when I see that, I almost always move one. First, because if I can't know what the price is, its probably expensive. Second, it usually means one company is getting charged much more than another, and since there is no price, I have no idea if that'll be us.

Re: Slack Is Buying HipChat from Atlassian

#646

Post by objectified »

zbentley wrote: post #630
qaq wrote: post #621

Earlier quoted context omitted.

They also become much more attractive targets for APT since compromising say Slack is way more interesting than some avg. mid size shop.

I think you're right in general, but it's also worth noting that on-premise software stacks are still very attractive targets; companies may be running old versions with vulnerabilities, so attacks are both easier and can continue for longer--one site patched the vuln? On to the next one; just move down the "customers that use us" list on the provider's sales page.

On premise deployed stacks are usually shielded off by network firewalls though, which cannot be said about most cloud based services (yes, I get it from a convenience point of view).

In order to attack an on premise application that is safely behind a firewall in a private LAN, one would have to come up with more creative, staged attacks (such as DNS rebinding or blind XSS attacks).

So, put simply, whereas the attack vector of a cloud based service is basically "the internet", this isn't usually the case with on premise deployments, and therefore they are inherently safer, or at least much harder to attack.

On top of that, cloud based services are usually multi tenant environments, so the assets to gain there are huge. One serious hole in such a service (be it Slack, logz.io, Github private repos, New Relic, etc.) will probably be a disaster.

Re: Slack Is Buying HipChat from Atlassian

#647

Post by fredsted »

inetknght wrote: post #488
capkutay wrote: post #373

Earlier quoted context omitted.

Those aren't slack problems, those are people problems. I can just as easily point to email threads that are incoherent and hard to follow. I can also point to meetings with no agenda that waste everyones time but give the appearance of 'managing' or team building. When used properly (not lazily), Slack is a great place to organize communication between teams. At worst its Skype with a way better UI...what's wrong wi…

Better than "Skype with a way better UI". * it has a history I can actually search. Skype used to have this, but removed it when they rewrote it in Electron. !@#$ you to whoever at Microsoft decided to get rid of that; I used chat history search every day as part of my workflow. * it has an API/plugin ecosystem. Admittedly, that's a walled garden so it's a double-edged sword. But for businesses that's awesome . Skype…

> Information density isn't configurable

Just zoom in/out with Cmd-+ / Cmd--, it's just a browser after all.

Re: Slack Is Buying HipChat from Atlassian

#648

Post by rahmen »

brey wrote: post #557
it33 wrote: post #509

Earlier quoted context omitted.

Mattermost CEO here. We're thinking of offering a special package for HipChat customers who want to stay on-prem using Mattermost. It's perhaps a mix of services, migration/import assistance and possibly a discount to our commercial version. Would such a package be interesting? For anyone who'd like to discuss outside of HN, please feel free to mail us at info at mattermost.com

Yes, I'd be interested. We're evaluating Slack, MS Teams and Mattermost as a successor to Hipchat. Something to move the needle commercially in favour of on-premise would be helpful in that evaluation.

Not sure about good on prem products, but if you want to broaden the scope - there are a couple of others including Glip, Flock, and Twist which I have come across in some reviews, including the PC Mag reviews. Have tried out Flock and Twist, specifically- you might want to add these to your consideration set

Re: Slack Is Buying HipChat from Atlassian

#649

Post by strig »

nyconyco wrote: post #597
LiquidFlux wrote: post #584

Earlier quoted context omitted.

Echoing Promarged, the world class UX claim had me searching for screenshots, not having any was a major turn-off.

I understand. A complete and comprehensive UX is not seen in a few screenshots...

No, but you can get a good idea of it. If your UX is as "world class" as you claim then I would expect you'd want to show it off as a main selling point.

Giving me nothing but a bunch of marketing fluff on the home page makes me immediately lose interest.

Re: Slack Is Buying HipChat from Atlassian

#650

Post by diminoten »

qaq wrote: post #638
BjoernKW wrote: post #622

Earlier quoted context omitted.

It depends on what an attacker is after. For the average mid-sized shop that's probably true. However, it's usually larger organizations that worry about storing data in the cloud. For these organizations and attacks specifically targeted at one of them, I suppose that in order to access vital company data both social engineering and hacking an internal system are much more effective attack vectors than gaining acces…

Depends if APT is say FSB or MSS Slack is very attractive target. But in general you are prob. right.

Yeah but this goes both ways; Slack and Microsoft know they're huge targets, and have competetent detection and mitigation in place to deal with intrusions. Of course that doesn't mean a breach won't happen, but it's not like APT casts the "hack" spell and suddenly all your PII is out in the open, you have to fuck up somewhere and not notice for a period of time.
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