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Slack Is Buying HipChat from Atlassian

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Re: Slack Is Buying HipChat from Atlassian

#171
post #147

Huge problem for on-prem Hipchat customers. Plenty of customers out there not willing to put all their internal communications on the other side of their firewall, and now have to migrate. Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Really poor move on Atlassian's part. It would be one thi…

Setup an old faishoned IRC server?

There is also Zulip (https://zulipchat.com)

Re: Slack Is Buying HipChat from Atlassian

#172
post #26

I've never really gotten into any of Atlasssian's products. It seems like they make tools for managers with bolt on functionality for engineers (which may be why I never caught onto their products). I hope this is good news for Slack, but as a software engineer today, Atlasssian's products are not the first ones I would recommend in any category.

I run the Atlassian stack for my company, so here's some thoughts on this: - Jira is pretty bog-standard these days, huge installed base. It's a bit weird to administer, and not as powerful in many ways as I'd like (especially compared to a more flexible system like ServiceNow). However, it's entrenched and a lot of people like it. - Confluence is a top tier wiki. I actually find it very nice to work with, both from…

> Confluence is a top tier wiki

Can you explain why you feel this way? I've felt nothing but frustration using Confluence internally. It seems to continually get in the way and have an obtuse and unintuitive way of doing things.

Re: Slack Is Buying HipChat from Atlassian

#173
post #26

I've never really gotten into any of Atlasssian's products. It seems like they make tools for managers with bolt on functionality for engineers (which may be why I never caught onto their products). I hope this is good news for Slack, but as a software engineer today, Atlasssian's products are not the first ones I would recommend in any category.

I run the Atlassian stack for my company, so here's some thoughts on this: - Jira is pretty bog-standard these days, huge installed base. It's a bit weird to administer, and not as powerful in many ways as I'd like (especially compared to a more flexible system like ServiceNow). However, it's entrenched and a lot of people like it. - Confluence is a top tier wiki. I actually find it very nice to work with, both from…

I'm in a company which uses the full atlassian suite (on premise) and I find your comment is a very good summary. I always see people complaining about jira on the internet, but in real life, everyone I know seems happy with it, I have no idea where that come from. Maybe it depends on your admin and/or the size/culture of the company

Re: Slack Is Buying HipChat from Atlassian

#174

Earlier quoted context omitted.

> Slack doesn't have an on-prem option. Microsoft Teams doesn't have an on-prem option. What are enterprises supposed to use, RocketChat? Matrix? With no clear migration path? Mattermost[1], with a clear migration path from Slack, at least. [1] https://mattermost.com/

Enterprise E20 pricing (with the all-important high-availability clustering feature) is unlisted. Yeah, going back to opaque pricing and needing consultants to take care of anything and everything is a real step up /sarcasm

Hiding enterprise pricing is quite common for many SaaS companies.

Re: Slack Is Buying HipChat from Atlassian

#175
post #127

Earlier quoted context omitted.

> What are enterprises supposed to use? We run Mattermost on-prem. We've been quite happy with it. They have well-defined [1] migration plans for Slack, Hipchat, and others. [1] https://docs.mattermost.com/administration/migrating.html

"For teams with large amounts of data, the export function has been reported to fail and it may be difficult to reclaim your team’s data. Consider contacting HipChat support to see if a new solution is available." They're kidding, right? That's a well-defined migration plan?

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Re: Slack Is Buying HipChat from Atlassian

#176
Wow. Atlassian is really on the way down, giving up on such an important and strategic part of the business. They've given Stride not even a year to try to compete. Guess they'll always be the JIRA company. Congrats to Slack to winning the Enterprise Market!

Re: Slack Is Buying HipChat from Atlassian

#177
post #167

Earlier quoted context omitted.

"For teams with large amounts of data, the export function has been reported to fail and it may be difficult to reclaim your team’s data. Consider contacting HipChat support to see if a new solution is available." They're kidding, right? That's a well-defined migration plan?

I don't think its fair to blame them on the failure of the solution you picked before, and nobody else will be able to handle better.

I'm not blaming Mattermost for Atlassian's choices, I'm saying, you can't really try to recruit dissatisfied HipChat customers with promises of a supported migration if you can't help HipChat customers de-facto migrate from their old product to your product.

Re: Slack Is Buying HipChat from Atlassian

#179

When is this overhype for Slack going to stop? It is a chat application with a slightly improved UI like it existed 30 years ago. This is a step in corporate IT that I really cannot fully understand. It seems that every company//startup has to use slack nowadays to pretend to be cool again. Everytime I have a serious conversation about the productivity gains or losses of Slack though, it is pretty clear to me that it…

A few months ago slack's early plan was posted here. From day one this was the goal - they knew it was just a chat app so they had to make it feel like something different.

Its one of the best marketing coups in recent history and I'd love to see more analysis on how it was pulled off.

Re: Slack Is Buying HipChat from Atlassian

#180

Earlier quoted context omitted.

I've seen a few companies with their own Mastodon (or compatible software) instances. They can post local-only for internal stuff or just not connect it to the fediverse at all. MIT even has its own.

No support, no integrations with various other parts of an enterprise stack, no channels or other ways of grouping relavant material with each other. Social networking is not organized / enterprise communications.

It will be some time before the ActivityPub ecosystem is ready for the enterprise. I was putting it out there for companies that don't need that level of integration or have people who can build it.
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