Being in other countries like China and France really makes me appreciate how world class the customer service is in America. Here in the US, you can tell a waiter that your not happy with a dish and they'll immediately replace it with whatever you want. You can make substitutions, you can alter the way it's cooked (within reason), etc, and they still greet you with a smile and deliver excellent service. There are ma…
I can't speak about China, but I'm going to call you out on France as a counterexample.
I have had very good service every time I have been to France.
I speak a very little French, and executed most things in English and people were as friendly and helpful as they were anywhere in the US.
I suspect that a lot of Americans get in trouble because they don't really internalize the fact that "Hey, I'm in a different place and the norms are different. Pay attention--you might have to adjust."
Wanna see rude? Try being an indecisive Californian in the front of a line in a New York City sandwich shop at lunch rush and watch what happens.