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How a domain registrar can kill your business

uptimechecker.io

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Re: How a domain registrar can kill your business

#81

Post by MiddleEndian »

jtl999 wrote: post #67
hbosch wrote: post #65

Earlier quoted context omitted.

The domain did expire, though I was never made aware of the upcoming expiration. My assumption is that there was some glitch between Namecheap, Google, and the .co domain authority... but I still don’t know exactly how my domain expired so silently. All my other domains were purchased through Google, this one was transferred in. It really was a massive headache. I have no idea how long it would have taken me to notic…

I note my domains expiration dates and renew them at least 30 days before. Your not the only person whose had issues recently with Namecheap not sending renewal emails.

I have the opposite issue with namecheap. I have my domains on auto-renew, and every time they're about to be due for their renewal, namecheap sends me a scary email saying I don't have the funds to renew, and only the next day do they auto-renew my domain.

Re: How a domain registrar can kill your business

#82

Post by LogicX »

djrogers wrote: post #5

That's a horrible situation, and one I'd encourage everyone to try to avoid - register production critical domains with a company that provides live phone support and stick with tried and true TLDs. Yeah, it may cost more, but this story just illustrates that you're staking your entire company on a $15/yr service, and you get what you pay for. Even if you want to run your marketing/landing page/etc off a .io or other…

Yes. This is why I use iwantmyname.com

Re: How a domain registrar can kill your business

#84

Post by paulie_a »

Someone1234 wrote: post #26
pbhjpbhj wrote: post #12

Earlier quoted context omitted.

On what basis is your gsuite support -- Google's rep is "amongst the world's worst support unless your spending $millions" ...

I haven't found that with any paid Google products. Both Gsuite and Google Adword's support have always been very responsive and easy to reach.

Google support is completely garbage paid or free

Re: How a domain registrar can kill your business

#85

Post by trevordixon »

maxk42 wrote: post #57
trevordixon wrote: post #9

My registrar suspended my domain because an abusive user was using a subdomain for phishing. They told me they can't inform me first of abuse so I can deal with it; they'll suspend the domain immediately. Who's a good registrar that will contact me first if they get an abuse report?

Perhaps equally important: Who was your registrar?

Google Domains. I asked:

> How is abuse reported? Can I be made aware of reports of abuse before the domain is suspended?

And support responded:

> Abuse reports can be submitted to our Abuse Team via email using registrar-abuse@google.com where reports are analyzed and investigated further. Warnings are not given out, however, unless the reporter also reached out to the registrant of the domain in question. If a domain has been found to be in violation of our terms of service, the necessary actions are taken.

Re: How a domain registrar can kill your business

#87

Post by blanderman »

jtl999 wrote: post #67
hbosch wrote: post #65

Earlier quoted context omitted.

The domain did expire, though I was never made aware of the upcoming expiration. My assumption is that there was some glitch between Namecheap, Google, and the .co domain authority... but I still don’t know exactly how my domain expired so silently. All my other domains were purchased through Google, this one was transferred in. It really was a massive headache. I have no idea how long it would have taken me to notic…

I note my domains expiration dates and renew them at least 30 days before. Your not the only person whose had issues recently with Namecheap not sending renewal emails.

If you proactively renew instead of waiting for the automatic renewal you can also typically use a coupon to save a little bit of $.

Re: How a domain registrar can kill your business

#88

Post by jwilk »

sudouser wrote: post #83

nearlyfreespeech.net provide great service, notifications and overall highly recommended. been customer with several domains transferred or registered with them over the past tears

They don't support registering ccTLDs, such as .io:

https://faq.nearlyfreespeech.net/section/domainregistration/...

Re: How a domain registrar can kill your business

#89

Post by gamblor956 »

jtl999 wrote: post #67
hbosch wrote: post #65

Earlier quoted context omitted.

The domain did expire, though I was never made aware of the upcoming expiration. My assumption is that there was some glitch between Namecheap, Google, and the .co domain authority... but I still don’t know exactly how my domain expired so silently. All my other domains were purchased through Google, this one was transferred in. It really was a massive headache. I have no idea how long it would have taken me to notic…

I note my domains expiration dates and renew them at least 30 days before. Your not the only person whose had issues recently with Namecheap not sending renewal emails.

Namecheap not sending renewal emails? I usually get 5-6 notifications when a domain is about to expire, starting 2 months out.

Re: How a domain registrar can kill your business

#90

Post by mehrdadn »

hbosch wrote: post #13

The timing of this is an amazing coincidence — I recently “lost” my domain in the same way. I bought it originally on Namecheap but have since transferred all my domains into a singular Google Domains account. My main domain, where I have my personal site and all my important emails, disappeared without notice on Wednesday the 9th last week. No expiration notice sent, no information as to what had happened. I contact…

Idea: Write a Google Script that periodically checks the domain for expiry, then inserts an email directly in your inbox if there is an issue.
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