Earlier quoted context omitted.
Zune. Surface RT. Kinect. Windows Phone. Band. Just naming some things that I've personally purchased and Microsoft no longer supports. They are no better than Google at continuing to support their products.
Zune: introduced 2006; discontinued: 2012; support ended 2015 (9 years) Surface RT: introduced: 2012; Discontinued: 2013; Windows support ends 2023 (11 years) Kinect: introduced 2010; discontinued: 2015 for windows; 2017 for xbox; still supported (no date announced AFAICT) Windows phone: introduced: 2010; last release 2015; windows phone os support ended 2017 (7 years) Band: introduced 2014; discontinued 2016; still…
"Support" here doesn't mean much if there are no new features, nobody driving an ecosystem making applications.
It's like the slow death of Blackberry 10 and the Palm Pre.