Earlier quoted context omitted.
Sometimes it's not even the passengers... it's the driver. Riding the 152 in Chicago one snowy night (about seven years ago), the bus suddenly stopped and the driver made everyone get off into the snow because it was the end of his shift. When we asked when the next bus was, he said there wouldn't be once because he was the last bus of the night. I ended up walking about a mile to the nearest Blue Line subway station…
That story sounds like it goes against intended policy, similar to complaining about a Barista throwing your coffee in your face isn't a really good argument against a chain of coffee shops. If you reported the incident, do you know if the driver was reprimanded?
[0]: On the day I moved to Chicago, I called 911 to report a drug deal in the alley behind my building. The cops arrived an hour later and the officer told me that I was wasting their time. I'll never forget him saying, "We don't do that in the big city."