Earlier quoted context omitted.
Completely mirrors my experience as well. My wife used to have a Note and she would constantly have issues with the phone that I would have to deal with. Since buying her an iphone 6 years ago, ZERO issues. NO tech support from me. That alone is worth the price of admission. Same with dropbox, I pay the $99/yr gladly because it means my wife isn't asking me about the baby photos and if they're safe in the flash drive…
Who the hell still uses Dropbox when there are superior offerings like Google Photos/Drive. In fact even OneDrive is better from a reliability and cost viewpoint.
OneDrive looks good, I'll definitely give it a try once my paid year of Dropbox is done.