Earlier quoted context omitted.
> a key assumption necessary in actually delivering value turned out to be pretty much false (basically we saw almost no adoption amongst users). I'm leaning out on a limb here, but if this means what I think it means, you have developed some app that tradeshow visitors are asked to install to reap some benefits that don't interest them. If that's kind of what you are doing, pull the plug now. People don't use that k…
you're very close and >People don't use that kind of thing. is exactly one of the key hypotheses that needed validation/falsification. what we are facing now is whether we really falsified it given poor marketing/education on the part of the organizer.
2.) Selling to a customer that must then sell your product to its customer is at least an order of magnitude harder, and may be one of the hardest tricks for a new business to pull-off successfully.
Simply put, you don't have the branding to convert the end customer nor the control over that second sales process. Compounding this is that your product is not a priority for your direct customer and is not mission-critical to them in addressing their actual priorities. Thus, they will not engage nearly the focus required to address item 1 above in selling your product to its customers (i.e. end-users).
This last point can't be stressed enough. As entrepreneurs, our products are our focus and we tend to project that priority onto others.
The only way this model will work is if:
a.) The product is extraordinarily compelling/valuable to the end user in the same sense as would form the basis for building any viable business
AND
b.) The product is easy for your customer to sell to the end user in a frictionless manner (easy to communicate, requires no onboarding or support from your customer, etc.)
AND EITHER:
c.) Your product were mission-critical to your direct customer (preferred)
OR
d.) There was an immediate value to be had for your customer from introducing the product to the end user (monetization, good will, etc)
It seems that you have achieved only b (perhaps) and d in this equation, and then only to varying degrees. If you cannot pivot to solving the other variables then you should shut it down now.