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Apple Sued an iPhone Repair Shop Owner in Norway and Lost

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251–260 of 307 posts

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#251

I agree with Apple going after someone for the counterfeits, I don't agree that it makes sense that they go after the retailer. Unless he is knowingly making fraudulent claims that he is using authentic Apple hardware, in which case it seems entirely appropriate to send him a cease-and-desist demanding that he disclose he is using knock-offs. If the parts are branded fraudulently with apple logos and such, they shoul…

Yeah though the the parts in this article were "refurbished screens" rather than counterfeits.

Talking of counterfeits, I wish the replacement part manufacturers would put their own brand on like the Floureon battery I've got in this macbook rather than saying genuine Apple when they are not like all the iphone battery replacements I've come across.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#252

Earlier quoted context omitted.

> They're constantly conflating what Apple is fighting against (counterfeit parts and being compelled to provide documentation and manuals without oversight) with the valid complaint of users not being legally allowed to repair their own devices. Apple has never been against that and isn't fighting that. Apple is setting up an environment where counterfeiting is practically necessary by hindering legitimate repairs u…

>Apple has bricked iPhones during iOS upgrades if those devices weren't using genuine Apple displays. >Apple has bricked iPhones during iOS upgrades if you replaced the touch ID, regardless of whether it was a genuine part or not. >The iPhone X camera module is a separate part form the display yet if you replace the display genuine or not while keeping the original camera module, it stops working for facial authentic…

> This is incorrect and a complete oversimplification of what actually happened. In every single one of the cases you mention, the device was bricked because having the part displayed broke the chain of encryption from the secure enclave to the device in question - Touch ID or Face ID. If you can't verify the chain of trust, there's no way for the device to accurately tell that the security measures that are in place are working correctly with any kind of certainty.

It's not incorrect just incomplete because even genuine parts would fail validation and result in a bricked device.

> In fact, Apple reversed the Touch ID issue by simply notifying the user that a third-party display had disabled Touch ID

> You're either simply ignorant of how these situations came to be or you're being disingenuous

Now who is being disingenuous and/or ignorant?

Only Apple could replace or repair your screen/button and have Touch ID work. When users had their screens repaired using non genuine parts they were fulled aware that Touch ID wasn't going to work.

The devices didn't brick themselves on first boot. They disabled Touch ID and access to the secure enclave but continued to work. Then Apple released an iOS update that bricked their phones for their safety. Then they back pedaled and released a patch so that instead of bricking devices it just notified the user of what they already knew.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#253
post #47

"Apple does not ‘own’ the product after they have sold it" I think this is the crux of the issue. The guy was importing refurbished parts with the logos covered even. They weren't counterfeits. How does a manufacturer have the right to sue for copyright infringement when it's just end users reselling authentic parts? The owner even states he in no way markets them as OEM parts. Frankly I think it's pretty obvious app…

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

That's true. My friend bought "new" iPhone for half of price. It broke after few monthes of use. He know thinks that iPhone is just overpriced bad phone. Unfortunately it's a very big market here to sell phones which are built from old parts in China but very unreliable. People want iPhone but can't afford its price.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#254

Earlier quoted context omitted.

If only Apple™ users were limited to a special Apple™ version of the internet! :)

That's actually not a bad idea at all. A sanitized, curated version of the Internet would be a great idea for kids, elderly, the developmentally challenged, etc. Something like the web-equivalent of what Disney World is to the Real World.

AOL?

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#255
post #222

Earlier quoted context omitted.

I still can’t use whatever SMS app that I want to. I still can’t replace Safari as the browser that opens links from apps. I can’t replace contacts or the phone dialer and I can’t open contact address links in anything but Apple Maps. Heck, they don’t even let me organize my home screen the way that I want to.

At this point, you are just complaining that iOS is not open source.

I don't know. Those all seem like valid complaints to me. The os is separate from the applications and everything he listed has its own industry.

Microsoft was reamed over installing IE as the default browser on their OS, so how is not letting you change safari as the default on iOS any different?

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#256
post #217

Earlier quoted context omitted.

>Please show me a source where Apple sued someone (either an individual or a third-party repair center) simply for repairing their own device or a user's device on behalf of that user. You won't find it because that's not what Apple's complaint is here. That would be inefficient and a waste of their money in most cases. >People are conflating Apple's refusal to provide manuals and replacement parts without cost (and…

>Apple insists that they should be the sole arbiter of who is and isn't allowed to do that This is entirely inaccurate. They just want there to be a clear distinction between Apple service and third-party service. To use your Subaru analogy, it would be like Subaru making parts for your car and no other third-party manufacturer making them. You wouldn't have a choice but to buy from Subaru. Subaru isn't stopping anyo…

>This is entirely inaccurate. They just want there to be a clear distinction between Apple service and third-party service.

False. This is getting tiring.

https://www.notebookcheck.net/Consumer-watchdog-accuses-Appl...

https://boingboing.net/2015/10/01/apple-removes-ifixits-repa...

https://9to5mac.com/2017/02/25/iphone-warranty-third-party-s...

Apple is using or was using (for above links) various ways to make it seem like third party services are illegitmate. Its one of the several tactics to maintain a monopoly. Consumers are getting wiser. Thousands of people have gotten a screen fixed or a battery replaced without paying Apple's tax. Apple sure as hell doesn't like that. But tough cookies. Its no different than the inkjet situation where they blocked third party cartriges and made it nearly impossible for you to refill ink.

>To use your Subaru analogy, it would be like Subaru making parts for your car and no other third-party manufacturer making them. You wouldn't have a choice but to buy from Subaru. Subaru isn't stopping anyone from reverse-engineering those parts or simply making their own parts that are compatible but it doesn't make sense that Subaru would have to be forced to provide instructions on how to do it. A

Subaru doesn't brick my car if I put in a non-subaru stereo.

>Anyone that's ever taken their car to a mechanic and gotten screwed should be able to relate to what Apple's goals are here.

And anyone who has gotten gouged by Apple knows that a monopoly of service and parts is never going to bring about competition.

>If someone's iPhone is all fucked up, other people don't know that they got it repaired at some janky kiosk. They just see an iPhone having issues. That devalues and severely harms a brand and company.

So your argument, as best as I can unpack it, since it was very confusing to me, is - Its justified because someone somewhere at somepoint in time in some cases might face some issues with their third party repair and some people might possibly sometimes mistake that as an Apple problem. Wow.

Anyway, we're going around in circles. There is no point in arguing you have your opinion and I have mine. I am happy to support a positive movement that promotes less e-waste and more local jobs.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#257
post #217

Earlier quoted context omitted.

>Please show me a source where Apple sued someone (either an individual or a third-party repair center) simply for repairing their own device or a user's device on behalf of that user. You won't find it because that's not what Apple's complaint is here. That would be inefficient and a waste of their money in most cases. >People are conflating Apple's refusal to provide manuals and replacement parts without cost (and…

Your problem is that Apple is not Microsoft. Microsoft effectively has to support literally any combination of things someone might try to do to their Windows PC, because they know nobody will blame the author of the crappy driver or the manufacturer of the peripheral. They'll blame Microsoft. Apple, by tightly controlling its hardware ecosystem, avoids a lot of that. But also gets to build software that's tested for…

What in the world are you on about? Sorry dude, I can make no sense of anything in your rambling comment.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#258
post #257

Earlier quoted context omitted.

Your problem is that Apple is not Microsoft. Microsoft effectively has to support literally any combination of things someone might try to do to their Windows PC, because they know nobody will blame the author of the crappy driver or the manufacturer of the peripheral. They'll blame Microsoft. Apple, by tightly controlling its hardware ecosystem, avoids a lot of that. But also gets to build software that's tested for…

What in the world are you on about? Sorry dude, I can make no sense of anything in your rambling comment.

You appear to be claiming that Apple deliberately develops software updates to break user- or third-party-repaired devices.

This requires Apple to have a team studying how third parties repair their devices, and working on ways to modify their software to break such devices while leaving all others unaffected. That's a not-insignificant challenge.

The likelier explanation is that Apple does not invest in developing updates that will deliberately break your phone as retaliation for you repairing it in ways they don't like. The likelier explanation is that Apple simply doesn't test the interaction between their updates and your repairs, and doesn't much care if your phone breaks as a result. They test for the interaction with their stock devices, and devices repaired through their advocated channels, and don't seem to want the "absolutely everything everybody might do must be supported" approach Microsoft historically took (with good reason -- one of the advantages of tight ecosystem control is getting to avoid Microsoft's nightmare).

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#259
post #257

Earlier quoted context omitted.

What in the world are you on about? Sorry dude, I can make no sense of anything in your rambling comment.

You appear to be claiming that Apple deliberately develops software updates to break user- or third-party-repaired devices. This requires Apple to have a team studying how third parties repair their devices, and working on ways to modify their software to break such devices while leaving all others unaffected. That's a not-insignificant challenge. The likelier explanation is that Apple does not invest in developing u…

https://www.engadget.com/2018/04/11/iphone-replacement-displ...

Can you explain this?

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#260

Earlier quoted context omitted.

I mostly just meant you wouldn't be breaking laws technically to go around them via reverse engineering. To your second statement that's actually a good point, it could be. I mean in general overall it's going to be pretty outrageous to try and legitimately develop going around apple entirely, so the OP's point is valid de facto, just saying in principle they can't lock people out in the absolute sense under current…

> I mostly just meant you wouldn't be breaking laws technically to go around them via reverse engineering. Considering that their terms of service explicitly prohibits this, I'd say that it's illegal. Will Apple go after you if you do it? Probably not.

First, violating terms of service isn't illegal - ToS isn't the law, it's a contract; breaching contract terms isn't illegal but may expose you to some liabilities depending on the contract.

Second, terms of service don't always apply, you may refuse them, and then you're not even in breach of contract. Things like shrink-wrap/click-through EULAs aren't binding contracts in Norway; so the default provisions of copyright law apply, which allows reverse engineering without the permission of the copyright holder.

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