Apple Sued an iPhone Repair Shop Owner in Norway and Lost • Hacker News Board

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#121

Post by brians » Fri, Apr 13, 2018, 7:53 PM UTC

ilyanep wrote: post #110

eesmith wrote: post #95

Earlier quoted context omitted.

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

It's really more like getting a Ford vs third-party part for your car, which yes, every car manufacturer will recommend. It's not like Apple is trying to sell you Apple electricity. Regardless, this is a pretty low-effort attempt to make a point.

Yup. Relatedly, devices on a CAN bus don't authenticate each other, and we're seeing real security & safety problems as a result. Ford—or Tesla and Volvo—will start locking those down this decade, or start seeing more incidents.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#122

Post by adrianN » Fri, Apr 13, 2018, 7:55 PM UTC

Techowl wrote: post #109

eesmith wrote: post #95

Earlier quoted context omitted.

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

Wouldn't car parts be a much more accurate analogy, though? Apple isn't suing anyone for not using Apple-branded electricity to power their phone.

Don't give them ideas.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#123

Post by alkonaut » Fri, Apr 13, 2018, 7:55 PM UTC

There are two different futures: one in which manufacturers gives this up. Another in which every part is cryptographically signed to not be possible to counterfeit.

You might think people would stop buying products from those who do the latter. But no.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#124

Post by amluto » Fri, Apr 13, 2018, 7:56 PM UTC

gervase wrote: post #80

DanHulton wrote: post #31

Earlier quoted context omitted.

So, I thought my port was wearing out as well, and got very upset. What I found, however, was just that pocket lint had gotten jammed in there and compacted down over and over through the years, such that the cable didn't fit snugly any more. I fixed this just by using a plastic flosser to pick the lint out (you could use a paper clip, but I opted for the somewhat-softer plastic), then some canned air to get rid of t…

This only works for a couple of years; eventually, the pocket lint permanently reduces the springiness of the contacts, such that the cable is "loose" in the socket, and the connection can therefore be lost by shifting the position of the phone. Fortunately, it's a simple (if tedious) fix with a $15 part.

Yep. The Apple store even kindly cleaned my port for me, and it helped a bit. But they still flat-out refuse to do the repair.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#125

Post by throwaway2048 » Fri, Apr 13, 2018, 7:58 PM UTC

ilyanep wrote: post #110

eesmith wrote: post #95

Earlier quoted context omitted.

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

It's really more like getting a Ford vs third-party part for your car, which yes, every car manufacturer will recommend. It's not like Apple is trying to sell you Apple electricity. Regardless, this is a pretty low-effort attempt to make a point.

Third party parts in car are protected by law.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#126

Post by amluto » Fri, Apr 13, 2018, 7:59 PM UTC

mikeash wrote: post #26

digi_owl wrote: post #23

Earlier quoted context omitted.

Actually the mini-USB put the parts that were likely to wear in the plug...

That’s why mini USB is now almost extinct, replaced with micro USB (and now Type C?) which doesn’t make that mistake.

IIRC type C is even rated for 10k cycles. Other than some serious charging screwups and a generally overcomplicated design, it’s quite well engineered.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#127

Post by agumonkey » Fri, Apr 13, 2018, 7:59 PM UTC

mehrdadn wrote: post #104

agumonkey wrote: post #99

in case you never saw them, Louis Rossman has many videos about apple products. I can accept a bit of excentric design when you're pushing the boundaries of style and thinness but some things are just mindblowingly flabbergasting (fragile keyboard and rivetted to chassis; as repairable as a renaissance painting)

That guy is freaking awesome. Smart, to the point, insightful, and with lots of integrity. Definitely worth hearing what he has to say.

I personally find him annoying after some time but he does have lots of knowledge.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#128

Post by alasdair_ » Fri, Apr 13, 2018, 8:01 PM UTC

Techowl wrote: post #109

eesmith wrote: post #95

Earlier quoted context omitted.

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

Wouldn't car parts be a much more accurate analogy, though? Apple isn't suing anyone for not using Apple-branded electricity to power their phone.

>Wouldn't car parts be a much more accurate analogy, though?

Yes. The FCC actually sent out reminders to phone companies two days ago reminding them that use of aftermarket parts cannot void a warranty. This also applies to things like "warranty void if seal removed" stickers etc.

https://www.androidpolice.com/2018/04/10/ftc-reminds-phone-m...

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#129

Post by freedomben » Fri, Apr 13, 2018, 8:05 PM UTC

linuxftw wrote: post #82

Every time someone purchases an Apple product, they are endorsing their practices, whether wittingly or unwittingly. Time and time again, we have observed that patents are a tool of the haves to prevent competition from the have-nots. While this case may have been about 'trademark' infringement, it's clear that if patents didn't exist one could procure genuine replacement parts that don't 'infringe' on Apple's tradem…

I agree with you completely, but sadly I think time has proven that generally speaking (there's exceptions, you and I for example) people will choose the path of least resistance regardless of principles. This is true in other aspects of life, such as politics (who voted for, in their words "the lesser of two evils" instead of 3rd party last election?)

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#130

Post by alasdair_ » Fri, Apr 13, 2018, 8:06 PM UTC

IBM wrote: post #87

comboy wrote: post #47

Earlier quoted context omitted.

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

Well you have the right to do what you want with it. That's the thing about "Right To Repair", you already have the right to do it now. It's not illegal to open up your iPhone and replace a broken screen, Apple just doesn't support it by selling you genuine parts.

>That's the thing about "Right To Repair", you already have the right to do it now.

Except that a lot of the times, you don't. The issue arises when the manufacturer adds some encryption to validate that a part is genuine (e.g. printer manufacturers using code signing to validate a printer cartridge is theirs) then suing people under the DMCA when they have to reverse-engineer the encryption just to repair their item.

Take the John Deere case for example (https://www.theguardian.com/environment/2017/mar/06/nebraska...) - farmers bought tractors. The tractors needed to be repaired. To do this, the farmers needed to either break John Deere's copy protection mechanisms or use John Deere's own expensive repair services. Deere sued the farmers for trying to repair their own tractors.