241–250 of 364 posts
Woaah there! 2.9% + $0.30?! I just changed my provider because their 1.45% (+ $0!) was way too expensive compared to the competition. Do Stripe provide a bag of gold at every Christmas?!
Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…
Can anyone explain me why Stripe is so hyped on HN ? It's the most expensive card processing service I know. I am using one where I pay 1.9% for all my clients and another for EU clients where I pay only 1.7%. I don't see anything in their offer that is worth paying additional 1.2% of my business to card payment processor.
When Stripe launched, the alternatives for a new or small business that wanted to charge cards online were basically traditional merchant account and payment gateway integration (terrible developer experience, excruciating long process, often borderline abusive conditions for merchants) or PayPal (terrible developer experience, faster experience for as long as it lasted, countless nightmare stories of frozen funds etc.).
Stripe came along and let you add that functionality within a few hours, and it did so while also providing excellent and highly developer-friendly documentation and support, which obviously plays very well to the typical HN reader. It wasn't about slightly higher fees vs. slightly lower fees, it was about whether it was possible and worth doing at all.
Stripe today is not as good as Stripe in the early days for many reasons, but it's still better than almost anyone else I've used on all of those scores. Presumably I'm not the only one on HN who has had that experience. It's reassuring that there are several more businesses now starting up in this area, but I haven't yet seen anyone significantly better that didn't also seem to have at least one significant drawback for any business I'm involved with that uses Stripe today.
If anyone from Stripe is here, question: We currently use Chargebee for all our subscription and Stripe to actually process the payments. With Chargebee V3 [1] we've just dropped in their js and then we get an overlay/pop-up for both subscription and then subscription management, like editing subscription, invoicing etc. Is this a replacement for Chargebee on the integration and coding side that we get without work?…
As far as I can tell this is just dashboard and api only. But I guess they're moving towards that. Ironic as the connect partners that helped them grow are now having their toes be stepped on. Not a nice way to play. Burn the community who helped you get there in the first place. Turn and burn it seems
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Does this mean I can still create classic subscriptions (that are free of the 0.4% surcharge) and process them myself? Edit: The answer is no. This announcement has burnt through a lot of goodwill that’s accumulated over the years. Not cool!
If you're an existing user, you do get this without the additional fee: classic subs are free forever for existing users.
Billing (recurring or one time) is a transactional activity and should be monetized as such. There should be a per invoice or per customer type of rate. This whole % of revenue seems crazy to me. There is no inherent risk involved like payment processing. You can get paid no matter what in a tx model... Based on what I see in the market with other billing/subscription providers, they all do the same thing (rev share)…
Thanks for the feedback. To your risk point -- there is often risk involved, as businesses that have worked with large ACH payments know. More broadly, we believe in revenue-based business models because it's the clearest way to align our incentives with those of our customers. We want to be forced to find ways to generate more revenue, via smart recovery, better invoice payment methods, more payment method support,…
Secondly, transaction/user based models are also aligned with customer incentives. With growth, customers will execute more transactions on the system.
Frankly, Smart recovery is an area where I can see you can ask for % share. Other features like payment methods etc sound transactional again.
Finally, Stripe has a payment gateway business already. This will ensure growth on that side of the business. Optically this seems like a revenue grab. You have the opportunity to disrupt the ecosystem.
Thanks for responding to my comment. Appreciate the interaction.
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(PM from Stripe) If you're an existing user, there's no extra fees, even if you are past the $1M lifetime threshold. For existing Stripe Subscriptions users, Stripe Billing is included in your current price. (You should have received an email about this earlier today, but you can always ping me (tara@stripe.com))
Tara as a forewarning gmail marked your message as spam in my inbox. I would expect a lot of people to have the same experience. Second the messaging is not clear if you are indeed offering a grandfather clause for existing customers you need to state that clearly. Using the term "included" is ambiguous and I interpreted it in the same manner as a tip being included on a check. (meaning we've already added it, not th…