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Stripe Billing

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Re: Stripe Billing

#181

Post by shekyboy »

Billing (recurring or one time) is a transactional activity and should be monetized as such. There should be a per invoice or per customer type of rate. This whole % of revenue seems crazy to me. There is no inherent risk involved like payment processing. You can get paid no matter what in a tx model...

Based on what I see in the market with other billing/subscription providers, they all do the same thing (rev share). Since these businesses are not the payment gateway they try to do a revenue grab with the % share.

I hoped Stripe would be able to disrupt this by already being positioned as a payment gateway and offer this on top in a transactional model....

Hope they rethink this strategy. And no first $1MM isnt going to cut it. Any serious business will see this as a growth challenge. Backend billing flows are challenging to build and once you are committed to this you are locked in for quite sometime from the roadmap perspective.

Re: Stripe Billing

#182

Post by [deleted] »

jacquesm wrote: post #142
pbarnes_1 wrote: post #54

Earlier quoted context omitted.

The point is they already had this yesterday. It's literally a bunch of 'value add' features maybe you'll use for a 0.4% increase in fees you didn't ask for. Let me opt in to the new stuff.

> It's literally a bunch of 'value add' features maybe you'll use for a 0.4% increase in fees you didn't ask for. Except that's not how it works.

[deleted]

Re: Stripe Billing

#184

Post by cristinacordova »

lossolo wrote: post #129
cristinacordova wrote: post #99

Earlier quoted context omitted.

(Stripe here) Stripe's pricing varies depending on the country you're doing business from. If useful, you can see our pricing for businesses in the UK here, which starts at 1.4% + 20p for European cards: https://stripe.com/gb/pricing

I am not from UK but I live in EU. I can't use Stripe at all: "Once Stripe is supported in your country, you’ll be able to accept payments from customers anywhere in the world."

We operate in 25 countries today and our pricing varies by country. We're not everywhere yet, but we're working on it: https://stripe.com/global

Re: Stripe Billing

#185

Post by nodesocket »

cmcmcm wrote: post #180
pc wrote: post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

Please add a way to set the invoice's email address and cc address vi API. Also the invoice might need to go to multiple email addresses. Most of our clients have an accounts payable department that's different from the main contact email.

Also wondering how the new invoice and receipt emails are sent out?

> Under invoices there are two new documents "Invoice PDF" and "Receipt PDF" which are different from the standard e-mail receipts. Are these documents emailed to the customer automatically? Is there a way to control this?

Re: Stripe Billing

#186

Post by scrollaway »

tiffanyh wrote: post #179
pc wrote: post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

@pc Any thoughts on either acquiring https://baremetrics.com/ or creating similar functionality within Stripe? Seems like a natural extension to Billing to also have Revenue Analytics.

I've been using Profitwell, switched away from Baremetrics.

Its a lot better, cleaner, more featureful and it's free.

Re: Stripe Billing

#187

Post by tarstarr »

cmcmcm wrote: post #180
pc wrote: post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

Please add a way to set the invoice's email address and cc address vi API. Also the invoice might need to go to multiple email addresses. Most of our clients have an accounts payable department that's different from the main contact email.

(I work at stripe) Hey! Great feature request -- we plan to add it in the next couple weeks.

Re: Stripe Billing

#188

Post by conado »

lossolo wrote: post #40

Can anyone explain me why Stripe is so hyped on HN ? It's the most expensive card processing service I know. I am using one where I pay 1.9% for all my clients and another for EU clients where I pay only 1.7%. I don't see anything in their offer that is worth paying additional 1.2% of my business to card payment processor.

I work at Accumulus which has a recurring billing platform that de-couples payment processors from recurring billing, i.e. invoicing, price plans, customer management and notifications, etc. The thing is that you don't want to be locked into a particular payment processor long term. Convenience sells, but be mindful of lock-in. As companies grow, they get better rates with different merchant account providers. As a company, you want maximum flexibility and negotiation ability to take your business to those who give you the best value, globally.

We are putting together an offer specifically for Stripe users who want to avoid lock-in and save money long term. If you are interested, you can get on the list here https://accumulus.com/it-is-your-revenue

Re: Stripe Billing

#189

Post by tarstarr »

nodesocket wrote: post #185
cmcmcm wrote: post #180

Earlier quoted context omitted.

Please add a way to set the invoice's email address and cc address vi API. Also the invoice might need to go to multiple email addresses. Most of our clients have an accounts payable department that's different from the main contact email.

Also wondering how the new invoice and receipt emails are sent out? > Under invoices there are two new documents "Invoice PDF" and "Receipt PDF" which are different from the standard e-mail receipts. Are these documents emailed to the customer automatically? Is there a way to control this?

(Pm on Stripe billing) There's a param in the API that indicates whether you want an invoice to be sent out or charged automatically -- you want `billing` to be `send_invoice`: https://stripe.com/docs/api#invoice_object-billing

For receipts, you can turn them on in your account settings: dashboard.stripe.com/account

Re: Stripe Billing

#190

Post by RobertRoberts »

softwarefounder wrote: post #118
brianwawok wrote: post #7

I see a new 0.4% to 0.7% fee, that is enough to make me start shopping competitors on Monday. The stripe processing fee is already high. It seems that all I get is some hosted invoice stuff.. which I could build in a weekend and not have to pay a fee on? Thinking about it, a medium sized SaaS company billing 15 million a year. 14,000,000 *.004 = 56k a year? For the same product they already had? Obviously it is cool…

"build in a weekend"

I just rebuilt about 60% of our invoicing system this past week. So yes, depending on your needs, it can be done.
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