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Stripe Billing

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Re: Stripe Billing

#171

Post by brianwawok »

tarstarr wrote: post #71
brianwawok wrote: post #7

I see a new 0.4% to 0.7% fee, that is enough to make me start shopping competitors on Monday. The stripe processing fee is already high. It seems that all I get is some hosted invoice stuff.. which I could build in a weekend and not have to pay a fee on? Thinking about it, a medium sized SaaS company billing 15 million a year. 14,000,000 *.004 = 56k a year? For the same product they already had? Obviously it is cool…

(PM for Stripe Billing here) It’s a good question, and one that we thought a lot about before launching the product. At Stripe, we are particularly interested in making startups (especially recurring billing startups, in the case of this product) successful on Stripe. It’s one of our most important goals. For all businesses -- not just startups -- we waive Stripe Billing fees for your first $1M in recurring billing v…

Existing users that hit 1 mil won't get a new 0.4% fee added?

Re: Stripe Billing

#172

Post by lima »

Improvotter wrote: post #165
pc wrote: post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

Any information on support for Europe? And if support for Europe were to be in the pipeline, would it be for the whole of Europe or only specific countries? We'd love to use Stripe for billing as well, but because Stripe is an American company, we feel like as Europeans we're constantly an afterthought and would therefore prefer a European provider. What's your opinion on this? Btw, I was at the Stripe offices 2 year…

+1 for Europe

Is there anything like it in Germany?

Re: Stripe Billing

#173

Post by stevoski »

Silhouette wrote: post #161
tarstarr wrote: post #71

Earlier quoted context omitted.

(PM for Stripe Billing here) It’s a good question, and one that we thought a lot about before launching the product. At Stripe, we are particularly interested in making startups (especially recurring billing startups, in the case of this product) successful on Stripe. It’s one of our most important goals. For all businesses -- not just startups -- we waive Stripe Billing fees for your first $1M in recurring billing v…

We also hope there’s much more additional value from the full set of Stripe Billing features that are included in this price -- the increase in revenue you get from our recovery product Just as a friendly warning, I think your (Stripe's) position on this is maybe not coming across the way you would like. Mysterious failing payments is an area where Stripe has been historically awful compared to other payment processi…

Well said.

I just examined the changes to the Stripe dashboard, and, coupled with the email I received from Stripe and the web page about the new "Stripe Billing", I'm utterly confused about several things.

I suspect I'm going to have to unexpectedly spend some time updating my Stripe integration to the latest API, without much gain for my current business.

Stripe doesn't normally drop the ball but I feel like they did on this one.

BTW, Stripe team: the feature people here in the EU really want from you is help with calculating and tracking EU VAT. But you know that, right?

Re: Stripe Billing

#174

Post by stevoski »

Improvotter wrote: post #165
pc wrote: post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

Any information on support for Europe? And if support for Europe were to be in the pipeline, would it be for the whole of Europe or only specific countries? We'd love to use Stripe for billing as well, but because Stripe is an American company, we feel like as Europeans we're constantly an afterthought and would therefore prefer a European provider. What's your opinion on this? Btw, I was at the Stripe offices 2 year…

> we feel like as Europeans we're constantly an afterthought

Agreed.

Ahem, Stripe team. May I have your attention?

Could you please, please, please do something about helping your customers with calculating, charging, and tracking VAT to EU countries? It is currently a glaring omission from your services.

Re: Stripe Billing

#175

Post by fillskills »

pc wrote: post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

We have been using Stripe for 3 years. Every time we need a new feature, Stripe comes up with it when we need it.

We were literally looking for a Billing solution that works with Stripe YESTERDAY. T

This is phenomenal timing for us. Thanks Stripe!

Re: Stripe Billing

#176

Post by rodh257 »

I'd love something like this that handled in-app purchased subscriptions. There's a bunch of annoying parts of dealing with the app store SDK's & verifying transactions, handling refunds etc. We have a combination of online credit card purchases and in-app ones, it seems like there's an opening for some tool to handle the in-app part as well.

Re: Stripe Billing

#177

Post by trotzke »

CEO of Cheddar here.

I think this is a big step in the right direction for Stripe (unclear pricing aside). We’ve been thinking about usage based billing for a long time now. We built a bunch of apps using Stripe and found there was a lot missing if you wanted to track activity and bill for it, as well as with reporting and revenue optimization. Having not dug into the platform too far, this definitely looks like it could fill some gaps.

I will say I’m not a fan of taking a percentage for billing on top of taking a percentage on payments, though. There is risk involved for payments (chargebacks, fraud, etc), but billing is transactional. A percent there feels like a money grab to me.

The only other problem I see with this is that it all seems a bit convoluted. I get that it has to be tacked on to their existing platform. But we’ve found that the secret to an awesome usage based billing system was to track activity in real time, then apply automated billing to that tracked activity. It’s a different approach and we’re working on polishing that up and bringing it to market over the next few months.

Would love to hear more about how folks are thinking about consumption and usage based billing and pricing. I think it’s the next big wave in Internet monetization, so it’s important to get right.

Re: Stripe Billing

#178

Post by madamelic »

nhangen wrote: post #25
tnorthcutt wrote: post #5

Free for the first $1 million of recurring charges. After that, 0.4% on recurring charges Does this mean recurring charges don't carry Stripe's standard 2.9% + $0.30 charge? Or is the free at first/then 0.4% _on top of_ the 2.9% + $0.30 charge?

It seems to me that Stripe has gone from easy to cheer for underdog, to payment processor that wants to eat the world (ala Facebook). I love that they are constantly innovating, but every time they do, I have to refactor my product, and then decide how much of my current product's custom functionality can be replaced by Stripe. Then I have to decide if I want to double down on Stripe (at the peril of other integratio…

>This is starting to kill my love affair with Stripe.

More and more I feel Stripe catering to the non-engineers who just want a simple workflow at the expense of customization.

I still dislike v3 for the fact it tries to push me to use their own interface.

I was happy hooking your library up to my form. I know I can "customize" it (change the css classes... wooo) but it completely replaced v2 with no way to get that functionality back.

I wish Stripe would have "full tricycle wheels, we charge a bunch" or "barebones, we get out of the way and charge you very little".

Re: Stripe Billing

#179

Post by tiffanyh »

pc wrote: post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

@pc

Any thoughts on either acquiring https://baremetrics.com/ or creating similar functionality within Stripe?

Seems like a natural extension to Billing to also have Revenue Analytics.

Re: Stripe Billing

#180

Post by cmcmcm »

pc wrote: post #102

Stripe cofounder here. For anyone wondering about pricing, here's our approach. - For new Stripe customers, this is free up to the first (lifetime) $1M of payments. - For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same…

Please add a way to set the invoice's email address and cc address vi API. Also the invoice might need to go to multiple email addresses.

Most of our clients have an accounts payable department that's different from the main contact email.

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