81–90 of 364 posts
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Isn't it my job as a Stripe Customer to build that functionality into my own app so that I can manage it in the way that works best for my customers?
Or you can continue to improve your actual product while Stripe takes care of the rote billing issues. That's essentially Stripe's whole pitch, you could do everything they do on your own, but it's expensive and not central to your business.
Yikes, I've been using Stripe subscriptions happily for a few years and now I'm upset to see they're going to be charging a fee. It's unclear if the fee starts at $1MM total revenue or $1MM/year. $1MM/total would hurt a lot of the small lifestyle businesses for no gain in service--we already had subscriptions built in to the cost and we don't need invoicing or any of the other new-fangled stuff :( Paypal has free rec…
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Did they email the announcement to you? If you already used Stripe subscriptions in the past, you'll be grandfathered in for free. This is the relevant line: "Since you used Stripe Subscriptions in the past year, the Stripe Billing Starter plan is included in your current pricing."
Yeah, but the Starter Plan starts charging an additional fee after $1MM (yearly? total?) revenue. So it's not grandfathering in at all, we just get shunted to the temporarily-free plan that everyone else has to start on. Edit: Since my posting this Stripe has clarified that existing customers get the Starter package at no further cost, we we are grandfathered in.
So unless they are now willing to sign a business associates agreement I just got a price hike for a feature that would cause fines so large they would close my business. This is going to be a PR nightmare for stripe. They have destroyed all of their goodwill, and now I will have to start considering competitors. If anyone from Stripe is here in the comments I would love to chat (email is in profile)
Well, this is all a bit cheeky. Backed Stripe for so long now, kinda lost touch with the options. What are some other decent recurring payment processors that support Asia Pacific, specifically Australia/New Zealand?
I see a new 0.4% to 0.7% fee, that is enough to make me start shopping competitors on Monday. The stripe processing fee is already high. It seems that all I get is some hosted invoice stuff.. which I could build in a weekend and not have to pay a fee on? Thinking about it, a medium sized SaaS company billing 15 million a year. 14,000,000 *.004 = 56k a year? For the same product they already had? Obviously it is cool…
(PM for Stripe Billing here) It’s a good question, and one that we thought a lot about before launching the product. At Stripe, we are particularly interested in making startups (especially recurring billing startups, in the case of this product) successful on Stripe. It’s one of our most important goals. For all businesses -- not just startups -- we waive Stripe Billing fees for your first $1M in recurring billing v…
Also I don’t know if this is on purpose but you’re not answering the question people are actually asking: what if you’re an existing user and you hit $1M... then what?
Yesterday: 0% extra Today: 0.4% extra
Right?
>We're also introducing a new feature: smart retry logic. It’s powered by the same machine learning infrastructure behind Stripe Radar. Our algorithms train on data across the billions of payments in the Stripe network to predict the right way to retry failed payments. As someone who is completely oblivious to how payments work behind the scenes (for the most part) could someone please explain how this became necessa…
Having used Chargebee for a long time I would say that this problem space is much larger than it first appears. There are a lot of boxes to tick before a solution like this does all the stuff you’ll need it to (but have no idea about).
Well, this is all a bit cheeky. Backed Stripe for so long now, kinda lost touch with the options. What are some other decent recurring payment processors that support Asia Pacific, specifically Australia/New Zealand?
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tl;dr there's no change to pricing for existing users. There's a note on pricing in the email to existing users (but let us know if you have any questions!)
Glad to hear it but that's not what my email said. Here's the only mention of pricing in the email I received: > Since you used Stripe Subscriptions in the past year, the Stripe Billing Starter plan is included in your current pricing. The Stripe billing starter plan says it's free for the first $1m, 0.4% surcharge after that. Am I missing something?