As head of IT for a company using Slack: FINALLY. Don't get me wrong--it's not like I want to read your messages and very likely won't. But there are times when I have no choice. A few years back, a group of interns started privately harassing other interns via Slack. Only way to see it was to boot an offending intern from his work station and go into his Slack to see what was happening. We had to make all intern acc…
So long as they can go through your chat history it seems very reasonable and is not simply a further entrenchment of the structure of power. Information is power: https://news.ycombinator.com/threads?id=tvanantwerp
Guide to Slack import and export tools
261–270 of 529 posts
Re: Guide to Slack import and export tools
#262Earlier quoted context omitted.
If two people want to have a private conversation, they'll just find another means by which to do it. In the long run, abusing your privileged access to conversations intended to be private (however justified you may consider it to be) will just breed mistrust among employees. I would quit a job that treated me as a child which must be supervised in such a manner.
I hate to tell you this but if you would quit a job for this reason you probably can't work in the US. The US has laws about corporate compliance, and it has requirements for things like dealing with sexual harassment. There is no such thing as a "private conversation" that takes place over a corporate network. For example, in the US sexual harassment is taken seriously. If a company gets a complaint of sexual harass…
Yeah, we've seen that over the past couple months.
Re: Guide to Slack import and export tools
#263As head of IT for a company using Slack: FINALLY. Don't get me wrong--it's not like I want to read your messages and very likely won't. But there are times when I have no choice. A few years back, a group of interns started privately harassing other interns via Slack. Only way to see it was to boot an offending intern from his work station and go into his Slack to see what was happening. We had to make all intern acc…
Re: Guide to Slack import and export tools
#264Earlier quoted context omitted.
There's an infinite space of solutions to your particular problem, but your chosen solution is totalitarian surveillance in the workplace because an intern got offended? I avoid workplaces which force shit like this. So do all the good developers I know, because they're people who can afford to be choosy. Bullies are pretty adept at functioning in these environments. Instead of harassing on monitored DMs, they'll mak…
Reading someone's workplace messages to resolve a workplace investigation into a workplace dispute between co-workers isn't totalitarian. There is no reasonable expectation of privacy on a corporate slack account.
If one DMs "Alex Murdo" then the expectation would be that they alone would read it, or their nominated person. If one DMs "Graphic Design" department then obviously that doesn't stand.
I'd expect contracts and such to contradict this natural expectation however.
Re: Guide to Slack import and export tools
#265Earlier quoted context omitted.
> I avoid workplaces which force shit like this. So do all the good developers I know, because they're people who can afford to be choosy. So you and your choosy developer friends work at a place where IT can't access your corporate email?
In Germany (and probably the whole EU) it's illegal for an employer to read an employee's mails without approval of the workers' council for each individual case.
Re: Guide to Slack import and export tools
#266As head of IT for a company using Slack: FINALLY. Don't get me wrong--it's not like I want to read your messages and very likely won't. But there are times when I have no choice. A few years back, a group of interns started privately harassing other interns via Slack. Only way to see it was to boot an offending intern from his work station and go into his Slack to see what was happening. We had to make all intern acc…
I wish a compromise between willy-nilly dumps of private DMs and their Compliance Exports could have been found. As a user who is not the head of IT this is frustrating. Now frank discussions have to go back to out-of-band channels. If anyone thinks this won't get abused, think again. I've worked with IT folks of all shapes and sizes over many years and a tiny percentage do abuse the privilege. Including heads of IT.…
Re: Guide to Slack import and export tools
#267For companies, yeah, this makes sense. It was nice when this wasn't true, but never really expected nor required. Unfortunately, Slack also gets used for a lot of OSS communities. Arguably this was already a poor fit, but now it's even more obviously a mismatched relationship; it's unclear whether one could just start paying for a Slack account and immediately pull all DM history for something that didn't come with t…
Re: Guide to Slack import and export tools
#268Earlier quoted context omitted.
You are assuming that harassment was direct, sending messages to the accusers. My impression is that this was a group chatting privately about the accusers either making fun of them or coordinating actions. While this can be done through other channels (in person or private cellphone) allowing it on corporate infrastructure without monitoring is not acceptable.
What's stopping the harassers from setting up a secondary Slack install for coordination of such nefarious ends? The only use I can see for this would be evidence after the fact. Surveillance is almost never the proper way to enforce acceptable standards of behavior.
Company policy for one could be applicable.
You’re missing the point though, what you do with non-company provided tools is held to a different standard from officially blessed and sanctioned ones.
Re: Guide to Slack import and export tools
#269As head of IT for a company using Slack: FINALLY. Don't get me wrong--it's not like I want to read your messages and very likely won't. But there are times when I have no choice. A few years back, a group of interns started privately harassing other interns via Slack. Only way to see it was to boot an offending intern from his work station and go into his Slack to see what was happening. We had to make all intern acc…
Re: Guide to Slack import and export tools
#270Earlier quoted context omitted.
If two people want to have a private conversation, they'll just find another means by which to do it. In the long run, abusing your privileged access to conversations intended to be private (however justified you may consider it to be) will just breed mistrust among employees. I would quit a job that treated me as a child which must be supervised in such a manner.
I hate to tell you this but if you would quit a job for this reason you probably can't work in the US. The US has laws about corporate compliance, and it has requirements for things like dealing with sexual harassment. There is no such thing as a "private conversation" that takes place over a corporate network. For example, in the US sexual harassment is taken seriously. If a company gets a complaint of sexual harass…