Earlier quoted context omitted.
I see zero connections between having computer administration skills and fixing those problems. Knowing how to install and troubleshoot software would be a waste of their time. Programming on the other hand would take a significant commitment to be useful. Sure having say ~1% of doctors go down that path might be useful but for the other ~95% it would be a horrible waste of time and cost literally hundreds of billion…
If there were doctors and nurses who have basic computer literacy and entry level coding skills taking part in the acquisition and development process of the IT systems they use, I bet they wouldn't suck as much as they do. Most specialized software systems, e.g. those that are used in hospitals or selling you train tickets, are developed by people who don't have a faintest idea how the software is used daily. This e…
Worse, Doctors are often not part of these decisions in the first place. Further there are plenty of doctors with these skills however they don't work for cheap and most of this software is build by people that are paid as little as possible. Remember their workflow is not actually complicated, it's just not helpful when selling this software.
Really, this software is not terrible because it's hard to make, it's terrible because of how it's sold and maintained.