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Why I don't use my real photo when messaging with customers on my website

kapwing.com

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Re: Why I don't use my real photo when messaging with customers on my website

#321

Post by riskable »

contravariant wrote: post #304

It would be nice to have some labels on the bar graph. I assume that orange represents the rude messages and blue the heckling, but for all I know it's the other way around. It's even possible that one column is for normal messages and one for rude/heckling messages, especially since I'm not entirely sure what the difference is between between rude/trolling and sexual-harassment/heckling (I'd understand if it were ru…

I don't know what did it but something changed inside me a number of years ago where now I have this uncontrollable reaction of disgust whenever I see graphs and charts like this. Maybe I've viewed too many "reports" from places like the Heartland Institute and Fox News.

Seeing charts with missing information or misleading/inaccurate heights for things kicks off my bullshit detector and throws me in defensive mode thinking, "what agenda are they pushing here?" There's an instant assumption of nefarious intent.

I can't be the only one, can I?

Re: Why I don't use my real photo when messaging with customers on my website

#322

Post by staticelf »

alkonaut wrote: post #316
staticelf wrote: post #307

Earlier quoted context omitted.

When I play online games, in this example PUBG, I think a part of the fun is to be rude and aggressive before the match starts. You're about to virtually shoot them in the head so saying something rude to random online gamers doesn't feel at all bad. Other people often respond back, just as rudely and I think it's hilarious. It can't be just me who thinks and acts like this? Context matters a lot in my opinion. Altho…

I think its a delicate balance of one wants to be cocky and trashtalk before a game in a fun way, and vs being an obnoxious troll. I see quite a lot of the latter, but I try to play on well moderated servers and servers with votebans.

Sure, but almost all games have the possibility to turn off voice chat for example so you can stop people from simply screaming in the microphone.

Re: Why I don't use my real photo when messaging with customers on my website

#323

Post by notriddle »

mikulas_florek wrote: post #269
eloisant wrote: post #245

Earlier quoted context omitted.

The conclusion we can draw is pretty much what the author says: it's better to present yourself as an anonymous avatar than a real person. Despite what marketing people tell you about "creating a connection" or "showing that your company is made of real people", often a bit of distance and professionalism is best for your relationship with customers.

> it's better to present yourself as an anonymous avatar than a real person. Only if you want to avoid rude/sexist messages. You can get more normal messages with good looking girl, and that's what matters for business.

> Only if you want to avoid rude/sexist messages.

Who wouldn't?!

Re: Why I don't use my real photo when messaging with customers on my website

#324

Post by jenthoven »

contravariant wrote: post #304

It would be nice to have some labels on the bar graph. I assume that orange represents the rude messages and blue the heckling, but for all I know it's the other way around. It's even possible that one column is for normal messages and one for rude/heckling messages, especially since I'm not entirely sure what the difference is between between rude/trolling and sexual-harassment/heckling (I'd understand if it were ru…

Hey this is Julia, the post’s author. Sorry there’s no legend; I kind of included it in the title of the graph but orange was “Rude or trolling messages” and blue was “Sexual harassment or heckling”

Re: Why I don't use my real photo when messaging with customers on my website

#325

Post by nuffsaid »

vegardx wrote: post #197
jakobegger wrote: post #101

Amazing. The author spends a lot of time to tell us a very convincing story how sexism affects people in our industry, and the Hacker News thread is full of people rationalizing it. - it's only because people think you're a bot - it's because of your target audience - it's because chat widgets are annoying - you don't really have enough data to make any conclusions How much will it take to convince the average HN rea…

Anecdotal and not really a big problem, but it took me having to put my coke in a coffee cup to be taken seriously in meetings to really "get it".

I had to put my coke in a small bag in my key pocket to be taken seriously.

Re: Why I don't use my real photo when messaging with customers on my website

#326

Post by eitland »

Belphemur wrote: post #308
eitland wrote: post #297

Earlier quoted context omitted.

Disagree strongly. And HN is proof that this isn't (entirely) true. In fact HN is a lot nicer than a number of verified name forums.

We need also to compare the user base ... The user's age on HN is in the ballpark of 25-40 years old, as it's a tech website. The website in OP is a meme generator, and I'm sure the ballpack would be 12-18 years. Now considering this, I agree with alkonaut.

> The user's age on HN is in the ballpark of 25-40 years old, as it's a tech website.

Exactly the target audience when we are discussing in tech, isn't it?

Edit: I misread / didn't read. My broader point is there is a lot of talk about how bad tech is, and yet here we are on a very technical and at the same time reasonably civil forum.

Re: Why I don't use my real photo when messaging with customers on my website

#327

Post by Hello71 »

kohanz wrote: post #305
alkonaut wrote: post #191

Kids who grew up in an environment where anonymous interaction is the norm (such as kids who have anonymous social chats at school, or do in-game chats etc) have grown so accustomed to it that I don't think they even see it as sexist, racist, bullying etc. Most would probably never say any of this to someones' face, not out of fear of consequences but simply because they know better. Yet in anonymous contact they don…

I partly agree, but it's also a bit of a cop out, to be honest. Anyone who has been in such an anonymous chat environment (game or otherwise) and has dished out such abuse has undoubtedly received it too and know how it feels. They do it because it illicits a reaction on the other end and they too have felt that reaction and decided they would rather be on the other end of it.

elicit

Re: Why I don't use my real photo when messaging with customers on my website

#328

Post by adbachman »

staticelf wrote: post #307
alkonaut wrote: post #191

Kids who grew up in an environment where anonymous interaction is the norm (such as kids who have anonymous social chats at school, or do in-game chats etc) have grown so accustomed to it that I don't think they even see it as sexist, racist, bullying etc. Most would probably never say any of this to someones' face, not out of fear of consequences but simply because they know better. Yet in anonymous contact they don…

When I play online games, in this example PUBG, I think a part of the fun is to be rude and aggressive before the match starts. You're about to virtually shoot them in the head so saying something rude to random online gamers doesn't feel at all bad. Other people often respond back, just as rudely and I think it's hilarious. It can't be just me who thinks and acts like this? Context matters a lot in my opinion. Altho…

If part of the fun for you is acting like a jerk to other people online, then it means you enjoy acting like a jerk to other people.

Context is interesting, but it just means that overall, you’re only sometimes acting like a jerk.

You might just be a jerk.

Re: Why I don't use my real photo when messaging with customers on my website

#330

Post by DarkWiiPlayer »

rocqua wrote: post #216
verroq wrote: post #105

Earlier quoted context omitted.

"Rude people are sexist" or "Sexist people are rude" is about the only conclusion you can draw here (maybe not even that, correlation != causation etc etc) It doesn't even come close to showing how "sexism is everywhere". For all we know the sample could be entirely edgy 12 year olds. Tell me again how this self-admittedly "non-rigorous scientific study" proves "sexism is everywhere"? It could easily be that more att…

"Rude people are sexist" still means we have a 'systemic' problem of sexism. In fact, one might argue that rude people being sexist are worse than polite people being sexist. Because the rude people are more disruptive over all. The statement 'sexism is everywhere' does not mean 'almost all people are sexist'. Instead, it means 'almost all women suffer from sexist attitudes in most areas of their lives. If 10% of peo…

I think the term "sexist" is being used very lightly here. Sexism implies some sort of discrimination based on sex. Same goes for "sexual harassment"; harassment implies some degree of persistence, not just a single action. I think "indecent" behaviour is the most fitting word for this kind of problem.
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