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What to Do When Laptops and Silence Take Over Your Cafe?

nytimes.com

221–230 of 315 posts

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#221

Earlier quoted context omitted.

oh, gosh, how many hours have I spent just hanging out at cafes shooting the breeze?

But are you constantly buying things when doing so? If I meet up with a friend at a cafe, it seems we usually just buy some coffee when we get there and then sit there and chat without buying more.

back when I had the time to do that I didn't have so much money. probably a drink per 1.5 hours or so.

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#222
There is a restaurant in Tulsa call JJ's Gourmet Burgers. It is famous for it's eccentric owner enthusiastically kicking customers out of his restaurant for not abiding by his unwritten rules. The place has been around since the 70s. The owner decided how he wanted his restaurant to be used and he was rewarded with a loyal following and a steady stream of curious customers.

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#223
I worked in the restaurant space for many years... technology in the restaurant space. That's a very interesting story too.

Running a restaurant or cafe is pure social engineering. Because you control the environment you can influence the behavior of customers that occupy that space. Restaurants and cafes are a hospitality industry. You must treat your guests like kings and queens. But you also have to make money. Margins are razor thin.

You can change the mood and behavior of a place with music and lighting alone. If the customers are too sedentary crank up the music and make it a fast pace. Turn up the lighting. It gets people moving. Send waiters out and ask customers if they need any thing. Be nice, cheerful, and helpful. They will realize that this isn't an office.

If you have a problem with laptops you can kill the wifi and power. A better way would be to work with the laptops and devices. Give people an opportunity to spend. Make it work for you. Offer them technology to use! That's what I helped do.

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#224

Earlier quoted context omitted.

I'm guessing that rents are low for the coffee shops. I also decry the loss of public spaces such as libraries (in my northern European city the main public library was rebuilt at fabulous cost and has less seating than the old one).

I'm from Canada and the local library near me was also recently renovated with less seating than the old one. The actual building is probably twice the size, it used to consist of tightly packed 10ft bookshelves and cubicle desks and little nooks and crannies where people can sit. Now it is a more "open concept" layout with two story ceilings, short bookshelves that you can see over, big lounge chairs. I would glady…

If you haven't already, be sure to talk to the manager at the library to leave this feedback. They can't improve what they don't know.

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#225
post #188
post #2

How common is it for people to do actual, regular, serious work at coffee shops and the like? I've tried a couple of times and I always feel like such a pretentious wanker when I pull out a laptop and start working on stuff, like I'm somehow broadcasting "oh look at me, I work remotely, aren't I special?"

At the wifi cafe near me, everyone gives off that vibe and seems pretty proud of it. I've discovered it's a great place to take my kids to do their homework. They get a hot chocolate and someplace quiet to focus on their work and not be distracted by games and toys. I could never get much work done at one of those place, but then again I don't get much done at my office either.

The library served the same function for my father when I was growing up. He could take us there, we'd do our homework, and there was a solid social code enforcing silence and focus. At the end, we got to pick out some new books to read.

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#226
post #2

How common is it for people to do actual, regular, serious work at coffee shops and the like? I've tried a couple of times and I always feel like such a pretentious wanker when I pull out a laptop and start working on stuff, like I'm somehow broadcasting "oh look at me, I work remotely, aren't I special?"

Do you live in a small town? I've found that when I go home to visit my parents at their small town, it does feel slightly uncomfortable to be the only one on a laptop in any cafe.

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#227
post #2

How common is it for people to do actual, regular, serious work at coffee shops and the like? I've tried a couple of times and I always feel like such a pretentious wanker when I pull out a laptop and start working on stuff, like I'm somehow broadcasting "oh look at me, I work remotely, aren't I special?"

I wrote kind of a dumb amount of my dissertation at Mishka's Cafe and the Delta of Venus in Davis. Mishka's has a thin row of seating at the front with a 'no work' policy - including no reading except for newspapers - and then a huge area of grad students on laptops. Delta's much less structured, has a lot more ambient conversation, and has a real (and excellent) kitchen which I imagine rounds out their business nice…

Are novels not allowed?

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#228

If its just revenue, then I think the alternative is to charge for wifi, for time-in-seat. e.g. here is your table. its yours for $8/hour. House coffee free. Anything else, go to the front.

I came to the comments to recommend a subscription model as well. If it's a great place, I would mind doing this at all.

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#229

I like to work at coffee shops. Its true. But I don't blame coffee shop owners, especially in high-rent areas, for complaining about coffee shop workers. First, when they start a business, they likely have an idea of what they'd like to see it become. Running a place like a cafe isn't likely just a business proposition for them; its a cultural one. Maybe they like the idea of their cafe being a hub of social and cult…

Similar dynamic at the boxing gym I go to. The owner is a real boxing guy, but he knows the suburban moms and cardio/aerobics classes pay the bills. He's managed to find a good balance, training a few competitive fighters and putting on a few fights a year, but he could be making so much more money doing the whole volume aerobic/kickboxing model. We joke about the Title franchise gyms that have sparring rings for display purposes...but in the end that's what makes reliable money. Gotta respect those that go out of their way to foster unique culture at the expense of "good business", its a rarity these days

Re: What to Do When Laptops and Silence Take Over Your Cafe?

#230
post #161

There's probably a market for a table surface that's just uneven enough to make a laptop wobble, but with large enough flat spaces for small plates or coffee mugs. Maybe some raised metal domes/rivets of slightly different heights placed strategically on the tabletops.

You may be interested in "unpleasant design": https://99percentinvisible.org/episode/unpleasant-design-hos...

Personally my feeling is that this is the wrong direction for society to go.

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