It's funny how I and other people see hp and immediately think of bad business practices that lead to a bad experience with the brand. Relates to the concept that you optimize for what you measure. Not factoring in that screwing over customers will have some impact down the line is also like some sort of debt (as in tech debt). It's like long term brand debt.
>> see hp and immediately think of bad business practices I see terrible, bloated drivers
3D Color Print
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Re: 3D Color Print
#82It's funny how I and other people see hp and immediately think of bad business practices that lead to a bad experience with the brand. Relates to the concept that you optimize for what you measure. Not factoring in that screwing over customers will have some impact down the line is also like some sort of debt (as in tech debt). It's like long term brand debt.
You seem to imply that they don't realize something might have impact in the future (because it's not what they measure). It's also possible that they are very aware of it, but just don't care. The modern corporate system, especially in the US, is set up to incentivize favoring short term results over the long term. If it will make their numbers look better this quarter at the cost of damaging the brand down the road…
Just as it's far less common for the regular working (wo)man to stay at the same company for decades, it's less common for CEOs to do so as well.[0]
If a CEO/president expects (through loyalty/control of the board, or otherwise) to be at the company for a long time, they will naturally make long(er) term decisions.
[0] https://en.wikipedia.org/wiki/List_of_Hewlett-Packard_execut...
Re: 3D Color Print
#83It's funny how I and other people see hp and immediately think of bad business practices that lead to a bad experience with the brand. Relates to the concept that you optimize for what you measure. Not factoring in that screwing over customers will have some impact down the line is also like some sort of debt (as in tech debt). It's like long term brand debt.
Garbage company, garbage products, and garbage management.
Re: 3D Color Print
#84It's funny how I and other people see hp and immediately think of bad business practices that lead to a bad experience with the brand. Relates to the concept that you optimize for what you measure. Not factoring in that screwing over customers will have some impact down the line is also like some sort of debt (as in tech debt). It's like long term brand debt.
Re: 3D Color Print
#85Earlier quoted context omitted.
If it's anything like the rest of their printer line, it will be cheaper to just buy a new one than it will to refill the ink.
That has never been true, even for the cheapest consumer printers. The "starter" cartridges that printers come with only contain about 10% of the ink of a full cartridge.
Re: 3D Color Print
#86Earlier quoted context omitted.
That has never been true, even for the cheapest consumer printers. The "starter" cartridges that printers come with only contain about 10% of the ink of a full cartridge.
I bought a LaserJet CP1525nw for ~$250. The "starter" cartridges lasted me just over 4 years. Refills for it cost $340. I bought a brand new LaserJet M452dn for $212.
Re: 3D Color Print
#87It's funny how I and other people see hp and immediately think of bad business practices that lead to a bad experience with the brand. Relates to the concept that you optimize for what you measure. Not factoring in that screwing over customers will have some impact down the line is also like some sort of debt (as in tech debt). It's like long term brand debt.
I have the same intuition, but was recently surprised about their laptops: Even though (or maybe because) they look like from last century they have pretty decent hardware connectivity (USB, video, ethernet etc.) and good linux support as well. It's boring but functional, like you'd expect from a business-oriented machine.
Re: 3D Color Print
#88Re: 3D Color Print
#89Indeed, it's massive and expensive. But this probably falls in line with some of the floor space/capital budget of the earliest plotters or copier/scanner/printers. So maybe in ten years every office will have one.