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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#872

Earlier quoted context omitted.

Yelling at commenters that they have an "upvote agenda" for being educational and informative, by giving useful advice....it seems rather crude. Please be a little more thoughtful and give others the benefit of the doubt. Even if you work for Apple's marketing department..

So you say that I accuse people of having "agenda" (and, presumably, such accusations are bad), then you accuse me of having agenda. That's funny. I hope you can see how it is funny.

I actually specified a reason for the agenda, while you meandered about the posters' personal characteristics. Quite different. If you work for Apple, we can all understand the intrinsic bias you would have toward Apple doing something questionable or wrong. In fact, you sidestepped whether or not this is true - to do a bid for false equivalency. Do you or do you not work for Apple? Feel free to drop the mic and not reply if you cannot by the bounds of your contract.

Re: A Message to Our Customers about iPhone Batteries and Performance

#873
post #509
post #446

Earlier quoted context omitted.

Considering how much a new iPhone costs and the obscene margins they get from selling these devices, Apple could just do the courtesy of replacing the battery for free a couple of times per device and would still have a decent margin.

That's fine, but realize that all you're doing is complaining about the price of iPhones. You're asking for more for the same price (presumably, it would also be OK to get the same at a cheaper price.) And that's really a separate question: should Apple (and other phone makers) include the price of a couple of battery replacements in the initial cost of the phone or not? That's a fair question, but it's not fair to t…

The main non-gimmicky differentiators of the iPhone from Android are longer term support for software updates and more efficient software that achieves a longer battery life.

The reality is that both software and battery show their age and need to be updated in order to keep the device in a good shape, within the specs people paid for when they bought the device.

Apple does a great job with the software part but it could also do something about the battery,without much impact on their bottom line, as someone else said,the battery costs them just about $5.

This practice has to be pioneered by someone and considering their pricing and margins, I think Apple is in the best position to start doing it.

Re: A Message to Our Customers about iPhone Batteries and Performance

#874
post #856
post #505

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There's a trade-off. Either your device becomes obsolete because it doesn't have the hardware capacity to support the requirements of a newer OS so you are stuck at an older version, or it becomes obsolete because the vendor allowed an upgrade that was detrimental to performance. For the vendor: damned if you do, damned if you don't.

There's no problem with having an older iOS that still runs as fast as the day you bought the phone. Many people I know purposely hold off the upgrades just to retain the same speed, and are satisfied with it

There is a very fundamental problem to it, namely the lack of security patches. They really shouldn't browse the web anymore, then.

Re: A Message to Our Customers about iPhone Batteries and Performance

#875
post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

What about those of us that already paid to have the battery replaced? I was having the automatic shut down issue and Apple was telling me the battery was just fine. Since they refused to warrantee the battery I just ended up paying for another battery. This was before the issue was really well-known. They were acting as if I was making it up. But yeah, anytime the phone was below 50% battery life I was in danger of…

Go to Apple and ask them to refund the difference. If you got it replaced at an Apple store, they'll have it all logged and will do this if it matches the issue being described.

Re: A Message to Our Customers about iPhone Batteries and Performance

#876
Personally I ditched my iPhone because the updates were forced and diligently increased the workload put upon the device. To what end? I don't know, the change logs were cryptic, God forbid allowing the end user selection of what aspects they want updated. Ultimately every update left you with a less functional device. They can say they didn't plan this obsolescence intentionally until the cows come home, but it doesn't matter, what matters is Apple was fucking up old devices and in turn pushed consumers into buying new devices. Intentional or no - fuck it, fuck the tax dodging, fuck the app store, fuck the developer-hostile platform, fuck the double-blended mocafrappachino cult following, fuck Apple. It's over priced tech-fashion and the masses are catching on.

Re: A Message to Our Customers about iPhone Batteries and Performance

#877

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Android =/= Google: you can easily have an android phone with zero Google services if you choose a phone supported by one of many AOSP-based OSes.

Even with stock Android you can skip setting up a Google account, turn on "Unknown Sources", and direct-download an alternative app store like F-Droid. It probably still feeds them telemetry, but you're not locked in to any of their cloud services.

Google services and apps are constantly phoning back to HQ, the important part is getting that off your device...just like most other apps, facebook included.

Re: A Message to Our Customers about iPhone Batteries and Performance

#878

Earlier quoted context omitted.

The new keyboards are totally defective (especially v1)

This is a known issue? Great... And, yes, the work machine is a 2016 model.

Yes they reinforced the keys on v2 not too long after initial release because they have low durability especially when dust gets in as it causes the connectors to break when the keys are depressed.

Not sure how nice Apple is being with replacements. My IT department was lazy and just ordered some replacement keys off the Internet for $20/each...

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