811–820 of 878 posts
> A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations. I think the people in the Silicon Valley need to take a step back and understand that people in the rest of the world don't change phone every year. If a phone become unusable because of its battery (according to…
- clear user feedback in the moment of stress on the phone
- it would feel more like a battery issue, rather than feeling like a bug
- saves some power that can be used to make the processor throttling less dramatic
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What people are missing here is that while Apple now confess that they did slowdown the iPhone 6 and 6s when they released the 7, they are not saying anything about earlier models. They are however lowering the price to exchange batteries even for older models. Why would they do that if they where not affected? Why don't they say this practice started with the IOS 10 update? They just say they did it in the 10 update…
This was a perfect opportunity for Apple to come out and explicitly state they have never slowed phones down other than in this instance . That would certainly go a long way to restoring confidence. Instead they came out with a weasely-worded statement that is designed to give the impression that they only recently starting doing this. But... they don't actually make that claim. Apple lawyers are very good at what th…
>First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.
I see 0 weasel words or dodging here. Give me a break hacker news. Thanks.
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> This does nothing to compensate or win back the trust of customers like me. What is it that you want Apple to do to make you personally feel better?
They could offer to buy back any functioning iPhone 6S at an above market rate from anyone who recently purchased a new phone. Its sort of a crazy idea, but close to what people want.
Of course, what people want is free iPhones. Apple isn’t going to do it just because it’s what everyone wants.
I have an iPhone 6 Plus running iOS 10.3.x. I wish they would put a new 10.3 version with the new battery code out. I have every intention of not using iOS 11 due to feature changes that don't work well for me (like the control center wifi/Bluetooth silliness). Won't happen, though - this is Apple. I am afraid of ever breaking this phone because it is my understanding a restore from backup forces an update to the lat…
My wife’s 6+ was incredibly slow after the iOS upgrade. My 6+ drained the battery incredibly quickly. I was told that upgrading the iOS would fix that problem [0]; it didn’t. Instead it slowed my phone to the point of being unusable. If I’d have known replacing the battery would have fixed both of them, I’d have done that. Instead, I stupidly bought two new, very expensive phones. Since we were already locked into th…
How is that a thing? Media - you should be able to move. And how much do the apps that you actually use cost? You could apparently afford 2 new Apple phones... you can't be truly locked in
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Incorrect I had the same problem with a user-replaceable phone battery It took me a while to realize it was the battery to blame. Yes, replacing it was easier, but you need to identify the problem first
Not incorrect at all. Its a perfectly reasonable function of the operating system to tell the user that their battery is end-of-life and it should be replaced. What is "incorrect" is all the justification for this unacceptable, anti-customer behaviour. The current design serves no purpose other than to treat the customer as a cash-cow, who must upgrade their phone at the EOL of their battery, or suffer a degradation…
Agreed
> for this unacceptable, anti-customer behaviour
There are two choices (besides warning the user): either you make the phone use less electricity (slowing down the CPU, dimming the screen, etc) or you let it shutdown unexpectedly and without warning.
The pro-customer behaviour is the first one, not the second one. It is graceful degradation of a system that can't perform to its top specification.
This is regardless of the battery being replaceable or not, there is no other option that keeps the phone running and without unexpected shutdowns.
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It's kindof interesting that everything in your comment is true, and yet it's not clear that most of it is relevant in this case. No one has introduced the standard of perfect pleasure here. The standard that has been introduced is one of both ability and ease in regards to what I'd think anyone would agree is a fundamental feature for a personal mobile device: getting audio to route from that device to common output…
Apple likes to set trends which means doing away with the past. The headphone jack is a 19th century invention and Apple feels that the time has come to make way for new tech as it has always done. Add to the fact that they obsess over making their devices beautifully engineered by making them slimmer and lighter to increase portability. The more portable your hardware is, the more you are likely to use it and recomm…
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Not incorrect at all. Its a perfectly reasonable function of the operating system to tell the user that their battery is end-of-life and it should be replaced. What is "incorrect" is all the justification for this unacceptable, anti-customer behaviour. The current design serves no purpose other than to treat the customer as a cash-cow, who must upgrade their phone at the EOL of their battery, or suffer a degradation…
> Its a perfectly reasonable function of the operating system to tell the user that their battery is end-of-life and it should be replaced. Agreed > for this unacceptable, anti-customer behaviour There are two choices (besides warning the user): either you make the phone use less electricity (slowing down the CPU, dimming the screen, etc) or you let it shutdown unexpectedly and without warning. The pro-customer behav…
1. Measure the battery, see that it is not optimal. 2. Tell the user: "your system has been slowed down due to non-optimal battery performance. Please replace the battery as soon as possible." 3. Let the user replace the battery.
Instead, this phenomenon is being exploited to prompt people into dumping the old phone and upgrade to the new one.