Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

A Message to Our Customers about iPhone Batteries and Performance

apple.com

Post reply on HN
Print view View original

611–620 of 878 posts

Re: A Message to Our Customers about iPhone Batteries and Performance

#611

Post by jkestner »

shock-value wrote: post #400
jkestner wrote: post #370

Earlier quoted context omitted.

The battery issue is unrelated to your slowdowns if you were experiencing them constantly. Lost in all the media reports is that the throttling only happens at peak system power demand. My 6s Plus also was constantly slow until last week, when I backed it up, wiped it, and restored. Now it's as fast as ever, on the latest iOS. We take the underlying computer for granted, but apparently the iPhone can benefit from a c…

This is not true according to my experience. See https://imgur.com/a/VH0Bs . Note that in my case the performance restoration came about after I had my battery replaced -- no data wiping or other system cleaning occurred. > Lost in all the media reports is that the throttling only happens at peak system power demand. Throttling at least occurs during app loading. Apple admits as much and it was true (subjectively) in…

I can't claim to know what was going on with your phone, of course. But artificial benchmarks that push the system to its limits seem more likely to trigger this behavior than everyday usage, so I wouldn't take those results as evidence. I didn't see the app loading bullet point and agree with you there.

In my own case, everything was slow. Loading apps, loading web pages, whatever. And the difference after a clean install now is huge. Went back and did the same to an old iPad that I stopped using for its sluggishness, and it's usable again.

Complex devices, so there's certainly going to be a complex set of problems, but I think that some of it is due to us taking Apple's message that iOS devices are appliances to heart, whereas the truth is that these portable computers still need mysterious maintenance rituals. It's been impressive, but Apple's still got some work to do to make these things bulletproof.

Re: A Message to Our Customers about iPhone Batteries and Performance

#612

Post by TheKarateKid »

2muchcoffeeman wrote: post #515
djsumdog wrote: post #195

Earlier quoted context omitted.

This isn't the first time this has happened to Apple. They use to not sell replacement batteries for the original iPods, and when people called in to complain, they were often told to buy an entire new iPod. This was settled in a lawsuit: http://www.ilounge.com/index.php/articles/comments/apples-ip... Another important note is this battery replacement cost only cover the iPhone6 and up. That's only the 2015 release.…

Even back when batteries were easily replaced, I don’t think that stopped people from getting new phones every couple years. I still have a perfectly useable Android with a replaceable battery. People still upgraded right past it to built in batteries.

The build quality of phones back then usually didn't last longer than the battery. Keypads would die, screens would stop working, accidental damage, etc.

With phones that are now waterproof, dustproof, and have powerful CPUs and cameras, the time to replace them has lengthened. I know a bunch of people who have owned iPhones for 4+ years and were very satisfied until they finally upgraded.

Re: A Message to Our Customers about iPhone Batteries and Performance

#613

Post by TheKarateKid »

lytedev wrote: post #206
djsumdog wrote: post #195

Earlier quoted context omitted.

This isn't the first time this has happened to Apple. They use to not sell replacement batteries for the original iPods, and when people called in to complain, they were often told to buy an entire new iPod. This was settled in a lawsuit: http://www.ilounge.com/index.php/articles/comments/apples-ip... Another important note is this battery replacement cost only cover the iPhone6 and up. That's only the 2015 release.…

Hahaha "lubricous" - what a fantastic typo!

I mean, the official definition is: "smooth and slippery with oil or a similar substance."

So I guess OP could've meant Apple is being a sneak like a snake oil salesman?

Re: A Message to Our Customers about iPhone Batteries and Performance

#614

Post by ksk »

The whole thing just reveals Apple's bullshit. They oppose right to repair laws and block third party repair by denying them access to parts. The fact that despite all the obstruction and sabotage from apple, you can still get parts is a wonder in itself.

>Of course, when a chemically aged battery is replaced with a new one, iPhone performance returns to normal when operated in standard conditions.

"Ofcource". Wow! How the heck is a user supposed to know this?

>We’ve always wanted our customers to be able to use their iPhones as long as possible.

More BS. The iPhone is designed to be unrepairable.

Re: A Message to Our Customers about iPhone Batteries and Performance

#615

Post by cooper12 »

dingo_bat wrote: post #471
cooper12 wrote: post #344

Earlier quoted context omitted.

What are they gonna do about it, "Yes I do want my phone to shut down immediately instead of continuing to be able use it"?

This is not realistic. The actual options are a) slow the phone down b) make the battery percentage accurate so that people will know when the battery is empty I have used Samsung phones for a long time (since Galaxy S4), and I've never had a phone turn off on me when the battery percentage was anything other than 0%. Are we supposed to believe that the maker of the "world's most advanced smartphone" (their words) ca…

You know, you shouldn't comment if you haven't even bothered to read the article or don't understand the issue being discussed right? HN really does turn into a low-effort circlejerk any time Apple comes up.

Re: A Message to Our Customers about iPhone Batteries and Performance

#616

Post by jsz0 »

braderhart wrote: post #489
jmull wrote: post #427

Earlier quoted context omitted.

Oh come on. At least you can express what you think is wrong about my take on it rather than just calling me a shill. I'm not a shill, BTW. I was affected by this and think Apple stinks for letting it get to this point. I found out my iPhone 6+ was running at 600Mhz most of the time when it would normally would run at 1400Mhz (going by CPU DasherX). Also, the real world user-experience seemed to be even worse than th…

In this example, and like High Sierra root bug, these are primarily software-based issues that have no transparency to the public to evaluate their true origins or resolve on their own; instead it is masked behind a mostly closed-source multi-national corporation caught evading taxes, abusing workers, and now slowing old phones that further exploits their socio-economic divide: http://www.slate.com/blogs/business_ins…

If you think this is important you should definitely buy an Android device instead. No need to belittle and mock people who have different priorities than you. That's a nasty way to be.

Re: A Message to Our Customers about iPhone Batteries and Performance

#617

Post by rorykoehler »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

The main reason i moved away from iPhone was terrible battery life and phones obviously slowing just as the new models came out. Doubt I'll go back. Haven't missed them at all tbh.

Re: A Message to Our Customers about iPhone Batteries and Performance

#618

Post by visarga »

garmaine wrote: post #582
gnopgnip wrote: post #557

Earlier quoted context omitted.

There are phones with removable batteries, but consumers largely choose phones without removable batteries, and the market serves them.

Where can I buy an iPhone with a removable battery? I didn’t realize I had that choice.

You can have removable battery, or top of the line phone. Choose one.

Re: A Message to Our Customers about iPhone Batteries and Performance

#619

Post by RayVR »

innagadadavida wrote: post #610
phamilton wrote: post #549

Earlier quoted context omitted.

Or a third option: invest in software that doesn't have strict absolute hardware requirements. A lot of the hardware requirement inflation is due to unoptimized software. Which is not a quality failing as much as a deliberate choice. Apple could absolutely include older device performance in their QA testing.

Mobile CPUs have quadrupled since 3.5 years when the 6 came out. Most normal people want cool new features. If you are in the minority, don’t expect it to be fixed just for you — especially since the old OS is optimized for you and you can use it just fine.

This is not true. Apple does not let you install old versions of iOS and if you try to avoid upgrading you’re bombarded multiple times per day with pop ups asking you to either upgrade now, or install overnight. There’s no option to skip the new os. You can only click install overnight, then cancel out of the passcode prompt.

Re: A Message to Our Customers about iPhone Batteries and Performance

#620

Post by rorykoehler »

tinus_hn wrote: post #537
djsumdog wrote: post #195

Earlier quoted context omitted.

This isn't the first time this has happened to Apple. They use to not sell replacement batteries for the original iPods, and when people called in to complain, they were often told to buy an entire new iPod. This was settled in a lawsuit: http://www.ilounge.com/index.php/articles/comments/apples-ip... Another important note is this battery replacement cost only cover the iPhone6 and up. That's only the 2015 release.…

The update that ‘caused’ this issue only did so for the iPhone 6 and up so a replacement wouldn’t be necessary for older models. Also, if you must keep using these old phones when they are no longer supported and have known and unpatched vulnerabilities, please be a good citizen and keep them off of our internet.

I find that very hard to believe. We've been witnessing these slow downs since the beginning
Post reply on HN