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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#361

Post by ghostbrainalpha »

misio wrote: post #346

>A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations. In my years of experience owning smartphones, since the original iPhone, and including a Samsung S4 (decommissioned last month - purchased in 2014). I have never experienced sudden shut off from an aging battery. H…

You probably just don't run on an extremely low battery very often.

I have only experienced it when my device was displaying less than a 15% charge. It also helps if you practice good battery management, not leaving your phone plugged in all night/day.

I also have a theory that people are damaging their batteries more if they are a heavy user, while the phone is plugged in. If your phone is charging and you are playing a game my phone seems to get much hotter than at any other time.

Re: A Message to Our Customers about iPhone Batteries and Performance

#362

Post by Mithaldu »

reaperducer wrote: post #107
marklyon wrote: post #73

My wife’s 6+ was incredibly slow after the iOS upgrade. My 6+ drained the battery incredibly quickly. I was told that upgrading the iOS would fix that problem [0]; it didn’t. Instead it slowed my phone to the point of being unusable. If I’d have known replacing the battery would have fixed both of them, I’d have done that. Instead, I stupidly bought two new, very expensive phones. Since we were already locked into th…

> This does nothing to compensate or win back the trust of customers like me. What is it that you want Apple to do to make you personally feel better?

Don't send fake apologies like "We know that some of you feel Apple has let you down."

Re: A Message to Our Customers about iPhone Batteries and Performance

#363

Post by andrei_says_ »

dilap wrote: post #280
andrei_says_ wrote: post #99

Earlier quoted context omitted.

No, my mind is not playing tricks on me. My 6 slowed down to a barely usable pace after an iOS upgrade. This happened suddently, and not gradually, right at the time Apple was releasing new devices. It is normal to be suspicious. My battery did not wear out overnight.

the theory is that your battery was already worn out, putting your device at at greater risk for sudden shutdowns. when you updated your software, it started throttling. per that theory, a new battery should put you right again. (or wait for a future software update, which will tell you for sure if it was throttling.) i think there is a little more going on, though, because my old ipad mini is slow a.f. w/ the new so…

I will likely take advantage of Apple's battery replacement policy and give my old unlocked phone a few more years. It's perfect for travel.

Re: A Message to Our Customers about iPhone Batteries and Performance

#364

Post by misio »

tigershark wrote: post #352
jsnk wrote: post #96

Earlier quoted context omitted.

How is this a "completely manufactured scandal"? Tens of millions of old iPhone users were left in the dark why all of a sudden the phone was slowing down to the point where it was becoming unusable. Millions of people probably spent hundreds of dollars otherwise they wouldn't need to spend if they know this was something they can fix with a new battery. I personally have been using iPhone 6 for 3 years until this CP…

Sadly you should wait at least 6 months before declaring unconditional love to an android phone as I learnt by myself..

That's the second time I've seen that timeframe mentioned in this thread. What was your experience? I don't like upgrading so I tend to keep my Android phones for years and just keep the OS updated. I was getting a good day from my S4 after years of ownership.

Re: A Message to Our Customers about iPhone Batteries and Performance

#365

Post by braderhart »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

Thanks Apple PR.

Re: A Message to Our Customers about iPhone Batteries and Performance

#366

Post by [deleted] »

djsumdog wrote: post #195
jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

This isn't the first time this has happened to Apple. They use to not sell replacement batteries for the original iPods, and when people called in to complain, they were often told to buy an entire new iPod. This was settled in a lawsuit: http://www.ilounge.com/index.php/articles/comments/apples-ip... Another important note is this battery replacement cost only cover the iPhone6 and up. That's only the 2015 release.…

[deleted]

Re: A Message to Our Customers about iPhone Batteries and Performance

#367

Post by OnlyRepliesToBS »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

Stepping up and doing the right thing?

Bullshit. They were compelled.

Re: A Message to Our Customers about iPhone Batteries and Performance

#368

Post by kayhi »

danieltillett wrote: post #356
kayhi wrote: post #134

How long has this been happening? I upgraded from iPhone 4 to the 6S due to the declining performance.

I have a 4S from 2010 running on the original battery and it is fine. Of course I have not upgraded the os past 7. I love the size of the 4S. Please, please, please someone make a phone as small as the 4S. Phones and pants pockets love each other :)

Smart not to upgrade

Re: A Message to Our Customers about iPhone Batteries and Performance

#369

Post by oneeyedpigeon »

mikeash wrote: post #221
JoeAltmaier wrote: post #218

Earlier quoted context omitted.

Or maybe "How long do you want your battery to last?" Choose 6 hours, or 8, or 12.

“How often do you want your phone to suddenly shut off without warning?” [Never] [Sometimes] [Often]

Do we actually know the numbers (e.g. battery life and expected number of shutdowns) required to make any of these points more than moot? Because there are definitely values that would win hands-down for either side.

Re: A Message to Our Customers about iPhone Batteries and Performance

#370

Post by jkestner »

marklyon wrote: post #73

My wife’s 6+ was incredibly slow after the iOS upgrade. My 6+ drained the battery incredibly quickly. I was told that upgrading the iOS would fix that problem [0]; it didn’t. Instead it slowed my phone to the point of being unusable. If I’d have known replacing the battery would have fixed both of them, I’d have done that. Instead, I stupidly bought two new, very expensive phones. Since we were already locked into th…

The battery issue is unrelated to your slowdowns if you were experiencing them constantly. Lost in all the media reports is that the throttling only happens at peak system power demand. My 6s Plus also was constantly slow until last week, when I backed it up, wiped it, and restored. Now it's as fast as ever, on the latest iOS.

We take the underlying computer for granted, but apparently the iPhone can benefit from a clean install to clean out always-running rogue processes.

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