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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#461

Post by EdSharkey »

thanatropism wrote: post #396
matwood wrote: post #313

Earlier quoted context omitted.

I'm with you. The iPhone X is the best iPhone I've ever used. The headphone jack uproar was a tempest in a teapot. Apple saw the stats that either a) people use the headphone that come with the phone or b) they upgrade to wireless headphones. The small group of people using expensive wired headphones can afford an additional $7 permanent attachment. Yes, Apple prioritizes size and design over everything else. Removab…

I'm just an anecdote, but I lamented the removal of the headphone jack because it means my 6SE is my last iPhone. I take pills for attention deficit disorder. I lose stuff. I lose corded and cordless headphones multiple times a month. And hey, I know my inattentiveness to be an annoying end of a spectrum. People have things going on in their lives. Not everyone neatly takes care of their in-separate-ears tiny bluetoo…

Companies like Apple actually take accessibility really seriously though, which I applaud. That said, there's a pecking order to disabilities that these companies have to service. I can tell you that blindness is top of the heap and cognitive disabilities are bottom of the heap. It's a crummy situation for users like you when a disability doesn't weigh as heavily as the product design goals - grumble, the world is broken.

I imagine a headphone jack must use a lot of space within the case, which creates a lot of hardware design headaches that go beyond waterproofing.

I see some people at my workplace who walk around all day with a full bluetooth headset around their neck (not earbuds, like the big cans type) even when not in use, almost as a fashion accessory or statement. Perhaps you could experiment with those kinds of bluetooth headsets if you upgrade to a new iPhone. Obviously that doesn't solve your headset needs for running though, grumble grumble.

Re: A Message to Our Customers about iPhone Batteries and Performance

#462

Post by lostmsu »

user5994461 wrote: post #438
rflrob wrote: post #353

Earlier quoted context omitted.

It's also an alternate spelling for libricous, which dictionary.com defines as: adjective 1. (of a surface, coating, etc.) having an oily smoothness; slippery. 2. unstable; shifty; fleeting. So "shifty" could be what they were going for, but my sense of the other two words in definition 2 suggests that it's not quite accurate to use that sense of shifty.

The intended word was probably "ludicrous".

Maybe ridiculous?

Re: A Message to Our Customers about iPhone Batteries and Performance

#463

Post by dingo_bat »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

> but Apple is stepping up and doing the right thing.

Nope. I don't want "visibility into battery health". I want a damn toggle to undo this stupidity. This is just a cash grab plain and simple.

Re: A Message to Our Customers about iPhone Batteries and Performance

#464

Post by qaq »

raquo wrote: post #453
TaylorAlexander wrote: post #295

Earlier quoted context omitted.

Agreed. It’s also a waste of human labor to throw away devices when they could still be made useful with some simple repairs. To go further, it is wasteful to design hardware to be disposable rather than repairable and reusable. People with jobs I wouldn’t want to do work very hard to bring us these devices, and the earth gives up resources to mine, transport, and shape the materials. Throwing things away when they c…

It's because everything is so cheap nowadays, because all the externalities that we worry about (pollution, resources running out, etc.) are left for the public and future generations to bear, with those who actually cause those externalities not paying their dues. Unfortunately, I don't see this changing within our culture of mindless consumerism and a governance system based on what is essentially legalized bribery…

Who are these magical "they" we own Apple we vote in people in congress and on and on.

Re: A Message to Our Customers about iPhone Batteries and Performance

#467

Post by propogandist »

tigershark wrote: post #339
niuzeta wrote: post #291

Earlier quoted context omitted.

There's nothing that Apple can do here; trust is hard earned and easily lost. Apple just lost however much of trust the grandparent had accumulated over the years. Trustworthiness aside, Apple as a hardware company has made many questionable choices that makes me rethink purchasing their hardware. (headphone jack and the touch bar being the most egregious) I don't think I'll be getting the next macbook if these don't…

This is an appropriate response. Much better than google selling phones that are just barely crawling after not even 6 months of very average use..

step one should be removing google from your phone (android or otherwise) and limiting reliance on all their services.

Re: A Message to Our Customers about iPhone Batteries and Performance

#468

Post by Shivetya »

djsumdog wrote: post #195
jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

This isn't the first time this has happened to Apple. They use to not sell replacement batteries for the original iPods, and when people called in to complain, they were often told to buy an entire new iPod. This was settled in a lawsuit: http://www.ilounge.com/index.php/articles/comments/apples-ip... Another important note is this battery replacement cost only cover the iPhone6 and up. That's only the 2015 release.…

My concern is that is some lawmakers get their way; this is not just a US concern but there is an interesting lawsuit in France pending; we could end up never owning devices.

As in, if the mandated lifetime exceeds what is efficiently manufactured one direction they could go is the phone is never owned by the consumer. Its a lease.

Option number two is simply higher prices with replacement costs built into the sale price but not disclosed as the reason for the elevated cost.

Option three, We could end up having devices with reduced battery time so they can use the space in a managed manner to give similar run time over the course of the mandated lifespan. Initially they could increase battery size which normally would give more time but instead limit how much per charge you get to use. (example, my car has 18kw but only 14.2 is usable per run)

Re: A Message to Our Customers about iPhone Batteries and Performance

#469

Post by CrInhabitant »

Even if the offered a FREE new iPhoneX, the answer would still be a "hell no". Google hacks the Browser, Apple store the phones co-ords, and then they make you upgrade to make it easier to track you, and then their associated product "hi Sarah" crashing and locking out sounds like its trying to contact siri!!!

Free iPhone, Hell no

Re: A Message to Our Customers about iPhone Batteries and Performance

#470

Post by lostmsu »

Spivak wrote: post #450
unclebucknasty wrote: post #436

Earlier quoted context omitted.

> but Apple is stepping up and doing the right thing... People are letting them off the hook too easily. I don't believe having even a perceived legitimate reason to slow down the phones explains why they didn't own up to it earlier. In fact, seems all the more reason they should have explained it, especially given the rumors that have swirled for so long. In short, they certainly benefitted from the upgrades encoura…

What is their end game though? * Do nothing and people's phones degrade over time with an ever shortening battery life. * Slow down phones so that people still get a full day charge with less battery. Option B seems like it enables people to keep their phones longer when performance is annoying but battery is a showstopper. A notification might have been appropriate when it happens but then people would still complai…

WTF do you care what their end game should be for their best benefit? Maybe it'd be better for then to simply steal customer's money if they could get away with it. But that would be straight up illegal. And so is forcing users to upgrade by intentionally introducing performance degradation and telling users nothing about it whatsoever.
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