They acknowledged they made a mistake and I buy their apology. I’ll be getting the battery in my 6 replaced and selling it got an iPhone X now. Kudos Apple but more so to those who sued and all the coverage the sleuthing the Geekbench guy did to get us here.
A Message to Our Customers about iPhone Batteries and Performance
411–420 of 878 posts
Re: A Message to Our Customers about iPhone Batteries and Performance
#412I want the option to turn this off.
What Apple is saying in this media release is "pay us and we'll fix it".
Re: A Message to Our Customers about iPhone Batteries and Performance
#413Earlier quoted context omitted.
Unfortunately, this is just how Apple is treated by much of the industry. People love to hate Apple, so there will always be: "Fingerprint Scanner: how Apple is stealing your identity and eroding your privacy", "Thin phones: how your phone will break in half", "WiFi On/Off: Apple & NSA tracking you even when you think your WiFi is off" articles, etc. This battery thing is just the latest Apple FUD and panic with a pe…
Corporations don't have feelings, no need to be so personally attached. Who cares if Apple gets hate?
I dislike animosity based on falsehoods because it diminishes society as a whole. Look at the loss of trust in the media as a consequence of last year's election as a giant red flag in that regard.
Re: A Message to Our Customers about iPhone Batteries and Performance
#414Earlier quoted context omitted.
So the right thing is to have phones crash as the battery age? This is not a question about battery life in terms of how many hours the phone can run. This is a question about the phones ability to draw high amounts of power for short intervals.
I don't understand the opposition to giving the customer a choice. If they prefer a crashing but faster phone, what do you or Apple care? The default setting can be to slow down, then if someone cares enough they can change it. This seems not only reasonable, but optimal. But then again, I'm on Android now precisely because of this attitude of hiding information and configuration abilities (I hate paternalism), so I'…
You really want Apple to put a “Crash: on/off” checkbox in Settings?
Re: A Message to Our Customers about iPhone Batteries and Performance
#415Earlier quoted context omitted.
So the right thing is to have phones crash as the battery age? This is not a question about battery life in terms of how many hours the phone can run. This is a question about the phones ability to draw high amounts of power for short intervals.
The right thing is that people who replaced their deliberately slowed down iPhones with new iPhones because of their ignorance about what Apple had done, should have an appropriate remedy not contained in this "we're sorry if you didn't understand that we care a lot about you" press release. It doesn't matter anyway, even though millions of similar batteries in Android phones apparently didn't require a similar secre…
> even though millions of similar batteries in Android phones apparently didn't require a similar secret performance degradation
You know for sure how the power-management code works in every Android device ever produced?
Re: A Message to Our Customers about iPhone Batteries and Performance
#416> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…
This isn't the first time this has happened to Apple. They use to not sell replacement batteries for the original iPods, and when people called in to complain, they were often told to buy an entire new iPod. This was settled in a lawsuit: http://www.ilounge.com/index.php/articles/comments/apples-ip... Another important note is this battery replacement cost only cover the iPhone6 and up. That's only the 2015 release.…
Still got my iPhone 3G and it’s suprisingly fast with iOS 4. Had to downgrade though to get back some performance
Re: A Message to Our Customers about iPhone Batteries and Performance
#417> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…
What about those of us that already paid to have the battery replaced? I was having the automatic shut down issue and Apple was telling me the battery was just fine. Since they refused to warrantee the battery I just ended up paying for another battery. This was before the issue was really well-known. They were acting as if I was making it up. But yeah, anytime the phone was below 50% battery life I was in danger of…
What about the people who bought new phones because of performance issues?
Re: A Message to Our Customers about iPhone Batteries and Performance
#418Earlier quoted context omitted.
> It’s also a waste of human labor to throw away devices when they could still be made useful with some simple repairs. Are you sure? Assembly line production is highly efficient, that's why warranty service usually means "throw way the old one into the refurbish or recycle pile and give you a new one", not "fix your old one"
My guess is it's not really much of a waste of human labor, but it is extremely energy inefficient. Energy used in production is generally many multiples of that used during operation. So extending usable lifetime versus manufacturing a new device is more energy efficient in most cases.
How can it not be a waste of human labor to have devices with artificial roadblocks to extended lifetime in place? We have sources of renewable energy, but human potential is the most valuable thing of all. Despite all our advances in manufacturing technology, they seem to be exploited largely to make more stuff faster that needs to be replaced sooner, and the humans never seem to benefit with a reduction in labor.
Re: A Message to Our Customers about iPhone Batteries and Performance
#419Earlier quoted context omitted.
Yes, after next year, they still want to make dough from battery replacements that should have been priced into the outrageous premium price of a new phone that is billed as durable and long lasting. Why are you supposed to pay twice for long lasting performance? Either lower the price of the phone, engineer a better battery that lasts at least 5 years, or make its replacement free for 5 years; otherwise shut up abou…
Where have you seen iPhones "billed as … long-lasting"? I'm tuned into the Apple ecosystem and I've seen "powerful", "magical", and water-resistant, but I can't recall ever seeing the devices advertised as either long-lasting, or affordable.
From the article:
> We’ve always wanted our customers to be able to use their iPhones as long as possible. We’re proud that Apple products are known for their durability, and for holding their value longer than our competitors’ devices.
From their website, linked from the product page: https://www.apple.com/batteries/why-lithium-ion/
Your Apple lithium-ion battery uses fast charging to quickly reach 80% of its capacity, then switches to slower trickle charging. [...] This combined process not only lets you get out and about sooner, it also extends the lifespan of your battery. [...] Apple lithium-ion batteries are designed to hold at least 80% of their original capacity for a high number of charge cycles, which varies depending on the product.
Re: A Message to Our Customers about iPhone Batteries and Performance
#420Earlier quoted context omitted.
Isn't this a time-limited offer? I understood it was valid for a year only.
Yes, after next year, they still want to make dough from battery replacements that should have been priced into the outrageous premium price of a new phone that is billed as durable and long lasting. Why are you supposed to pay twice for long lasting performance? Either lower the price of the phone, engineer a better battery that lasts at least 5 years, or make its replacement free for 5 years; otherwise shut up abou…
As people have pointed out in other places it’s quite possible that at $30 they’re losing money on each repair (labor/parts/etc). It would make sense for the cost to go up after a year.
Hopefully it stays lower than it was. Maybe $50.