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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#251

Post by austenallred »

jhack wrote: post #217
austenallred wrote: post #202

Earlier quoted context omitted.

The trade-offs that come with that would completely destroy everything that makes iPhones great.

Maybe if they made their iPhones that fraction of a millimetre thicker, they'd have the courage to bring back a headphone jack into their $1000 phones.

I know it's not common for people to say this out loud, but I spent $1200 on an iPhone last month, and

a. I don't care about a headphone jack, at all; I use Airpods and the experience is phenomenal

b. Consider me crazy, but I actually like my phones getting smaller and lighter

What if Apple is just making a phone for people like me, and is comfortable with those trade-offs?

Re: A Message to Our Customers about iPhone Batteries and Performance

#252

Post by jsz0 »

RayVR wrote: post #138
tschwimmer wrote: post #111

I think this is a good response, and I think a lot of the outrage over this issue is overblown. At the end of the day there's a fundamental tradeoff that Apple needs to make on behalf of their customers: performance or stability. They chose stability, and I think they have a convincing argument as to why: "It should go without saying that we think sudden, unexpected shutdowns are unacceptable. We don’t want any of ou…

The outrage doesn't seem overblown to me. For years I knew that my iphones were becoming obsolete not entirely from the passage of time but instead from upgrading the OS. Apple insisted they were not slowing down devices. Now they claim that they started this in iOS 10.2, without notification. My experience has been that upgrading the OS results in degraded performance 100% of the time. Whether intentional or not App…

> For years I knew that my iphones were becoming obsolete

The clock down feature is new so your past experiences are very likely unrelated.

Re: A Message to Our Customers about iPhone Batteries and Performance

#253

Post by pishpash »

eddieh wrote: post #91
IBM wrote: post #16

I still think Apple should sue some publications for defamation for the manifestly bad reporting about this story [1]. Here's John Siracusa about it [2]. [1] https://news.ycombinator.com/item?id=15995018 [2] https://overcast.fm/+CdQP59ws/56:00

Unfortunately, this is just how Apple is treated by much of the industry. People love to hate Apple, so there will always be: "Fingerprint Scanner: how Apple is stealing your identity and eroding your privacy", "Thin phones: how your phone will break in half", "WiFi On/Off: Apple & NSA tracking you even when you think your WiFi is off" articles, etc. This battery thing is just the latest Apple FUD and panic with a pe…

Corporations don't have feelings, no need to be so personally attached. Who cares if Apple gets hate?

Re: A Message to Our Customers about iPhone Batteries and Performance

#254

Post by netsharc »

reaperducer wrote: post #89
netsharc wrote: post #48

Earlier quoted context omitted.

I like this comment referring to someone else's (Linus Sebastian of Linus Tech Tips) opinion: https://news.ycombinator.com/item?id=16013565 How is it "completely manufactured"? Apple programmed (and hid) the slowdown because it knows the batteries it is shipping with its phones won't last more than a year. Linus compared it to a car performing worse after 1 year of usage..

> because it knows the batteries it is shipping with its phones won't last more than a year Actually, it's an 8% decrease starting after the first year. But go ahead and keep on spreading the FUD. Your HTC stock should catch up soon.

> Your HTC stock should catch up soon.

Because stock price is an indicator of how well a company's products are engineered!

Meanwhile until a month ago; username: root, password: none (no password, not the word "none"). Try it twice, get administrator access!

Re: A Message to Our Customers about iPhone Batteries and Performance

#255

Post by kodablah »

reaperducer wrote: post #107
marklyon wrote: post #73

My wife’s 6+ was incredibly slow after the iOS upgrade. My 6+ drained the battery incredibly quickly. I was told that upgrading the iOS would fix that problem [0]; it didn’t. Instead it slowed my phone to the point of being unusable. If I’d have known replacing the battery would have fixed both of them, I’d have done that. Instead, I stupidly bought two new, very expensive phones. Since we were already locked into th…

> This does nothing to compensate or win back the trust of customers like me. What is it that you want Apple to do to make you personally feel better?

Be transparent in all of these surreptitious actions henceforth. Give more power to users to make their own decisions about browser, battery, OS, etc. But they won't. So I guess the answer to your question is to change the type of people that they are, which is an unrealistic request of course.

Re: A Message to Our Customers about iPhone Batteries and Performance

#256

Post by colejohnson66 »

mikeash wrote: post #219
blensor wrote: post #199

Earlier quoted context omitted.

So you think a Popup "Hey you're battery is going bad. Do you want to [keep the performance] or [save the battery life]?" Would be too much??

It’s not about battery life. It’s about not pulling so much current that it suddenly shuts down the entire device. Why do so many people think this is just about making a charge last longer?

Because it fits their biases better. Simple as that.

Re: A Message to Our Customers about iPhone Batteries and Performance

#257

Post by evilduck »

mtgx wrote: post #188
unethical_ban wrote: post #151

Earlier quoted context omitted.

Probably having tons of photos, contacts, email and whatnot in the apple cloud instead of Google or Amazon or local.

That's relatively trivial to switch. If anything it would be the ecosystem of purchased applications that you still intend to use . Other than that, nothing should really keep you "locked-in" on iOS. Not even iMessage. You can use WhatsApp or FB Messenger with friends or family. It's not a big deal.

Google and Apple also both offer "switch" software that makes transferring the critical parts a trivial affair.

https://www.android.com/switch/

https://www.apple.com/iphone/move-to-ios/

I still like iOS better and don't intend on switching but the only "lock in" I feel exists is the years of sunk cost I have in purchased apps I still use.

I would disagree about iMessage though. I have older family members on iOS that would not use another messaging or video chat app. Our chat experience would simply degrade to stock SMS.

Re: A Message to Our Customers about iPhone Batteries and Performance

#258

Post by pishpash »

nofilter wrote: post #228
MBCook wrote: post #133

Earlier quoted context omitted.

Apple is right that this is a fundamental battery issue. Other phones must have SOME way of dealing with it. Does anyone know how Samsung phones (for example) deal with low battery voltage issues? Do they simply adjust the battery meter so that it reports zero percent by the time you might start having these issues? Does it slow the phone down The way Apple did? Does it issue some sort of warning that your battery is…

Back when I was still an Android user, I had a Nexus 4. After a year of use, it also started shutting down at random points if battery was below 20%. Before that I had HTC Desire (the first one), which did the same, at reaching 10% of battery, after about a year of use.

Maybe manufacturers should focus on usability instead of bling and flesh-cutting thinness, the latter of which would probably never make it as a feature request if it weren't for the incentivized yearly upgrade cycle.

Re: A Message to Our Customers about iPhone Batteries and Performance

#259

Post by gdilla »

Not only is my 6 slow as molasses since upgrading to 11, i've seen it display a 30% charge and then shut itself off, claiming no charge in the same breath. Standing in line, infact, waiting to show a ticket barcode to get into a show, no less. Had to explain what happened and luckily they could verify my name.
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