Live data from Hacker News

I got locked out of my Google account for a month

techcrunch.com

131–140 of 210 posts

Re: I got locked out of my Google account for a month

#131
There is no solution to this other than paying and diversification.

I use fastmail for emails, dropbox for storage, icloud for calendar and notes. I also use a security key with my fastmail and dropbox accounts. A physical one. So I don’t really forget my password to begin with.

Tldr: the author underestimated the importance of tech accounts, diversification and how shitty google support service is.

Re: I got locked out of my Google account for a month

#132
post #105
post #33

> Imagine you have spent much of your digital life for the last 12 years on Google. You rely on their mail and calendar, Google Drive for storage and Google Photos for your photo archive. Like I've said in the past here [1], if something is so important to you, you need to treat it as such. Continuing to use a service that offers no guarantees, availability or even continuing access to your account is a sign of ignor…

Can you, or someone else, point to an alternative to gmail that won't decide to lock me out of my account and still offers generous data storage?

Google will give you a chance to move your data out of their cloud should they decide to kick you out. This option is available if you pay for the GSuites (their business plans) which I mentioned above.

Any provider has the right to terminate your account for variety of reasons even if you're a paid customer.

Re: I got locked out of my Google account for a month

#134

Yeah well I got locked out of my hotmail account 5 years ago and I never got back in. There was a bug in an iOS release that caused the Mail app to make repeated, unnecessary requests to authenticate hotmail/outlook so Microsoft determined that there was suspicious activity and locked me out. They have an account recovery process for situations like this and I tried, and tried, and tried, and failed to regain access.…

I'm sympathetic to your situation. But being locked out of selling your bitcoin for a few years might have resulted in you earning a lot of extra money! Hopefully you can regain access to Coinbase. Since they are regulation-complaint and legit, you should eventually be able to gain access to your assets. If it's enough BTC to be worth the expense, maybe you could expedite the process with a lawyer?

Re: I got locked out of my Google account for a month

#135
post #102

Earlier quoted context omitted.

Tell her to be sure there is a distinguishable "unsubscribe" link in letters.

You'd be surprised for how many technology-inept users that wouldn't make a difference. They'll still mark the email as spam. It's easier for many people to understand and easier to click.

It sometimes can be better to mark it as spam. There was a thing a while back where the unsubscribe link was just verifying that you still check that email account, and you click on links, so they'd send you more spam.

Re: I got locked out of my Google account for a month

#136

Yeah well I got locked out of my hotmail account 5 years ago and I never got back in. There was a bug in an iOS release that caused the Mail app to make repeated, unnecessary requests to authenticate hotmail/outlook so Microsoft determined that there was suspicious activity and locked me out. They have an account recovery process for situations like this and I tried, and tried, and tried, and failed to regain access.…

You didn't back up your 2FA keys?

Re: I got locked out of my Google account for a month

#137
Recently I had a similar experience, thankfully with my work account. Even then, with having GSuite support, it took around 2 weeks to resolve the issue. If you lose access to your personal GMail account, well....you're fucked :/ Since then I have slowly started migrating my personal email and all logins to another mail provider, where you can actually contact support, as to not rely on Google.

Re: I got locked out of my Google account for a month

#138

Trusting "your life" to a third party service is very dangerous. Because if your life depends on that service, your life can't continue with out it, so I ask, why do this to yourself? The convenience is a serious trade off.

What's the alternative though? It's not like Microsoft and Yahoo's email/calendar services are much better. Use a paper calendar and run your own private email server and hope you never have to run for president?

> run your own private email server

Why not? It works for a lot of people. I don't understand why some people are so eager to hand their personal data out to 3rd parties. This is a very do-able solution.

Re: I got locked out of my Google account for a month

#139

Recently I had a similar experience, thankfully with my work account. Even then, with having GSuite support, it took around 2 weeks to resolve the issue. If you lose access to your personal GMail account, well....you're fucked :/ Since then I have slowly started migrating my personal email and all logins to another mail provider, where you can actually contact support, as to not rely on Google.

This sort of stuff scares me so much. I see many people relying on one basket of eggs all the time (AWS is a fine example) with no backup plan.

I’ve actually considered running my own mail server again now DKIM/DMARC is around.

Re: I got locked out of my Google account for a month

#140
post #102

Earlier quoted context omitted.

You'd be surprised for how many technology-inept users that wouldn't make a difference. They'll still mark the email as spam. It's easier for many people to understand and easier to click.

It sometimes can be better to mark it as spam. There was a thing a while back where the unsubscribe link was just verifying that you still check that email account, and you click on links, so they'd send you more spam.

Mark spam as spam. Unsubscribe from content you signed up for and no longer want.
Post reply on HN