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I got locked out of my Google account for a month

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Re: I got locked out of my Google account for a month

#101
1. Don't trust google with all your information.

2. Have backups, redundant and different email accounts.

3. Use a thirdparty password manager.

4. Don't give google all your information.

It's a horrible ecosystem which ties convenience, and it's bad.

Google isn't your friend. Facebook isn't your friend.

They've become your gatekeepers.

Re: I got locked out of my Google account for a month

#102
post #15

Earlier quoted context omitted.

My sister-in-law has a blog that sends out email notifications to subscribers (who requested them) when she posts a new article. After a few hundred subscribers had marked these notices as spam rather than unsubscribing, her blog, email account and entire site got blacklisted. She only managed to get this cleared up via a tech support friend who has contacts at Google.

Tell her to be sure there is a distinguishable "unsubscribe" link in letters.

You'd be surprised for how many technology-inept users that wouldn't make a difference. They'll still mark the email as spam. It's easier for many people to understand and easier to click.

Re: I got locked out of my Google account for a month

#103
post #88

Why don't they just offer some kind of emergency support with a hefty pricetag for these cases? Eg pay 200$ to have an actual human verify your identity? I don't think that would cost them anything and most people in this situation would likely pay any price to regain access..

Business accounts already have payed support built-in, and are able to contact a human (I know because I did).

Why you'd use gmail professionnaly without a business account is beyond me.

Re: I got locked out of my Google account for a month

#104
post #102

Earlier quoted context omitted.

Tell her to be sure there is a distinguishable "unsubscribe" link in letters.

You'd be surprised for how many technology-inept users that wouldn't make a difference. They'll still mark the email as spam. It's easier for many people to understand and easier to click.

me too. i consider it spam because i don’t want people sending me random crap and i could care less if it hurts the person sending the mail. either way it gets it out of my way.

Re: I got locked out of my Google account for a month

#105
post #33

> Imagine you have spent much of your digital life for the last 12 years on Google. You rely on their mail and calendar, Google Drive for storage and Google Photos for your photo archive. Like I've said in the past here [1], if something is so important to you, you need to treat it as such. Continuing to use a service that offers no guarantees, availability or even continuing access to your account is a sign of ignor…

Can you, or someone else, point to an alternative to gmail that won't decide to lock me out of my account and still offers generous data storage?

Re: I got locked out of my Google account for a month

#106
Yeah well I got locked out of my hotmail account 5 years ago and I never got back in. There was a bug in an iOS release that caused the Mail app to make repeated, unnecessary requests to authenticate hotmail/outlook so Microsoft determined that there was suspicious activity and locked me out. They have an account recovery process for situations like this and I tried, and tried, and tried, and failed to regain access. I just tried again last week. I tried contacting them directly, too of course. No luck.

So I know what happens when you don't know someone on the inside: you are out of luck. You lose important emails, photos, notifications, bills. You have to change a lot of your other accounts. No fun at all.

Wait...you want to know the worst? That's the email I used for coinbase that I think still has a few Bitcoin in it. I can't log into coinbase because I don't have the same phone with the same phone number for Authy, and the recovery email is the hotmail email I am locked out of. Of course I have open support tickets with coinbase bu you can imagine that I'm not exactly real high in their priority queue. So being locked out of my email has cost me a lot of money in the long run.

Re: I got locked out of my Google account for a month

#107
post #102

Earlier quoted context omitted.

Tell her to be sure there is a distinguishable "unsubscribe" link in letters.

You'd be surprised for how many technology-inept users that wouldn't make a difference. They'll still mark the email as spam. It's easier for many people to understand and easier to click.

You'd be surprised how many opt-out messages and messages sent to unverified addresses I get. They all have unsubscribe links but I'll hit report spam each and every time.

Re: I got locked out of my Google account for a month

#108
post #24

Earlier quoted context omitted.

If you're opening a new 2nd account, there isn't anything to "move", is there?

You have to update your email address with every person, service, mailing list, etc.. you use.

Just like with a second gmail account…

Re: I got locked out of my Google account for a month

#109
post #15
post #2

> On December 5th, I sent a note to a PR contact who I work with on Google-related news and I told him about my problem. He said he had gotten my case escalated and I should hear within 24 hours. Sadly in all these stories that end successfully there is an inside help from someone that has contacts in Google. I don't even want to think about what would happen to people that don't know anyone inside Google.

My sister-in-law has a blog that sends out email notifications to subscribers (who requested them) when she posts a new article. After a few hundred subscribers had marked these notices as spam rather than unsubscribing, her blog, email account and entire site got blacklisted. She only managed to get this cleared up via a tech support friend who has contacts at Google.

I'm often signed up for emailing lists because I use a service. Or just gave them my email to see a demo thingy.

In general I try to hit unsubscribe if I know I've had business with the company. But if they are clearly just trying to sell more, it goes to spam.

Re: I got locked out of my Google account for a month

#110
post #15

Earlier quoted context omitted.

My sister-in-law has a blog that sends out email notifications to subscribers (who requested them) when she posts a new article. After a few hundred subscribers had marked these notices as spam rather than unsubscribing, her blog, email account and entire site got blacklisted. She only managed to get this cleared up via a tech support friend who has contacts at Google.

Tell her to be sure there is a distinguishable "unsubscribe" link in letters.

And make sure people are intentionally opting in
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