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Freelancer.com has ruined my life

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141–150 of 359 posts

Re: Freelancer.com has ruined my life

#141
Tried this for 2 small gigs. Terrible experience.

There definitely is something strangely odd about this site. They act as a currency exchange, pilfering huge amounts of money by converting slightly lesser than actual forex value. They apparently converted currency 9 times for 2 small gigs. And I just stopped using this site. They deserve this backlash. From what I can gather the developer is aghast with difficulties and is emotionally distraught to provide a compelling narrative. But the fact remains that sites like these, though they call themselves for freelancers, is purely hogwash about its business and is more than happy to shoot itself in the foot. The ideology of acting like a half-decent marketplace (at least what they purport to be) is somehow lost out on these guys. Shame.

Re: Freelancer.com has ruined my life

#142
There is a lot of details missing in the write up like what exactly lead to the ordeal with freelancer.com customer service agent and subsequent account limitation. The usual process is quite seamless - you bid, get the contract, you get paid few days after you deliver the job . I also had a bad experience with the cs executive of a similar freelance site before. Most of them are quite insensitive and do exactly what they are said to do without even trying to understand the context of the issue. I believe this is such a case. It would have made much sense if the author could have explained the issue in detail so that readers can decide for themselves who is wrong here.

Re: Freelancer.com has ruined my life

#143

Some people, freelancers as well as clients and those middlemen that are unfortunately very common in this market, seem to fundamentally misunderstand what a freelancer or contractor is. Freelancing is not some alternative form of employment that allows you to conveniently dispense with social security costs. A freelancer is a self-employed service provider. Like with any other kind of self-employment you’re responsi…

Maybe the OP was expecting something else than a string of blames and moral lessons in his situation. You are definitively an asshole.

You might not believe it - me being an asshole after all - but I do feel sorry for the author.

The best he probably can (and from his writing likely does) expect from this on a personal level is to have learned a valuable lesson and to serve as cautionary tale for others to not fall in the same trap.

He likely has little in the way of legal recourse but he'd have to consult with a lawyer for that anyway.

Re: Freelancer.com has ruined my life

#144
post #92

I have personally used Freelancer.com (I am a web dev) for about 10 projects and everything went great, never had issues with the clients or payment. I also managed to find several good business partners/long term clients through Freelancer. I understand that this is not always the case, but I guess saying that the platform is completely bad because one in 100k users has a issue is just an overstatement, we might not…

This guy was in the top 5% did many more projects than yourself for 5 years.

In the end all it takes is one help desk person to bring it all down.

The next project may be your last you never know.

Re: Freelancer.com has ruined my life

#145
post #73

Stay away from Freelancer.com They reversed two milestone payments i had received, becasue they had to suspend the buyer's account due to some issues with the buyer's payment method. Note that this is after completing the project fully and leaving feedback for each other. I left the money on my Freelancer account, becasue they are/were having issues with Skrill withdrawals. It was there for about a month and they sud…

I think Upwork is a little more protective in that aspect. You can clearly see from the beginning whether the client has a verified payment method.

I didn't find Upwork's contract without signing up, but before Elance merged with oDesk to become Upwork they had pretty onerous terms in their services agreement⁰:

9.Indemnification Contractor will defend, indemnify, and hold harmless Client against any damage, cost, loss or expense arising from a claim, suit or proceeding brought against Client (i) alleging that any Work Product infringes upon any Intellectual Property Rights, (ii) alleging that any Work Product misappropriates any trade secrets, of any third party, or (iii) arising from Contractor's breach of the terms of this Agreement.

I read that to mean that if a client I did work for is sued for IP infringement, even if no IP infringement occurs, I need to pay for the client's defense out of my own pocket.

⓪ - https://www.elance.com/p/legal/independent-contractor-servic...

Re: Freelancer.com has ruined my life

#146
Though the author might be right, as an outsider I have a hard time believing his words tell the only thruth. When you start the blame game like this you better include some actual conversations instead of telling the reader you did them a favor and rephrased them in your own words (state of mind!) for them. Anyone can write a piece like this. An honest victim or the neighbour's 13 yo spoiled script kiddo.

So word of advice. If you want to have true impact rewrite your piece to include conversations and other relevant discussion material that led to this exclamation of frustration; because you might be totally right.

Re: Freelancer.com has ruined my life

#147
I criticized one of these platforms on Twitter over policies & practices -- including horrendous treatment of freelancers -- and they locked my account.

I wasn't a freelancer - I was a paying client with a long and profitable history, good ratings, etc.

Never used them again.

Re: Freelancer.com has ruined my life

#148
post #109

Earlier quoted context omitted.

Classic victim blaming. What you say is mostly true, but it completely glosses over the potential issues raised by this post. So what if the author made a mistake about using Freelancer.com? That doesn't change the fact that what Freelancer is _supposedly_ doing here is incredibly shady and they should be held accountable. The only real issue I have with the author's post is there are a lot of details missing. What d…

Does anybody have a theory as to why victim-blaming is such a popular response on HN? I don't see it nearly as much elsewhere.

It's the Libertarian pro-market bend here, it's what you get when you replace the legal framework of the state with a market system. In a regular Western democracy if someone cheats you you can seek redress through the court system. You can't do that in the trust market, if you didn't do diligence on your opponent it's your own fault.

Kind of like in the Mafia, a war of all against all. Me against my brothers. Me and my brothers against my cousins. Me and my brothers and cousins against the world.

Re: Freelancer.com has ruined my life

#149
People here are blaming this guy for not thinking Freelancer.com will take care of him like he is an employee. I think the platform, freelancer.com, is trying to play both sides of the issue.

Their advertising, marketing and brand are "we are here to help you!" and to take away the potential headaches and challenges that freelancers without the platform have.

Yet, really, they are not there to mitigate the risk they claim. They don't give a shit about you or your income. They only want people to use the platform.

It's a power imbalance. The company has thousands and thousands of people using their service, so one person is such a small % of their business, they don't give a shit.

For small businesses, in a small town or community, your reputation is what your business is, so you will work really hard to ensure it is good.

Large companies with a huge web presence and the resources to protect it, don't care about you. If you post a bad review, they will find a way to get 100 people to post positive ones.

It's largely about resources, the large company has WAY more than you as an individual.

They only care about their competition.

It's sad, but that's the state of our system, from health care companies to insurance companies to telecoms to banks, you are at the mercy of these large corporations as a customer.

Unless you have a personal networth large enough to fix these problems, it's a basically insolvable problem.

I recently had a disagreement with my car insurance company about an accident. They ruled against me, which I disagreed with. My only recourse would be to hire a lawyer and take them to court. They knew it would be WAY more effort than it was worth for me.

My only option was to switch companies, which I did, but it doesn't really matter since the new company could do the same to me just as easily.

Re: Freelancer.com has ruined my life

#150

let me piggyback on this thread. this is my freelancer.com experience as a hirer https://medium.com/@ss88/freelancer-com-my-horrible-experien...

There are ways these issues can be mitigated Require that the bid contains a snippet on how they intend to solve the problem. Or if it's something obvious/non-explainable, require that the bidder put their favourite fruit on the bid. Something simple that lets you know they didn't just copy and paste the thing Also pick the middle of the road proposal price-wise.

Last time I looked, unless this is an hourly rate job, this is not possible. (Hourly rate is free form) You have three or four fields, each 200 char max.

Can't really do much more than say "I can do this" and draw attention to your reviews if you have any.

For me this is one of the many red flags on this site. If you're very focused then you can make it work, but for common garden jobs, not so much.

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