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Freelancer.com has ruined my life

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Re: Freelancer.com has ruined my life

#81
post #13

It seems you have a good reasons to sue. You got perfect reviews. It shows your dedication to providing great customer service. Maybe you got carried away and said some things to the agent however the lockdown is unacceptable. She doesn't have the right to make these decisions. You should speak with senior management before to get your money out.

More than reason to, if they are holding money with no reason they would already received my Letter Before Action. It depends on what jurisdiction you are in of course

Re: Freelancer.com has ruined my life

#82
Well, first let me say that my experience as someone who has hired on freelancer has been very good. I have found some excellent developers there. But I'll also point out that (1) I spec my projects pretty carefully, almost to the point of 'hell I might as well build it myself'; and (2) I pay. And when the project is harder than I originally thought, I don't say "tough shit you signed a contract dumbass" but rather I pay more. I treat the contractors more or less as contract employees, and myself as a project manager.

Second, as others here have pointed out, there is a whole lotta "I'll just skip the details here" in this story.

But what strikes me most is that here is a guy who is raising a voice in the hacker internet community about a company with the intent of either warning us of a dangerous situation or hoping to get some community pressure on the site to get his money out of them, or perhaps both. I have no problem with either of those things, and actually appreciate the first.

What I do have a problem with is how little effort (apparently) went into the piece. It's like a stream-of-consciousness ramble about the bad things happening to him, including the piece about the issue leading him into depression. It's just not....professional. It makes my spidey sense tingle. I wish him the best but I'm a bit skeptical that we've got a balanced view here, and half of me is thinking that if this is how he approaches things then the complainants may have a point.

Re: Freelancer.com has ruined my life

#83

All of those "freelancer" websites are scams. Freelancing is about not working for other men. It's about being your own boss. Those websites are not really freelancing, they're temp agencies hiring out short term contract work. That is not freelancing. Those websites all share specific qualities: The salaries are too low, the service quality is poor, and you'll be outbid by unskilled indian labor 90% of the time. Put…

"unskilled indian labour" huh? There are tens of Indian entrepreneurs who have set up Billion dollar companies in US. Don't forget that Microsoft and Google CEOs are Indian too!!

Were those successful entrepreneurs and CEO's taking $3/hr jobs on freelancer sites? I don't think the statement was coming from a place of racism. But rather an unfortunate fact that the people willing to try to do this work for these low wages are often overseas.

I've personally worked with many very talented people from India. None of them were taking work on freelancer sites.

Re: Freelancer.com has ruined my life

#84

let me piggyback on this thread. this is my freelancer.com experience as a hirer https://medium.com/@ss88/freelancer-com-my-horrible-experien...

There are ways these issues can be mitigated

Require that the bid contains a snippet on how they intend to solve the problem. Or if it's something obvious/non-explainable, require that the bidder put their favourite fruit on the bid. Something simple that lets you know they didn't just copy and paste the thing

Also pick the middle of the road proposal price-wise.

Re: Freelancer.com has ruined my life

#85
That's what happens when you entirely rely on one platform as your source of income, be it Freelancer, YouTube, Amazon, or anything else. You become de facto employed by the platform and can be let go in a similar way you can be fired from a regular job.

If OP had a normal salaried job and was let go for whatever reason, would it matter if he used to be a good employee before, or had a car accident, or was short on cash? No, I wouldn't matter; his employer would not keep paying him on the basis of "being fair" or "helping in a difficult life situation".

While I understand OP's frustration, his story is really nothing out of ordinary. I know many people who were, fairly or not, let go and subsequently got into financial trouble. Life's tough.

Re: Freelancer.com has ruined my life

#86
post #66
post #46

Earlier quoted context omitted.

Safety nets are good, but that review is about the abuse of power by a freelancer.com employee.

The reviewer is building a monument to their conflict with a previous employer. Every future interview they have will be in the shadow of this monument. What do they gain? The company they've focused their ire upon isn't going to fold because of these paragraphs. The person working there now has an opportunity to revel in their handiwork - they riled this guy up all the way to the top of Hacker News! Best to relegate…

Thank you. Don't blow up in public. Go ahead and post a negative review, but keep it rational. That you ended up homeless is too much information.

Post details about the experience, not just your interpretation of the emotional state of customer service.

Re: Freelancer.com has ruined my life

#87

All of those "freelancer" websites are scams. Freelancing is about not working for other men. It's about being your own boss. Those websites are not really freelancing, they're temp agencies hiring out short term contract work. That is not freelancing. Those websites all share specific qualities: The salaries are too low, the service quality is poor, and you'll be outbid by unskilled indian labor 90% of the time. Put…

"unskilled indian labour" huh? There are tens of Indian entrepreneurs who have set up Billion dollar companies in US. Don't forget that Microsoft and Google CEOs are Indian too!!

Skilled Indian labour is also outbid by the unskilled Indian labour.

Re: Freelancer.com has ruined my life

#88

Ever since Elance merged with ODesk to make Upwork getting online work has dried up, and so I have to rely on my personal network. With Elance you'd get leads for jobs, and take them offsite. Its not that I wouldn't want to use the ecosystem provided its just that it suck and took too much. Upwork takes more, and really locks you in. I refused to scan my license to become authorized. Even if I used the platform, taxe…

Toptal and Crossover might be an option. But I have no first hand experience with them to recommend.

Re: Freelancer.com has ruined my life

#89

Earlier quoted context omitted.

I didnt only hire Indians: 1 chinese, 1 indian, and 1 bangladeshi.

Don't the Chinese have a saying which means 'Pay low price, expect to get screwed over'? Bangladesh is even worse than India.

There are two similar sayings that spring to mind:

一分钱,一分货 which means you get the equivalent in goods of what you pay in price, and

好货不便宜,便宜无好货 which means good products aren't cheap and cheap products aren't good.

Re: Freelancer.com has ruined my life

#90
Some people, freelancers as well as clients and those middlemen that are unfortunately very common in this market, seem to fundamentally misunderstand what a freelancer or contractor is.

Freelancing is not some alternative form of employment that allows you to conveniently dispense with social security costs.

A freelancer is a self-employed service provider. Like with any other kind of self-employment you’re responsible for your marketing, sales and for reasonably insuring yourself against calamities that might happen in life.

If you try to outsource those core responsibilities to another entity you only have yourself to blame. The same applies if you act irresponsibly in terms of finance, e.g. by spending all your income before costs and taxes are taken care of (if you have a problem with that Profit First is a great framework to help you).

That said it’s well-known that the software industry is overly dependent on mostly useless middlemen like Freelancer.com . So, perhaps it’s quite understandable if you turn to them when you start out.

You should always be aware however that they’re neither your insurance nor your employer. They don’t protect you. They just take a cut from your hard-earned money. They want you to commoditise yourself by solely defining yourself in terms of a bunch of TLAs because those ‘profiles’ are easier to sell.

The sooner you extricate yourself from that dependency the better. Putting all your eggs in one basket like the review suggests the author did is recklessly negligent.

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