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Slack is offline

status.slack.com

61–70 of 131 posts

Re: Slack is offline

#62

I just realized that being a remote team. I can't join any of my teammates. Neither see live changes to the infrastructure and the repositories. The things we take for granted.

If you're a fully remote team it'd probably be wise to figure out some fallbacks.

I'm sure they have fallbacks, but when their ecosystem (apparently) evolved around Slack, the fallbacks are less effective. Polling Jenkins to see when your job is done is more time consuming than receiving a Slack message.

Re: Slack is offline

#63
post #57

Earlier quoted context omitted.

I think they did. The slack.com IP's are owned by AWS, while status.slack.com resolves to some Digital Ocean IP's.

Then why did the Slack Status page have so many problems at the same time? Half the time loading it would give a 500 Internal Server Error, 45% of the time you'd get broken resources (images and/or CSS), and only 5% of loads would give you the full working page.

Maybe they underestimated how much resources their status page needs during an actual outage.

Re: Slack is offline

#64
I'm hoping they publish a public post-mortem. Learning from this kind of outage is the best kind experience for engineering - though it's far better when only staging goes down and not prod.

Re: Slack is offline

#69

Reminder why your status page should be hosted in a very different way than your regular infrastructure... so you're way less likely to end up with issues on both at the same time. I like how statuspage.io even has metastatuspage.com in case their primary domain/DNS/TLD has issues.

Reminder that you should check things first before commenting. Slack's status page is in a different infrastructure, somewhere using digital ocean while slack.com is using AWS.

Re: Slack is offline

#70
Slack has a nice market share, but also many competitors, many of them 100% ripoffs with the same features (to name a few, Attlassian HipChat and MS Teams... not to mention open source products).

Slack has been experiencing service degradation often lately, so I would not be surprised if people start switching.

In our team we already started looking for an alternative.

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