Slack is offline • Hacker News Board

Re: Slack is offline

#51

Post by sctb » Tue, Oct 31, 2017, 11:59 PM UTC

internalfx wrote: post #27

gtdawg wrote: post #25

Earlier quoted context omitted.

Looks like it. When I first loaded HN 2 minutes after this outage started, the story was #2. Then I refreshed after 3 minutes and it wasn't on the front page at all. Used the search tool to find it and then upvoted.

Looks like somebody wants to keep this quiet. 65 points in 12 minutes is good enough to be #1.

Outages without any information are not intellectually interesting, and typically neither are the discussions that follow.

Re: Slack is offline

#52

Post by carlchenet » Wed, Nov 01, 2017, 12:01 AM UTC

You could use this time to read The Slack threat https://carlchenet.com/the-slack-threat/

Re: Slack is offline

#53

Post by Johnny555 » Wed, Nov 01, 2017, 12:03 AM UTC

eridius wrote: post #15

Hasn't Slack learned yet that you're supposed to host your status page on a different infrastructure?

I think they did.

The slack.com IP's are owned by AWS, while status.slack.com resolves to some Digital Ocean IP's.

Re: Slack is offline

#54

Post by fiatpandas » Wed, Nov 01, 2017, 12:04 AM UTC

jnaulty wrote: post #44

We are aware of connectivity issues and are actively lnvestigating. 3:58 PM PDT・See in your timezone They spelled investigating with a lower-case 'l' :\ Does that bug anyone other than me?

When your hands are shaking from adrenaline because your pre-IPO company is suffering from a global outage, you might hit an l instead of an i.

Re: Slack is offline

#55

Post by SolaceQuantum » Wed, Nov 01, 2017, 12:08 AM UTC

This is certainly scary for the Slack devs... Happy Halloween!

Re: Slack is offline

#56

Post by quadrant6 » Wed, Nov 01, 2017, 12:10 AM UTC

Wow, talk about realising how much we rely on Slack.. suddenly I feel so disconnected and alone.

https://www.customd.com/articles/65/slack-is-down

Re: Slack is offline

#57

Post by eridius » Wed, Nov 01, 2017, 12:10 AM UTC

Johnny555 wrote: post #53

eridius wrote: post #15

Hasn't Slack learned yet that you're supposed to host your status page on a different infrastructure?

I think they did. The slack.com IP's are owned by AWS, while status.slack.com resolves to some Digital Ocean IP's.

Then why did the Slack Status page have so many problems at the same time? Half the time loading it would give a 500 Internal Server Error, 45% of the time you'd get broken resources (images and/or CSS), and only 5% of loads would give you the full working page.

Re: Slack is offline

#58

Post by Johnny555 » Wed, Nov 01, 2017, 12:11 AM UTC

eridius wrote: post #57

Johnny555 wrote: post #53

Earlier quoted context omitted.

I think they did. The slack.com IP's are owned by AWS, while status.slack.com resolves to some Digital Ocean IP's.

Then why did the Slack Status page have so many problems at the same time? Half the time loading it would give a 500 Internal Server Error, 45% of the time you'd get broken resources (images and/or CSS), and only 5% of loads would give you the full working page.

Maybe because it's under a lot more load during an outage and they haven't upsized the status page infrastructure to handle their ever increasing user base.

Re: Slack is offline

#59

Post by philwelch » Wed, Nov 01, 2017, 12:12 AM UTC

eridius wrote: post #57

Johnny555 wrote: post #53

Earlier quoted context omitted.

I think they did. The slack.com IP's are owned by AWS, while status.slack.com resolves to some Digital Ocean IP's.

Then why did the Slack Status page have so many problems at the same time? Half the time loading it would give a 500 Internal Server Error, 45% of the time you'd get broken resources (images and/or CSS), and only 5% of loads would give you the full working page.

DNS issues?

Re: Slack is offline

#60

Post by nouveau0 » Wed, Nov 01, 2017, 12:13 AM UTC

SolaceQuantum wrote: post #55

This is certainly scary for the Slack devs... Happy Halloween!

Spoopy day at Slack