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I can no longer recommend MailChimp

grahamcluley.com

71–80 of 150 posts

Re: I can no longer recommend MailChimp

#71

Would be nice to have some sort of do-not-call list equivalent for email mailing lists, or at least something that forces double-opt-in on the receiving end. Too bad we're not MailChimp's customers so they could care less really.

Couldn’t care less?

Re: I can no longer recommend MailChimp

#72
post #65

Earlier quoted context omitted.

I used Mailchimp to collect email addresses for an beta user waitlist in 2015. I eventually used a work-around to disable double opt-in because so many users had signed up, never clicked the confirmation email, and were then confused why they never received access to our product when others had. As a user I also prefer single opt-in. If I sign up for something, I want to be signed up. Clicking confirmation links is a…

Here's the thing, though. As a user, if I start getting your mailing list emails because someone else decided to sign me up and there was no confirmation, I'm going to mark it as spam.

That should be a minimal number of cases, reduced further by having a big clear one click unsubscribe option.

It always amazes me the business that make unsubscribing difficult. That is the real way to get placed in spam.

Re: I can no longer recommend MailChimp

#74
post #21

Earlier quoted context omitted.

Sendgrid is solid.

I tried using it once. It did not seem solid. It didn’t support 2FA, and required my actual account username and password to send email from the server.

2FA has been supported for years at this point at SendGrid.

Edit: and API Keys are the recommended way to interact with SendGrid APIs

Re: I can no longer recommend MailChimp

#76
post #65

Earlier quoted context omitted.

Here's the thing, though. As a user, if I start getting your mailing list emails because someone else decided to sign me up and there was no confirmation, I'm going to mark it as spam.

That should be a minimal number of cases, reduced further by having a big clear one click unsubscribe option. It always amazes me the business that make unsubscribing difficult. That is the real way to get placed in spam.

Does anyone trust the unsubscribe link in apparent spam, though?

Re: I can no longer recommend MailChimp

#77

Earlier quoted context omitted.

Forgive the naivety, can you explain a little? From what I understand from this: You sent emails from AWS to subscribers. Some recipients hit the spam button in Gmail. You received a message for every email that had been flagged as spam, including the recipient details. Is that correct? What exactly happens when I hit the spam button in Gmail?

Yes that’s correct. Email senders are informed when you mark email as spam so they can add you to an unsubscribe list automatically.

Sounds like an easy way to verify active email addresses.

Re: I can no longer recommend MailChimp

#78
post #65

Earlier quoted context omitted.

Here's the thing, though. As a user, if I start getting your mailing list emails because someone else decided to sign me up and there was no confirmation, I'm going to mark it as spam.

That should be a minimal number of cases, reduced further by having a big clear one click unsubscribe option. It always amazes me the business that make unsubscribing difficult. That is the real way to get placed in spam.

Too late, enough businesses have screwed up the unsubscribe system that now I mark every mail as spam and let the spam filters take care of it.

I don't care if the unsubscribe links works or not, I already have a faster path.

Re: I can no longer recommend MailChimp

#79
post #32

From MailChimp's second post[1]: > More and more business owners are bringing up double opt-in. What they’ve been saying is that double opt-in is not an easy journey for their customers. Some go so far as to say that double opt-in is “broken.” I would go so far as to say if customers cannot be bothered clicking one confirmation link in an email, they didn't really care about your newsletters. [1] https://blog.mailchi…

If it isn't confirmed opt-in, it's also possible your subscribers didn't even sign themselves up.

Side note: Anyone who calls it double opt-in has a whiff of 'spammer' to them even if they're not. Confirmed opt-in is a more accurate term as without that confirmation click in the initial email, there's a chance the subscriber didn't sign themself up. There are quite a few 'email bomb' services that will sign a target email up for 1000s of 'single opt in' newsletters.

Re: I can no longer recommend MailChimp

#80
post #65

Earlier quoted context omitted.

Here's the thing, though. As a user, if I start getting your mailing list emails because someone else decided to sign me up and there was no confirmation, I'm going to mark it as spam.

That should be a minimal number of cases, reduced further by having a big clear one click unsubscribe option. It always amazes me the business that make unsubscribing difficult. That is the real way to get placed in spam.

I don't care how clear the unsubscribe option is, if I didn't specifically subscribe, it gets marked as spam and reported.
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