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How Retailers Use Personalized Prices

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Re: How Retailers Use Personalized Prices

#51

I expect this to have a large downside in that it introduces a negotiable element into the price. And as such you'll see it become mandatory that you negotiate (just as frequent flier miles became mandatory) and as a result margins will decrease.

Also, while people here are thinking mostly about retailers like Amazon, I'd say that even with all the data they have and the processing and engineer power they throw at it, they still haven't caught up to the airlines in terms of efficiency at determining how much people are willing to pay for something.

Airline yield management -- which includes both setting the price buckets for different fare classes, and deciding which flights/routes get allocated certain numbers of seats in different fare classes -- is a dark art.

And in case someone happening by is confused by that, I'm not talking about economy class versus first class here. In the US, for example, there may be a dozen or more different fare classes which all book the same type of seat in the same cabin of the same aircraft, but which have different prices attached to them. This is the source of a lot of (inaccurate) advice to do things like booking tickets on certain days of the week or at certain times to try to get the lowest price. Airlines dynamically allocate and re-allocate differently-priced fare classes to flights all the time, and unless you really really know what you're doing, have time (which isn't free) to spend on it and pay (which also isn't free, obviously) for a service that lets you scan inventory by fare class, you're not going to reliably get the lowest price.

For example, by my count currently American has 14 fare classes which initially book into the economy cabin (and with different rules about how and whether they upgrade to a different one), Delta has 15, and United has 17. These vary by level of discount, restrictions on change/refund, who they're offered to (Delta has some which are known to be explicitly a "we only use this to indicate a fare where we're trying to price-match another airline on the same route", for example, and all three have fares for things like government and military travel), etc. and price differently.

Re: How Retailers Use Personalized Prices

#54
post #48

The extent of my profile that can be built (and is probably available) is absolutely insane. Picture this: most people use a single email ID to register anywhere. Dating sites, e-commerce, social networks, banks, and even offline stores. My online purchases can be linked with my preferences on OKCupid that can be linked to ads I am clicking that can be linked to my offline behaviour. Personalised pricing is direct re…

Fastmail offers you up to 100 email aliases (2 per each of 50 different domains) which route to your main account. Edit: it's actually 600 aliases now: https://www.fastmail.com/help/account/limits.html

If you're using fastmail you don't even have to worry about that limit. If your email is example@fastmail.com and you are registering with http://www.onlinestore.com/

Just use onlinestore@example.fastmail.com and fastmail will make sure it arrives in your example@fastmail.com inbox.

It's completely hassle free.

Re: How Retailers Use Personalized Prices

#55

The extent of my profile that can be built (and is probably available) is absolutely insane. Picture this: most people use a single email ID to register anywhere. Dating sites, e-commerce, social networks, banks, and even offline stores. My online purchases can be linked with my preferences on OKCupid that can be linked to ads I am clicking that can be linked to my offline behaviour. Personalised pricing is direct re…

> Disposable email IDs are banned from most sites and I never found it easy to integrate in my workflow.

Sign up for fastmail. Integration is completely painless. https://news.ycombinator.com/item?id=15525512

Re: How Retailers Use Personalized Prices

#56
post #47

The extent of my profile that can be built (and is probably available) is absolutely insane. Picture this: most people use a single email ID to register anywhere. Dating sites, e-commerce, social networks, banks, and even offline stores. My online purchases can be linked with my preferences on OKCupid that can be linked to ads I am clicking that can be linked to my offline behaviour. Personalised pricing is direct re…

Whether on Google Apps or using Exim, all my domains have a catch all address so emails to unmatched local names (addresses) are sent to a single inbox. I then use servicename@mydomain.tld for registration at each service. It's not much more difficult to circumvent than gmail's +randomname but a little fuzzier. There's no way to know from the outside how many people are using each domain.

It is good to use +randomname for another reason: so customer service departments can't be tricked into giving up your data, since the attacker can't even guess your login id.

Re: How Retailers Use Personalized Prices

#57
post #16

At some point in the next 5 years, I predict there will online services that will "proxy-shop" for you. They will specialize in building profiles (cookies, logins, etc) that get offered low prices, then use these to purchase products on your behalf. Perhaps a browser plugin, so that at the moment you go to check out on a product, you send the product's link to the service and they get it for you at a lower price. The…

[deleted]

Re: How Retailers Use Personalized Prices

#58
post #55

The extent of my profile that can be built (and is probably available) is absolutely insane. Picture this: most people use a single email ID to register anywhere. Dating sites, e-commerce, social networks, banks, and even offline stores. My online purchases can be linked with my preferences on OKCupid that can be linked to ads I am clicking that can be linked to my offline behaviour. Personalised pricing is direct re…

> Disposable email IDs are banned from most sites and I never found it easy to integrate in my workflow. Sign up for fastmail. Integration is completely painless. https://news.ycombinator.com/item?id=15525512

This is just a minor variation on the plus tag in gmail addresses, or am I missing something?

Re: How Retailers Use Personalized Prices

#59
post #40

Earlier quoted context omitted.

It’s a way to test shoppers and evaluate their willingness to add a marginal dollar for spending. That can be correlated against buying behavior and taking advantage of discounts. Right now, for a grocery store, that means they can put butter on sale that women will buy for Christmas cookie making, and market sprinkles and decorative sugar at higher prices (or with a coupon) to increase customer value. That MDA heart…

I really like Trader Joe's that does not do all of this segmented pricing, sales, and coupons. I wonder if they can survive without all that in the long run. Maybe with having mostly store brands it will work out for them.

ALDI (the company behind Trader Joe’s) has been doing without ads, segmented pricing, or coupons for half a century and became one of Europe’s largest retailers.

I’m sure they’ll stay competitive in the future.

Re: How Retailers Use Personalized Prices

#60
post #11

Orbitz also played with how they rank search results. After finding Mac users were likely to spend 30% more on a nightly room rate, they started putting higher priced rooms at the top when Mac users searched. http://www.npr.org/sections/thetwo-way/2012/06/26/155756095/...

I'm waiting for the day my Linux browser agent string pays off. So far, I've only seen random sites refusing to work for no good reason.

I wonder if Linux users spend more or less. I can definitely imagine that American Linux users are wealthier than Americans in general if you exclude non-traditional distributions (Chrome OS, Android, etc.) from the Linux category.
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