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Google Pixel 2 and 2 XL announced

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Re: Google Pixel 2 and 2 XL announced

#451

Post by sundvor »

DSingularity wrote: post #326
mullingitover wrote: post #170

I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. I tried Android early on, had similarly…

Been android all my life. Bought almost every phone on the Google store. After the Nexus 6p experience -- I made an oath to my self to never buy another Google phone again. From the onset it was broke. We are talking just a week after I bought, I started noticing a pattern of complaints about the audio clarity. I call support, what do I get? A refurb. Whatever, phone was just released -- probably gonna be a new phone…

Ah, mobile phones.. :-)

I think my first phone was the Motorola Micro Tac, which was revolutionary for price and size. It selled like hotcakes in Norway on release in .. 93? Then the Nokia 8110, which I loved - it had WAP! :)

Then (in Australia) I had the great misfortune of buying into Hutchinson's first 3g phone - the Motorola A920. Switched after a while to the Motorola Razr - awesome - upgraded to the SLVR L7 - and then I think the Nokia N85.

My first proper smartphone was an iPhone 3, jailbroke it, then switched to the Nexus One when it came out. That was one of my all time favourites; still have it, still works (sans sim). I've been on Samsungs pretty much since that, however, starting with their S2 - then Nexus 4 briefly (got run over by a car after 2 months, fell out of pocket and got completely squashed - I was gutted) - replaced it with the S4, then the S6 Edge and now the S8+.

Have no regrets for staying with Samsung in the past 6 odd years. Love the OLED screens.

On the occasions when I've been having issues I've received immediate service; latest was my old S6 Edge needing a new motherboard which was done same day at a Samsung Experience center (Melbourne Central). This was at 16 months.

I'll continue buying their products until such a time that they make me regret it. I've been lucky with my phones; no major issues other than Three phone due to the initial horrible state of the network and the rushed release of the phone.

Re: Google Pixel 2 and 2 XL announced

#452

Post by rexf »

mattnewton wrote: post #406
lopespm wrote: post #45

Honest question: for those of you who own a mobile device without a headphone jack, do you find it to be an encuberment? Personally I still find it a bit hostile to not have the jack available, since often times I find myself charging the phone and using the headphones (when watching videos for example), so having an adapter dongle for such a frequent task seems counterintuitive to me. I believe that if a device is c…

As an iPhone 7+ user, the dongle life sucks. Seriously considering “upgrading” to an SE, especially if they do a refresh, just for the jack.

It would be nice if Apple kept the audio jack on the plus iPhone models. There should be space for it. But that would ruin Apple’s narrative.

Re: Google Pixel 2 and 2 XL announced

#453

Post by dirtylowprofile »

Android Nougat still 17.8% on the market.

I've been developing Android apps since 2011, and Android development is getting worse. The support I have to deal with goes back to Android 4.4 which is like 4-5 years ago. And the phones in the market here in Asia are still mostly on 6.0. I am no longer getting excited for Android releases anymore.

Re: Google Pixel 2 and 2 XL announced

#454

Post by mattmcknight »

pwython wrote: post #440
nataz wrote: post #209

Earlier quoted context omitted.

I've heard this story a number of times, but it doesn't match at all with my experience. Did she buy it from google? I bought mine direct from google and the service was fantastic when I had an issue with my phone. I called them up, explained my problem, and 5 mins later they were sending me a replacement in the mail with a pre-stamped shipping package to send the old one back. I'm not sure what else I could ask for.

I'm seeing a trend in this thread that a fair amount of Android users are needing to call up some sort of technical support for OS or hardware issues. Aside from the quality of support being debated, is this really a common thing in the Android world (even for savvy HN users)? I personally haven't seen that case in my Apple group of friends.

I've had 5 android phones and never called anyone for any issues, although I have only bought Samsung and HTC.

Why Google ever did a licensing deal with Huawei is beyond me. They are controlled by the same Chinese government that won't allow Google to operate in their borders.

Re: Google Pixel 2 and 2 XL announced

#455

Post by avsteele »

mullingitover wrote: post #170

I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. I tried Android early on, had similarly…

My 6p worked fine. What turned me off google phones is that that i only bought it a year ago and it won't even get security updates beyond a year from now. Might as well be a brick then.

Re: Google Pixel 2 and 2 XL announced

#456

Post by endemic »

kbutler wrote: post #300
Justen wrote: post #247

Earlier quoted context omitted.

It might matter for people thinking about buying another google phone.

See comment below - Nexus 6p is a Huawei phone. Google was just a reseller, like t-mobile in the grandparent.

> Nexus 6p is a Huawei phone

That's definitely not how it was marketed.

Re: Google Pixel 2 and 2 XL announced

#457

Post by anderber »

Decabytes wrote: post #421

Is there a way to remove the auto-scanning and microphone listening features? I have an Iphone so I don't know. Every phone does this now I know. It just seems weird that it is brought up so non-chalantly in the article. Like I guess we are just okay with this now.

On the original Pixel there is, I assume it would be the case with the new one.

Re: Google Pixel 2 and 2 XL announced

#458

Post by BigJono »

lurker- wrote: post #358
AdmiralAsshat wrote: post #292

There's a reason that Samsung still leads the pack in sales, and it's not solely due to marketing: they keep the stuff people want. People want a headphone jack, they held onto the headphone jack. People want SD card slots, they keep SD card slots. I held off on getting a GS8 about two months ago when Amazon had a great deal on them going because I was in the process of moving, and I wanted to wait to see what else w…

I won't defend ditching the headphone jack, especially after Google ridiculed Apple for doing so. But as a very happy owner of the Pixel phone, I'd say the free, unlimited storage of photos and videos in original quality is a million times better than having a SD card slot. Just today I transferred about 25GB of video and photos, and I probably wouldn't have bothered to record these videos if I had to transfer using…

That's all well and good in countries where you don't pay $10/GB for mobile data...

Re: Google Pixel 2 and 2 XL announced

#459

Post by BRAlNlAC »

dragonwriter wrote: post #293
mullingitover wrote: post #201

Earlier quoted context omitted.

I can't fathom why the place where the device was purchased would matter if it's a Google phone. Apple manages to support iPhones whether you purchase them from an Apple store or in a back alley for bitcoins.

> I can't fathom why the place where the device was purchased would matter if it's a Google phone Because Google isn't the manufacturer of Google-branded Nexus devices and, if you bought it elsewhere, isn't the retailer, either. > Apple manages to support iPhones whether you purchase them from an Apple store or in a back alley for bitcoins. Apple is always the manufacturer of iPhones.

I know this is semantics, but it's fair. Apple doesn't manufacture anything, they design products and contract out the manufacturing to Foxconn. Basically the same as Google contracting out manufacturing to Huwei, only I think with the Nexus products it was more of a design collaboration than with the Pixel line.

Re: Google Pixel 2 and 2 XL announced

#460

Post by curun1r »

notheguyouthink wrote: post #180
mullingitover wrote: post #170

I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. I tried Android early on, had similarly…

> I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. Something similar happened to my wife…

Another Nexus 5X user here and also dissatisfied. A while back, my phone stopped being able to answer calls. It rings, but no UI dialog appears on screen to let me answer. This is a known issue that I've seen on support forums, but nothing suggested there has fixed it. I've spoken with Fi support on multiple occasions and they've exhausted all options and now want me to wipe my phone hoping that will fix the problem.

I'm amazed at how poor the Android experience has been after years on iPhone. I'm still more amazed that Android is as popular as it is despite all this.

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