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Google Pixel 2 and 2 XL announced

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Re: Google Pixel 2 and 2 XL announced

#321

Post by _nothing »

lopespm wrote: post #45

Honest question: for those of you who own a mobile device without a headphone jack, do you find it to be an encuberment? Personally I still find it a bit hostile to not have the jack available, since often times I find myself charging the phone and using the headphones (when watching videos for example), so having an adapter dongle for such a frequent task seems counterintuitive to me. I believe that if a device is c…

I have a good number of bluetooth headphones so I never have to bother with wires if I don't want to, and yet I would still rather use wired headphones if I could.

I always tend to get weird Bluetooth problems. I'll turn on a pair of headphones and they will connect to both my laptop and my phone, with the signal from both being choppy. Or I'll turn on my headphones and connect them to my phone, but it will say something like "Connected (no sound)" and it won't play music through the headphones even though they're connected, until I either re-pair or keep pressing the button until it hopefully connects.

None of these are things I'd have to worry about with a headphone jack.

Re: Google Pixel 2 and 2 XL announced

#322

Post by jamesrcole »

kuschku wrote: post #319
jamesrcole wrote: post #216

Earlier quoted context omitted.

There might be many people like that, but given the cost of such headphones they'd have to be a small percentage of the overall population of phone/headphone users.

They don’t have to be super expensive – even 160€ headphones from sennheiser are awesome, and you can get replacement parts and repairs for decades.

Are these the ones with lifelong guarantees that you mentioned and I was responding to?

Re: Google Pixel 2 and 2 XL announced

#323

Post by zmk_ »

ehsankia wrote: post #241
hypersoar wrote: post #227

Earlier quoted context omitted.

It seems to make a big difference whether or not you buy it from Google. I've seen lots of complaints from Nexus 6P owners who didn't being shoved off to Huawei and their terrible support. But I bought mine from Google, who twice offered me RMAs after the warranty period was over with no resistance. Most recently they replaced it with a new Pixel XL, instead (due to stock issues, I assume). That being said, Google ne…

It's also worth noting that Nexus line was more of a budget phone, whereas Pixel is a premium flagship. The extra cost is exactly for things such as better costumers support. I don't understand people comparing a 350$ Nexus 5 phone to a 700$ Pixel phone, and saying that they're both by Google, and anything that applies to the first also must apply to the second. It's also like people blindly hating on support for pai…

Google clearly did not intend 6P to be either budget or 'developer' phone. They were very serious about the phone and spent a lot of money on advertising it to consumers in a number of countries.

Re: Google Pixel 2 and 2 XL announced

#324

Post by kuschku »

jamesrcole wrote: post #322
kuschku wrote: post #319

Earlier quoted context omitted.

They don’t have to be super expensive – even 160€ headphones from sennheiser are awesome, and you can get replacement parts and repairs for decades.

Are these the ones with lifelong guarantees that you mentioned and I was responding to?

No, only 24 to 60 months of all failures repaired, for free, without questions asked.

Afterwards you can get all parts replaced for basically nothing, though, or buy the replacement parts and do it yourself (I just replaced the leather pads and cabling on mine)

Re: Google Pixel 2 and 2 XL announced

#325

Post by runjake »

ehsankia wrote: post #241
hypersoar wrote: post #227

Earlier quoted context omitted.

It seems to make a big difference whether or not you buy it from Google. I've seen lots of complaints from Nexus 6P owners who didn't being shoved off to Huawei and their terrible support. But I bought mine from Google, who twice offered me RMAs after the warranty period was over with no resistance. Most recently they replaced it with a new Pixel XL, instead (due to stock issues, I assume). That being said, Google ne…

It's also worth noting that Nexus line was more of a budget phone, whereas Pixel is a premium flagship. The extra cost is exactly for things such as better costumers support. I don't understand people comparing a 350$ Nexus 5 phone to a 700$ Pixel phone, and saying that they're both by Google, and anything that applies to the first also must apply to the second. It's also like people blindly hating on support for pai…

> The Nexus line was barely a Google product"

Certainly so. They didn't really stand behind it, like they should have.

> it was just meant to be a vanilla open device for developers, with some Google oversight."

That counters the reality that these things were sold on the mass market to normal people without developer accounts and the accompanying "You'll shoot your eye out, dev" EULA.

It was advertised on TV, for !@!#$@ sake.

> That's very different from a premium device built and supported from start to finish by Google*

There aren't many devices out there, aside from the iPhone, that are supported from start and finish by one company.

Re: Google Pixel 2 and 2 XL announced

#326

Post by DSingularity »

mullingitover wrote: post #170

I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. I tried Android early on, had similarly…

Been android all my life. Bought almost every phone on the Google store. After the Nexus 6p experience -- I made an oath to my self to never buy another Google phone again.

From the onset it was broke. We are talking just a week after I bought, I started noticing a pattern of complaints about the audio clarity. I call support, what do I get? A refurb. Whatever, phone was just released -- probably gonna be a new phone. Two weeks later, another phone, same problem. I got used to it eventually, and worked around it. Headset, speaker phone, or whatsapp (for whatever reason) would fix the problem.

At first it was never Huawei again, whatever. But that changed. I called Google store again, one last time to complain. This time, they offered me a "buyers remorse refund". But then they retracted their offer as soon as the lady saw that I had it for a few weeks longer than 2 year. They told me the option wasn't available. But I kept asking them, why didn't you offer me this the second or third time I called? They never answered that one directly.

I am still so angry about this... I threw 600$ + 100$ for warranty at a company and for 2+ years I had a crappy phone that doesnt work when I call people. Done, never again.

Re: Google Pixel 2 and 2 XL announced

#327

Post by NocturnalWaffle »

wnevets wrote: post #28
codq wrote: post #3

As an audio engineer, the headphone jack removal trend is an absolute travesty in an industry that utilizes AUX IN audio capabilities night after night. I'm often using iPods or other local-music devices to pump sound into concert venues between acts. Taking away 1/8" audio standards in favor of USB-C or Lightning non-standardized ports causes chaos when needing to fill in music in a pinch. In my industry, I simply c…

>If my 1st generation Pixel were to break today, I'd buy another 1st generation Pixel. Yup, no way I'm buying new a car just to listen to music while driving.

I actually bought a $25 bluetooth -> aux adapter that sits in my car like 2 years ago. I get in my car, plug in my phone to charge, bluetooth turns on and auto connects.

Re: Google Pixel 2 and 2 XL announced

#328

Post by [deleted] »

vthallam wrote: post #22

Looks great for $849. The camera is amazing with a 98 Dxo score. Also, the free unlimited Photo and Video storage is a great deal. Only conern is the inventory, they make 100 pieces and do marketing for a million, I don't understand the logic, smh.

[deleted]

Re: Google Pixel 2 and 2 XL announced

#329

Post by krosaen »

mullingitover wrote: post #170

I witnessed my girlfriend's Nexus 6p support experience with Google and it was not pretty. I would never buy a Google phone after that. The phone, just barely out of warranty, goes into a bootloop and becomes a paperweight. Google helpfully shrugs the problem off on Huawei, and Huawei will of course not support the product since it's out of warranty. There is no repair option. I tried Android early on, had similarly…

Huh, my brother has a 6p and recently got it replaced by a refurbished one after it had issues booting. My 5x has worked like a champ for two years.

Re: Google Pixel 2 and 2 XL announced

#330

Post by highace »

MBCook wrote: post #235
cookiecaper wrote: post #220

Earlier quoted context omitted.

Apple is the manufacturer that is honoring the manufacturer's warranty (and/or additional warranty options). Google is not the manufacturer of the Nexus 5X/6P, that's Huawei. So if you didn't buy from them, they send you to the manufacturer, like most retailers would after the initial return window, even if you did buy it from them. I agree that it's bad for Google's image to operate that way, stick their name on a p…

If the phone is Google branded, it’s Google’s problem. If it was advertised as a Huawei 6p that would be different.

My 6P has the Huawei logo on the back. It doesn't say Google anywhere.
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