Everyone seems to be making the assumption that all the work IBM India does is outsourced from US. IBM India is the biggest domestic IT player in India with clients like Airtel, Indian Railways, HDFC etc.; IBM India also services clients from other countries in the world (which wouldn't have happened otherwise because its too expensive in the US). And, IBM India, has a few research labs setup that do independent rese…
You're getting a little defensive here. IBM was one of the crown jewels of American industry. It was an iconic company in its time. The fact that it now employs more people in India than the US is something to ponder. It isn't so much about the merits of outsourcing. Everything can be done cheaper by getting it done in another part of the world. Should it be? Sometimes the answer is yes, at other times, not. Imagine…
Check for example CyberCity in Port Louis, Mauritius.
Quite a few Indian helpdesk centers have moved there.